Trees.com

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Trees.com
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Massachusetts
2 reviews
0 helpful votes
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Fast growing trees
May 3, 2021

I have ordered a few trees. Most of the them are great except one.

Date of experience: May 3, 2021
Texas
3 reviews
0 helpful votes
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Creeping Basil
May 3, 2021

Packed well, arrived quickly and in very good condition.

Date of experience: May 3, 2021
Georgia
1 review
0 helpful votes
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Healthy thriving trees!
May 3, 2021

Our apple trees and blueberry bush arrived in great condition. Looking forward to seeing their progress.

Date of experience: May 3, 2021
Connecticut
1 review
0 helpful votes
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Not like the pictures...
June 2, 2021

Trees arrived dry, no root ball, little to no vegetation or buds. I took pics of there arrival and unpacking. I did everything I could and got them in the ground immediately but I am sceptical weather they will make it or not. Arrived in very poor state.

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

California
1 review
0 helpful votes
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No product to review
June 2, 2021

I ordered 2 eucalyptus plants, however I never received them.

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this. We are reaching out to assist.

Colorado
1 review
0 helpful votes
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Good - Easy to order, quick turn around time. Products received in good condition. Really liked everything except for the Mulberry tree - would of expected bigger.

Date of experience: May 3, 2021
Wisconsin
1 review
0 helpful votes
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Poor experience
May 3, 2021

The wrong trees were delivered and then when I received the correct trees the roots were brown withered and dry

Date of experience: May 3, 2021
Georgia
1 review
0 helpful votes
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Which is which?
June 2, 2021

I ordered 6 crepe myrtles of 3 types.
Only 2 of the six had a tag indicating which type.
One of the plastic containers was cracked and most of soil spilled.

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Oregon
1 review
0 helpful votes
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Very disappointed
June 2, 2021

I bought 5 trees. The elberta peach looks dead but I'm waiting to see if it starts to show signs of life. Another, the bosc pear, has about 5 leaves on it, the rest were in the bottom of the box when we opened it. The dawn redwood looked pretty good but is now turning brown even though we are giving it good care. The red haven peach looked okay but is yellowing a bit, and the bartlet pear looks pretty good but thin.

For the very steep price, I truly was expecting a much better outcome. I expected to see very hardy and healthy trees. What we got wasn't that at all. The trees we bought last year from a local nursery for half the price were much stockier and full and are doing very well with the new spring season. Of these five trees, if three even survive I will be surprised.

Date of experience: May 3, 2021
New York
1 review
0 helpful votes
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Terrible customer service
June 2, 2021

I ordered a tree from a representative, and she assured me the tree would ship within 2 days and arrive in 7-10 business days. And I even got an email confirmation of the purchase. After 2 weeks of waiting, I called to be told that the tree was out of stock and they did not know when it would be in stock. No one bothered to let me know and now I have a big hole in my garden that was waiting for the tree. I won't use this company again; they are not reliable and have poor customer relations.

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

Texas
1 review
0 helpful votes
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Where's the tree?
May 7, 2021

I ordered a tree, and the site said "ships in 3-4 days" but it has been weeks and I still haven't heard from the company regarding when I will receive the item that I paid for.

Date of experience: May 3, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
1 review
0 helpful votes
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Prompt service!
May 3, 2021

Grapevines received in excellent condition. One vine with leaves, second without, but now with leaves

Date of experience: May 3, 2021
Virginia
1 review
0 helpful votes
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Size not what I expected
May 3, 2021

Overall the buying experience was good. I was disappointed in the size and cost of the trees I purchased. Went to the local Home Depot and saw the same trees twice the size of mine for jus a few more dollars

Date of experience: May 3, 2021
District of Columbia
1 review
0 helpful votes
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Where is my stuff?
June 2, 2021

I ordered blueberry bushes and two care kits. The blueberries arrived and seem to be doing well but the care kits never did. I tried to log into my account at FastGrowingTrees but the website says that account with this e-mail does not exist. Still, I am bombarded by promotional materials.

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Oregon
1 review
0 helpful votes
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Overall a good experience
May 3, 2021

I ordered 2 "trees". Both came damaged. Fast growing Trees replaced one immediately and the other is in the "wait and see" stage. They were very responsive to my issues and I am happy overall.

Date of experience: May 3, 2021
Texas
1 review
0 helpful votes
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Good and this tree should survive the upcoming weather better.

Date of experience: May 3, 2021
New Jersey
1 review
0 helpful votes
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Let the growing begin
May 3, 2021

Always satisfied with the quality of plants I receive. These last plantings are looking great.

Date of experience: May 3, 2021
New Hampshire
1 review
0 helpful votes
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Happy in CT
May 3, 2021

I purchased 13 Thuja Green Giant trees
2 peach trees 1 cherry

When delivered I had a few issues (sizes) with the trees but working with their customer service the issue was quickly remedied to my satisfaction

Date of experience: May 3, 2021
Delaware
1 review
0 helpful votes
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Great Experience
May 3, 2021

My little peach tree had two peaches upon arrival! Very healthy small tree. Can't wait to see it bloom next year!

Date of experience: May 3, 2021
Connecticut
1 review
0 helpful votes
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Bad Trees
June 2, 2021

I ordered 3 3-4ft Holly bushes. Arrived Dead! I contacted Fast trees and have not had a response back. What gives?

Date of experience: May 3, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this. We have reached out privately to assist.

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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