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We'd ordered a lemon tree and avocado tree. The first ones did okay for awhile. They were planted in sandy soil and watered as directed. They didn't survive. Was sent replacement trees, same thing happened. I'm disappointed. A refund would be appreciated.
Beautiful and healthy tree. Excellent customer service
Dropped all leaves within a couple of days. Look dead
We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!
This is my second time ordering and once again the trees came lush and healthy.
Be proud of your employee that ready this tree,. Supper container could not be more pleased. Contact me next spring with info of tree and scrubs.
Some of my trees are all right, but others are not so. There is one that had no chance from the beginning and now it is pretty much dead.
We're so sorry that one of your trees isn't recovering! We're reaching out to see how we can help!
Everything has died
Horrible
Not satisfied at all!
We are so sorry that your plants didn’t make it! We have reached out privately to help!
Very good the trees I purchased arrived in good condition and are doing pretty good so far
I am unable to speak to the products that FastGrowingTrees.com sells. This is due to FedEx. They went to the wrong address and claimed that we were not at home to receive our tree order. FedEx did not attempt to contact me even after I called FedEx customer service as soon as I received a text that my delivery would have to be rescheduled. FedEx's customer service promised to contact the driver, give him/her my number and have him/her call me IMMEDIATELY... no call from the driver... at all... So, I called FastGrowingTrees.com and they graciously processed a refund.
I am hoping to place orders with FastGrowingTrees.com in the future. Sure hope that FedEx will give me a better experience next time.
We're so sorry to hear that this happened and glad we were able to take care of you!
This is a second cherry tree that I bought from you guys and within a month the tree dies I've been doing everything that the instruction says I put fresh start I put fertilizer and I watered twice a day for a whole month and three days anyway after couple of days you could already tell the tree is dying the leaves are turning yellow it doesn't make sense to me why they die
We are so sorry that your tree didn’t make it! We have reached out privately to help!
Ordering was easy, shipping was quick. My only concern was one of the two Roses was shipped in only mulch, no soil. It is a little slow to get started.
Easy to find the best tree for my zone in MS
I was also offered the size tree/ bush I was searching for and it was shipped quickly
Two trees died within the first few days. I spoke to a rep who said they were sending out replacements and I haven't heard a word since. Not cool
We're so sorry for the delay and looks like we have them on the way!
I purchased a fig tree & it never arrived. I contacted you to track it & was told it was further delayed after a week! No one contacted me with this info & I had to cancel it. Then run around to find another one elsewhere. Just horrible service & very disappointing. Not what your website advertises. Janis Bell
We are very sorry that you did not receive the email regarding the delay. Certain plants are more susceptible to heat stress and with the extreme temperatures we were having across many states, we decided it would be best to wait until the heat wave passed to ship. This ensures that your plants arrive healthy and happy.
Prompt shipping, on time delivery, plants were in excellent condition!
The website is great - lots of information, lots of choices, easy to use, easy to order. The shipping was fast and the trees arrived in great shape. So far they are flourishing and look fabulous in our yard.
GOod variety and explanation of products and helpful hints to keep trees growing.
My plants arrived crushed and in dire straits. To their credit, they shipped me a new/replacement plant but it too was far more damaged than I find acceptable. I will be buying from a local nursery in the future... not online.
We're so sorry to hear that your replacement arrived in poor condition as well! We've reached out privately to help!
They arrived with brown and green stalls. I tried to nurse them back to death but one has completely died and one is clinging to life.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Arrived quickly and thriving! Week two and healthy. Going to purchase more for my new house for privacy.
We are so sorry that your plants didn’t make it! We have reached out privately to help!