Trees.com

I purchased 4 pineberry plants, which arrived in unhealthy condition. Some leaves were yellow with black spots, and now my healthy strawberry plant seems to be developing black spots. I've sent a message with photos but I haven't heard back from customer service.

Online ordering was great, good prices versus my local nursery. Shrubs came very quickly, packed great and in great health.

I kept them in the shade for three days before planting them. They have been in the ground for a month now and are doing great.

I will be making additional purchases in the future.

Ordered 3 trees and several bushes. Bushes arrived in good condition - no issues. All three trees arrived looking like they were the runts (we had ordered the middle size) and then had been broken and beaten for a week. The branches were all broken. The leaves were full of holes (looked like bugs had been eating them.) They were all in overall poor condition.

We contacted customer service and their "tree specialist" said they would replace two of them but not all three. When the two replacements arrived they were beaten up even worse (and smaller) than the originals. We gave up trying to get them fix anything, especially since we now had 5 beat up trees. We're planting two of them to see if they end up ok in the future but we're just giving the others away in hope they can live somewhere else. We're just going to eat the cost as a lesson learned. Just go to your local nursery and get trees that you can actually see and touch ahead of time.

I ordered an Autumn Blaze maple tree for my dad for Father's Day this year and it didn't survive, but thanks to the Alive and Thrive Guarantee, FastGrowingTrees had a replacement tree shipped to me right away and it's growing beautifully!

I bought a lemon and apple tree from the site and the lemon tree already has about three inches of new growth! Unfortunately, the apple tree did die. They sent me a replacement when I emailed them. 🙂

I had one of twelve trees that appeared to be dead and I contacted Customer Service. After waiting until it was obvious that the tree was not going to revive, I was sent a new one, which is thriving...

It's been a month since I ordered my 2 trees and still nothing. The website made it seem like delivery would be a week or so. I've been told several dates and when that date comes, I'm told wait a week, and the back ig should clear. 4 weeks and counting...will not order again

I bought a BOGO set of roses, and a Japanese Blood Maple. The roses are doing fantastic and I am thrilled with them. I JUST got my first rose and it's beautiful. The Jap Maple came and it looked a little ragged, but I'm a lifelong gardener and I was sure I could bring it around. I failed. BUT, they were gratious and responsive immediately to my concerns and within a week there was a replacement tree delivered. It is beautiful. Sometimes shipping can be hard on trees. All in all I LOVE this site. QUALITY plants and EXCELLENT customer service! THANK YOU! I will be a return customer!

Love all three plants ordered and customer service response quickly to resolve any issues.

You should not bill someone until shipping. I placed my order weeks ago and I have nothing.

Ordered 2 Keiffer Pear trees on a buy one get one special. Received one diseased pear in a box with a healthy cherry tree and the other in a box by itself, also diseased. Called for replacement and received only 1 replacement pear that was more diseased than the others. All 3 pear trees had severely black spotted leaves. One star for the full refund received after the 2nd call.

They notified me when tree was shipped out and when it was going to arrive. The tree was not damaged in shipping and is very healthy.

I have ordered many trees and bushes from them now, and they have all come here fast and in good shape. My last order was a BOGO deal but I only received one bush. I called the company and they apologized for the error and I had my second on 2 days later! Great Service!

My Crimson King Maple arrived with holes in the leaves and brown edges, and then it got worse. I sent a picture to their team, they said it was just shipping stress and to please give it more time. 3 weeks in nothing has improved.

I ordered two. They arrived in California in perfect condition. I potted one and the other one is in my front yard and both seem to be thriving and already putting on new growth. Perfect A++++

I gave my daughter a citrus tree a few months ago and her husband told me it died. The six other trees he planted go me look great. Fastgrowingtrees provided a replacement tree with no hassle. A really great group to work with this day and time. Thanks

The tree arrived in a short time, in good condition. It is still doing well

My initial order was damaged during delivery. Fast Growing Trees immediately resolved the situation.

Poor tree quality, many insect bite great customer service.