Trees.com

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Trees.com
trees.com

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California
1 review
0 helpful votes
Follow Bre K.
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Tree died within a few months
April 29, 2021

I have purchased from this website multiple times but unfortunately I don't think I will anymore. My beautiful arbequina olive tree died within a few months of when it arrived. So far the rest of the trees I have purchased are doing ok but the tree arrived immediately dropping all its leaves (which can be normal so I waited and treated it as instructed) and it eventually died completely.

Date of experience: April 28, 2021
Cassidy M. Trees.com Rep
over a year old

We are terribly sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
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Nice tree came in good shape.
April 28, 2021

Good customer service. The tree came healthy in good shape
Waiting to see how it grows.

Date of experience: April 28, 2021
Ohio
2 reviews
0 helpful votes
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The worst purchase
April 29, 2021

This was the worst purchase I ever made for my home. I specifically ordered "mature" bushes 4-5 ft. And they ended up being shorter than me at 5-1. I know that I paid 10x what I should have but thought I was getting a premier product. I was very wrong! I feel I should get what I ordered.

Date of experience: April 28, 2021
Cassidy M. Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Oregon
1 review
0 helpful votes
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Damaged Leaves and Stems
April 29, 2021

I purchased a meyer lemon bush, a black mission fig tree, and two strawberry baskets. Meyer Lemon bush was smaller than expected and leaves and branches damaged from shipping. Black Mission Fig tree had spotted leaves that fell off days after arriving and it looks sick. Strawberry baskets were overpriced in my opinion.

Date of experience: April 28, 2021
Cassidy M. Trees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to assist you further.

Texas
1 review
0 helpful votes
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Ehhh
April 28, 2021

So i order a few things from here. The money tree was in excellent condition. My pear tree diseased. And strawberry bushes look dead still. I've called and messaged them about what to do next only to be replied to several weeks after. We will see how the refund process goes or if they'll replace the ones that are ill.

Date of experience: April 28, 2021
Washington
3 reviews
6 helpful votes
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Great quality plants, amazing customer service
April 28, 2021

Ordered a crabapple tree, it came in great shape and the size is just what I expected and wanted. Their customer service is wonderful, they always respond and are very understanding and eager to help with any questions or concerns

Date of experience: April 28, 2021
Florida
1 review
0 helpful votes
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I am very impressed with this company. I did one order of two 1-2 feet Avocado trees, they arrived 2 days later, healthy and thriving, one was already blooming. I decided to do another order of a 5-6 foot tree. Prior to receiving the order I called customer service to ask some questions about the tree that was in route. They were extremely polite and helpful. Again the tree arrived and is thriving with new growth on it a few days after planting it.

Date of experience: April 28, 2021
Kentucky
1 review
0 helpful votes
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Bad experience
April 28, 2021

I ordered 6 plants. Two citronella, two lemon grass, and two eucalyptus. Upon arrival of my plants, I noticed the box they were shipped was on my porch wrong side up. I opened the box up to discover dirt EVERYWHERE- all but two of my plants were out of their containers. One of the citronella plants had barely two leaves on it, needless to say it has died. Lesson learned. Will not order from FastGrowingTrees.com again.

Date of experience: April 28, 2021
California
1 review
0 helpful votes
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First tree purchase
April 28, 2021

The phone people were extremely helpful and answered any questions I had and they are very courteous and if I had to wait for a return call were quick to do it. Great job on packaging (no damage to the trees) and great follow up. Good selections, but not sure on prices. They just seem a bit steep to me. The two trees I received were OK, but I did expect better with the condition, however, I am not sure on what condition they should be? I do like where some buyers were positive their trees are doing better and they were worst than mine in the pictures. Also great tips on each item on how to take care, and the tree itself. The trees are still green and for me, that is a plus. Thank the tips again for that one. I will definitely buy from again. By the way, a senior discount and lower free shipping price would be a nice gesture. Already have my next two picked? Thanks FGT. John

Date of experience: April 28, 2021
Oklahoma
1 review
0 helpful votes
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My order
April 28, 2021

Ease of website, fast delivery, good quality plants

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
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Lousy customer service
April 28, 2021

Never got a call back, no rep, damaged trees... not a good experience

Date of experience: April 28, 2021
Cassidy M. Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
1 review
0 helpful votes
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Vehicle owner ship
April 28, 2021

I received my small Japanese maple & planted it & watered it. It hardly grew & then died.

I paid a pretty sum for it & I don't think it had roots; just a cut off from another tree.

Date of experience: April 28, 2021
Florida
1 review
0 helpful votes
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What a rip-off! Over $170.00 for a tree that stood no lore than one foot tall.

Date of experience: April 28, 2021
Cassidy M. Trees.com Rep
over a year old

We are so very sorry to hear that you are not satisfied and are reaching out privately to assist you further.

Oklahoma
1 review
0 helpful votes
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Condition of the plants
May 28, 2021

One of the plants arrived dead looking, and the other one a bit sick looking. I called and I was told I have to wait a few weeks to see if it will come back and take pictures and register my plants to file a claim.

Date of experience: April 28, 2021
Cassidy M. Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New Jersey
1 review
0 helpful votes
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Smaller then anticipated
April 28, 2021

I expected them to be taller and not inclusive of root. They cut them back sparse and so far still not looking 100%. They were planted same day as arrival and regularly watered. Willow looks better then the Chinese Fringe tree. Smoke tree looks fabulous.

Date of experience: April 28, 2021
Wisconsin
1 review
0 helpful votes
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Lifeless trees
April 28, 2021

Two of the three are practically dead, one is a stick with some roots

Date of experience: April 28, 2021
Cassidy M. Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Louisiana
2 reviews
0 helpful votes
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A Pleasant Experience
April 28, 2021

Ordering my shrubs and tree was easy. The website is easy to maneuver and the product description and care advice is very helpful. I have purchased from FastGrowingTrees.com three times.

Date of experience: April 28, 2021
Virginia
1 review
0 helpful votes
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Trees
April 28, 2021

Fast shipment, tree condition as promised, good instructions

Date of experience: April 28, 2021
Kentucky
1 review
0 helpful votes
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Damaged tree
April 28, 2021

My tree was damaged upon arrival. I contacted FastGrowingTreez by phone and told her of my issue. I was told to email the company... which I did. They were very apologetic and assured me they would send a replacement. A couple of weeks later, I got back with them and was told that the tree was on back order. I would appreciate my tree being shipped to me or a refund. Basically, I received a stick for over a hundred dollars.

Date of experience: April 28, 2021
Cassidy M. Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

California
1 review
0 helpful votes
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First time & won't be the last
April 28, 2021

Very pleased with my 2 arabica coffee plants. Arrived in great condition: green, healthy-looking with the soil still moist. Very impressed with the care that went into packaging and shipping.

Date of experience: April 28, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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