Trees.com

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Trees.com
trees.com

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Connecticut
1 review
0 helpful votes
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Great bushes
July 8, 2022

Bushes were well packaged and all arrived healthy.

Date of experience: July 8, 2022
Colorado
1 review
0 helpful votes
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Feeling Ripped off!
July 13, 2022

My four raspberry plants died a few days after planting.

Date of experience: July 8, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your raspberry plants didn’t make it! We have reached out privately to help!

South Carolina
1 review
0 helpful votes
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Fast shipping and great price
July 8, 2022

Easy process and I will be ordering again soon. Waiting for an item that was not in stock

Date of experience: July 8, 2022
Wisconsin
1 review
0 helpful votes
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Excellent customer service
July 8, 2022

We had a disappointing experience with two of our four trees dying, however this company really steps up to the plate. They answer the phone, return emails, and do a good job of resolving problems. We live in Oregon, so our trees had a long shipping experience. We were refunded for a tree that died, due to not wanting to have a repeat of that. And a tree that became unhealthy and is in the process of dying has been replaced by the company. We feel Fast Growing Trees is a great company, simply for how they care for their customers.

Date of experience: July 8, 2022
North Carolina
2 reviews
0 helpful votes
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Fruit Tree
July 8, 2022

I ordered 2 banana trees and they are growing beauifully. I can't wait until bananas start to grow.

Date of experience: July 8, 2022
Ohio
1 review
0 helpful votes
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No response after complaint. We sent pictures immediately.

Date of experience: July 8, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
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Sky Tower Ginkgo Memorial Tree
July 8, 2022

I ordered before they ran out again. It was in excellent condition upon arrival and shipped quickly. I planted it in a large pot until Fall when it is not so hot. Our sweet Simba passed yesterday, and it will memorialize our golden retriever.

Date of experience: July 8, 2022
California
1 review
0 helpful votes
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The tree arrived with tiny root structure, plus the tree only had a maybe 5 leaves on it. Honestly fat from what I expected.

Date of experience: July 8, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Indiana
1 review
0 helpful votes
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Picking out trees and shrubs is so easy!
July 8, 2022

Really good website. Great pictures and information. Easy order transaction and processing and within 2-3 days you have your tree/shrub! Everything is packaged good and most all had moist soil still and in good condition.

Date of experience: July 8, 2022
New Mexico
1 review
0 helpful votes
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Great company to work with!
July 8, 2022

My husband and I wanted to plant 10 Emerald Green Arborvitae and an American Elm. We live in a high desert area and the Emerald Green Arborvitae trees had a hard time adjusting. My husband called the company and they gave us some tips on what to do and to let them continue to adjust and water more often. The trees continued to not do well but FastTrees was true to their word and replaced them promptly. They were very accommodating and easy to work with. We will be sure to use them in the future!

Date of experience: July 8, 2022
Nebraska
2 reviews
0 helpful votes
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Broken trees
July 13, 2022

I purchased the most expensive trees to ensure fruit would produce fast and even got two they both arrived in the same box which what I would assume led to them both being broken. There is no way they will produce in first season now we are just hoping they survive.

Date of experience: July 8, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

New Hampshire
1 review
0 helpful votes
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Not the experts!
July 13, 2022

I have been sent dead plants on 3 separate occasions now. I will never shop here again.

Date of experience: July 8, 2022
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your experience and are reaching out privately to help make this right!

Nevada
1 review
0 helpful votes
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Excellent Service - not sure exactly where the problem lies
July 8, 2022

When I ordered the trees, they came quickly and mostly in fair shape. A few arrived in poor shape, and I hoped that they would grow anyway. The day that I put them in, winds came up gusting to 50mph, and dropping the temperature to 35 degrees. A few days later, another windstorm hit, gusting up to 50mph. I have watered the trees, and put them into some good top soil... but our soil here is largely clay, and I'm not sure if that is a problem. Five of the original trees did very poorly, and the company replaced them since it was within the appropriate time frame. Now we are getting into summer and our high desert heat is here with 90 to 100 degrees. I'm not sure how well these trees will do going through our summer. I realize that none of this is FastGrowingTrees problem... except for the fact that they do a nice job of making me feel that I've made a good choice, and I appreciate that! I will keep trying and see how well these trees do, after our jump from winter to summer.

Date of experience: July 7, 2022
New York
1 review
0 helpful votes
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Perfectly pack arrived
July 8, 2022

Fast shipping $#*! well on time healthy plant will purchase more in the future

Date of experience: July 7, 2022
Ohio
1 review
0 helpful votes
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Red rocket crepe myrtle tree.
July 8, 2022

Great reviews from other customers, easy shopping and check out.

Date of experience: July 7, 2022
Colorado
2 reviews
1 helpful vote
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Paid for and never received
July 13, 2022

I bought 2 plants almost a month ago that said 1-2 day shipping and still, nothing. I emailed and they said that they were waiting for good weather,- which we have had - and I would receive at a specific date which has come and gone and still nothing!

Date of experience: July 7, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry for the delay in your plants. We have reached out privately so we can make this right.

Illinois
1 review
0 helpful votes
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Passion Fruit Delivery
July 8, 2022

Easy and Pain Free! Plant came as advertised in great condition.

Date of experience: July 7, 2022
Utah
1 review
0 helpful votes
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Fast Growing Trees: Do a Better Packaging Job!
July 13, 2022

Your company really needs to do a better job of packaging and protecting the plants you ship. There is NOT enough protection between them; consequently, the pots and plants roll and slide around inside the box; one pot & plant gets pushed up into the other plant … everything's a mess. Crushed pots, damaged plants, broken stems. I ordered $350.00 with of roses last year I was SO DISAPPOINTED when I received them.
Order some of the same plants for replacements (winter-kill) and the ones this spring, arrived in the same packaging & condition. I had to cut off half the plant, due to the damage done to them. Disappointed & Ticked, Both! Don't think I'll order from you again. Sorry!

Date of experience: July 7, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Illinois
1 review
0 helpful votes
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Blueberry blues and boos
July 13, 2022

Two of the three blueberry bushes I ordered seemed to have been stressed and damaged during transit.
When I requested replacements under warranty, the technicians said that I needed to give them more time to recover. Okay, but in two or three weeks, there will few plants left for replacement. Also, it will
Be too late to get a harvest of any berries this season!

Date of experience: July 7, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear this! It's common for plants to drop flowers, fruit and even their leaves after they've been shipped and/or transplanted. This is due to the stress the plant encounters being in a box without sunlight or water for an extended period of time. Being that we are plant people we advise to give them a couple of weeks to push out new growth. If for some reason they do not recover, we have them covered!

Pennsylvania
1 review
0 helpful votes
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Excellent experience
July 8, 2022

The trees arrived quickly and were in perfect condition. Much better experience than dealing with a local nursery

Date of experience: July 7, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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