Trees.com

The dogwood and boxwoods arrived a little banged up in transit... I am hoping they will turn out ok, but time will tell. Will report back in a few months. I had a better experience with a different company, where things were packed better, and treated gentler on their way here.

The online ordering, shipping and communications were great. My trees were not. They were scrawny, misshapen and had poor root development. Some of the branches are dead. I checked my local garden center which is known for healthy trees but high prices and found them for the same price but lush and strong with substantial roots and well developed limbs. I will shop local in the future.

I purchased over 3000 dollars tree last year from Fast Growing and I bought the warranty for almost all the trees. I somehow thought I had the warranty as well for the Black Walnut tree I bought so I did not report last fall when I saw it almost died or died. I was hoping it will come back this year but it died. I asked them if they can replace the tree but they said no. I asked them if they can consider the money I spent last year but no response.

I ordered an expensive tree from you all. It almost cost $200. When the it arived there were both leaf damage from the cold and several broken branches on the top. I contacted the company and was told sorry basically, and that it would be noted in my account if the tree died. No, the tree did not die, but I am sorry I did expect more.

The trees arrived in a timely fashion and ready to plant.

Ordered twice. First order was delivered great. Second order Fedex stored the box upright and delivered it to door laying down. Opened the box to find three pots smooshed into another and damaged. They were were replaced within a day and arrived less than a week.

I have ordered several trees and plants from FastGrowingTrees and have never seen anything like this. I ordered 2 Dogwoods they arrived fine, I ordered a Magnolia which was 2X the price of the Dogwoods and it is literally a STICK with a root ball. How am supposed to plant a $140 stick in my yard - surround it with cones so it doesn't get run over by a dog or a lawnmower? The company said "we are sorry you don't understand that items are not always as displayed on line" ARE YOU SERIOUS?

Trees were in good condition when they arrived. The delivery date kept changing but that was Fed-X.

Living in a cold climate and growing tropical plants I needed strong starters and I got them

From the point of placing the order to date of shipment received, it became apparent that inner-office communications failed to be maintained. One must assume they are running the business alone with no help but wants to keep a great or good relationship with customers by ensuring that all orders are placed and shipped in the assigned time-frame.

Trees were delivered but were stood up against house when clearly marked to lay flat. Both root balls were spilling out into the box. Hopefully they live.

Tree came very well packaged, healthy. Look forward to more trees in the future.

The Banana tree arrived in poor shape, the leaves had turn black

Terrible products wrong description and misrepresentation of facts

Fast shipping, great trees! These were bigger than I expected and best mail order trees I've ever seen!

Ordered 2 pear trees, 2 mulberry trees, and 2 peach trees for almost $700. Was charged extra for shipping anyway even though I broke the $179 for free shipping. Also paid $5 a bag for 6 little tiny 2 ounce root rocket brown powder. One peach tree arrived about as dead as a tree can be. It had brittle branches, failed the scratch test and was brown to gray on the outside and white dead wood on the inside Tiny root ball had no small roots protruding and was loose in a burlap bag. Tree cost $119 for a 5 foot dead stick plus $7.99 for extra shipping. Called customer service to have another sent. Got an exact like the first "DEAD STICK for a tree. I was very upset. Wanted my money back and they offered store credit. I sent over 6 emails with pictures and a long story of my experience just to get this done. Emails took days to be returned. Asked for manager to call me. I could go on and on but my experience with them has been terrible. Tried to get customer service to talk to whoever is shipping dead trees. Excuses all along the way. After my two dead trees came to me, I see on their website that the tree is now out of stock. Apparently I got the last two dead trees. Two weeks later, new trees show up on website under "new arrivals". They wouldn't send me a 6-7 foot tree without me ordering it on their website and wanted to charge me extra shipping again. I asked them to do it on the phone while I was talking to them. They said I had to do it. I felt like a number and they didn't care one bit. These trees are more than double similar grafted trees that I've found already elsewhere. There is WAY more headache and detail to this long story but I'm just too tired of dealing with people that could care less. Steer clear of this website for your own sanity. They also contradict their own website when you ask a technical question.

Difficult to remove the plastic container from the root ball.

Order came later than expected, but plants looked pretty good. The strawberry hanging planter was supposed to have flower in it. There were no flowers when I received. I planted right away in larger hanging planter with very good soil and worm compost and the flower are beginning to come back a little. Wisteria looks healthy and is already blooming.

I bought one mango tree and one Avocado tree
The mango tree arrived broken
The Avocado tree was decent (it came on one piece but the leaves looked very week

I ordered 2 Star Jasmine plants. They arrived very quickly. They were packaged well, no soil had fallen out into the box and the soil was moist. The instructions were simple and clear. The plants looked very healthy and were a nice size. It's been 3 weeks now; I've transplanted them into pots and they're already flowering. I am very pleased with this company. Customer service is polite and helpful.