Trees.com

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Trees.com
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Tennessee
1 review
0 helpful votes
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Tea Tree
July 13, 2022

The arrival of the trees was pretty fast, I had already dug a hole and prepped the area for planting! Added new soil and follow the directions of panting along with the added nutrients pack I had purchased from the site and place the tree gator above the mulch. Currently are on 3 weeks of fully planting the tree and it is on its last days, the tree immediately started browning, with water consistently the tree has continued to dwindle! I feel fastgrowingtrees.com shipped a diseased tree doomed to fail! Overall I am very dissatisfied with the product

Date of experience: July 7, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Mississippi
1 review
0 helpful votes
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Beautiful trees so far..
July 7, 2022

I ordered 4 trees 3 came when expected the 4th one (the more expensive one) was several days late and definitely dried when it got yo me. I have been keeping it watered hoping it won't die on me. I also bought the 1 year warranty with my trees.

Date of experience: July 7, 2022
Wyoming
1 review
0 helpful votes
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Great trees and bushes!
July 7, 2022

I really appreciated the variety of trees and bushes that they had for my growing zone. When they were delivered they were amazing and more than I expected.

Date of experience: July 7, 2022
Texas
1 review
0 helpful votes
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Dead trees
July 13, 2022

Customer service was great but both trees and their replacements have died. Just not sold on this bare root method!

Date of experience: July 7, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Colorado
1 review
0 helpful votes
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RCR
July 7, 2022

The product arrived in great condition! But was unfortunately poisoned to dogs!

Date of experience: July 7, 2022
Ohio
1 review
0 helpful votes
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Bottle palm plant and dessetfruit catus
July 7, 2022

Very nice and understanding people and would buy from them again

Date of experience: July 7, 2022
North Carolina
1 review
0 helpful votes
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Awesome customer service
July 7, 2022

My tree was not doing well, customer service representative immediately sent me a new tree. Talk about exceptional service! 10 stars!

Date of experience: July 7, 2022
Missouri
2 reviews
0 helpful votes
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Bad shipping
July 7, 2022

FedEx was supposed to deliver on Sunday, no package. Then it jumped to delivery on Tuesday. My package sat in a hot (it was over 100 on those days) truck for 3 days! When I opened it the plastic bags were full of steam. One tree is doing well, the other one not so much, i. E. one has new leaves budding out, the other only had 3 leaves left from the heat, and so far(over a week) no new leaf buds.

Date of experience: July 7, 2022
Virginia
1 review
0 helpful votes
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Poor customer service
July 13, 2022

Rude customer service. Spent 200 dollars on sickly looking rose trees. Sent pictures and indicated my dissatisfaction. They said the trees look fine to them and no refund.

Date of experience: July 7, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that your roses were not what you had expected! We're reaching out privately

Washington
2 reviews
0 helpful votes
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Hoping This Works
July 13, 2022

We ordered two trees and three gallon buckets of ground cover. The trees never arrived which we needed by the date they were to arrive. Had to reschedule our landscaper and things weren't ready for our guests. Called, worked things out and Fast Growing Trees were gracious enough to take a percentage off our order. Our landscaper planted the trees, looks like they're dying but hoping it's a simple matter of shock and they will make it.

Date of experience: July 7, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

Illinois
1 review
0 helpful votes
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Great Customer Service - Beat Up Plants
July 7, 2022

I did not receive all of the plants I ordered originally, the ones that showed up were really beat up. I reached out to customer service and they were great. They answered quickly and had my order taken care of within an hour. The new plants arrived less beat up but still a little worse for wear. All are planted and will need time to heal. Can't say enough about the customer service. Wondering if there is a way to more tightly secure the plants and soil in the pots knowing the shipping companies are not gentle in their delivery.

Date of experience: July 7, 2022
New Jersey
2 reviews
0 helpful votes
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Healthy product prompt delivery
July 7, 2022

I have ordered from Fast Growing trees in the past and have always been very satisfied with my purchases. The plants are healthy, arrive in great shape and they are shipped and delivered when they are promised. Great company to do business with. Thank you!

Date of experience: July 7, 2022
Massachusetts
1 review
0 helpful votes
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Shaking my head
July 13, 2022

I ordered 4 plants, 3 of them died really quickly. I have been attempting to replace the plants but have been stymied waiting for the plants to be dead enough. I finally got them to replace the dead plants but not without much confusion.

They seem like nice people but I'll not be back.

Date of experience: July 7, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry that some of your plants didn't arrive in great shape! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. We're sorry for any inconvenience and glad we were able to make it right!

New Jersey
1 review
0 helpful votes
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Lavender great but some of the salvia arrived damaged
July 7, 2022

Overall the shopping experience was good. I found an amazing Lavender plant which is doing quite well. I also ordered four May Night Saliva, of which two plants arrived sickly/damaged and are still not doing well. I'm going to ride it out the summer, but it is likely they will need to be replaced.

Date of experience: July 7, 2022
Georgia
1 review
0 helpful votes
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Excited about trees
July 7, 2022

Easy to navigate website and easy to fine What I wanted. I got regular updates about shipping information. The trees looked beautiful when they arrived.

Date of experience: July 7, 2022
Pennsylvania
1 review
0 helpful votes
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Poor
July 13, 2022

Arrived in 2 boxes rose bushes were out of pots dirt all over boxes way smaller than expected could have purchased larger bushes at 2/3 price at other places would never purchase anything again

Date of experience: July 7, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
1 review
0 helpful votes
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For the grandchildren
July 7, 2022

We have purchased several varieties of trees from Fast Growing Trees over the past five years. With expert advice and and guidance for the particular variety, each one has adapted and grown well. Our fruit trees are young and have not produced fruit yet but look very healthy to this point in time. With one which we recently planted this Spring, the fruit coctail tree, we had no growth on two of the grafts. We tried the additional recommendations from staff members of Fast Growing Trees, and after 6 weeks of no change, Fast Growing Trees sent another fruit tree with budding on the grafts. As the others are all growing well, this one too has joined the ranks. We're hopeful that next year our mini orchard will fruit fir our grandchildren's delight, and ours too.

Date of experience: July 7, 2022
Georgia
2 reviews
0 helpful votes
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Meyer lemon tree
July 7, 2022

First time purchase. Tree arrived in great shape. I plan to purchase a second meyer lemon tree soon.

Date of experience: July 7, 2022
Texas
1 review
0 helpful votes
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Combo
July 7, 2022

I was excited to receive the monstera and fiddle fig but when I finally got them, I was disappointed in how they looked.

Date of experience: July 7, 2022
Colorado
1 review
0 helpful votes
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Happy
July 7, 2022

I am very pleased. Your website and product selection are both excellent. It was easy to track my order and it was delivered on time. Planting instructions were easy. I like pictures to aid instructions. I have already spread the word to my family.

Date of experience: July 7, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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