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I received all my plants on time but 4 of my 6 plants were in pretty bad shape and did not come back after planting! So now I have 4 dead plants! I am very disappointed with your service and wont order from you again.
Excellent. Will use again. Plants had issues but it was resolved.
Tree died after receipt - other trees are still surviving. I am hoping that the tree will be replaced as romised
I followed the instructions for planting the trees, but one of my trees, the rainbow eucalyptus tree was basically dead when it arrived. The maple is doing well, but the eucalyptus didn't make it
The ordering process was simple, the trees arrived in excellent condition, and they are growing beautifully! Thank you Fast Growing Trees and the Unashamed podcast for telling me about you.
First, I do think FGT does try very hard to make things right. However, 2 of my 4 Lavender plants are dying (even with the Root Rocket) which I think makes a big difference (and I will order this again the next time I order plants or trees:-).
But one Nellie Stevens Holly tree is still MIA... hoping to receive it soon.
What do I do about the 2 lavender plants that are dying?
I can send photos... it has been hot but I have watered them daily and given them lots of love and TLC... so sad... :'( Thank you.
The Apple and Peach trees arrived broken in half. I emailed with photos but no response.
The team always give options for any replacement required and I have 2 beautiful rose trees that are growing rapidly + 2 lavenders producing beautiful fragrance
Never been disappointed
Never been disappointed
Never been disappointed
Very good customer service the attendant was very helpful and seemed very experienced
Upon receiving the shipping box it was crushed in a bit at the root ball area. After opening the box the leaves were brittle and root ball was fairly dry to the crumbling point. The next day I planted exactly how instructed. Two days later there are branches dropping and the remaining leaves are brittle and turning brown somewhat.
I bought three Italian Cypresses from 'Fast Growing Trees'. In no time one was dying from the top. The company promptly sent me a replacement, at no cost. Then……at the same original spot the replacement tree was turning brown. I reported this one also and again received a replacement tree! So far my new beautiful tree is growing very well!
I contacted about the Neem spray not working for my plants and nothing was done about it.
The tree was healthy but obviously trimmed branches at the botttom so that the tree would grow in height and they could charge more. The tree was thin and sparse.
Customer service is good but shipping is not good. Trees/plants came in damaged. I
Everything you have to offer is awesome. I've had great quality plants come,some not so great but customer service is great and replaced them. Looking forward to my future season with some nice additions to the eden =D
For some reason there was a mishap with delivery with fedex which had delivered to the wrong address. To its credit, fast growing trees immediately compensated with an express delivery of another gorgeous avocado tree.
Got the tree as scheduled. Talked to a rep who told me how to mitigate the shock the plant went through. Did that.
When I asked about watering I got a different rep, and told her it was extraordinarily dry where I am. She said water it twice a week. I think if I'd done that it would be dead. Still dry, but it is hanging on.
My trees came within a few days, pack safely and even had a fruit growing on one!
4 out of six rose bushes died within week even after getting out on the ground immediately and watered sufficiently