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FGT has quality stock and knows the importance of careful shipping and fast delivery. I've had 100% success with my purchases.
Our order arrived in poor condition and fast growing trees replaced the damaged product very fast. We sent pictures of the plant and the company reviewed them and notified us that the replacement plants were being shipped
I have purchased several trees, bushes, and plants. I keep going back because of the variety and the quality of the product.
Tree arrived in great condition, had about 15 figs, planted it, and is doing very well, if it survives the winter and I get figs next year I will buy another one.
The person I spoke with on the phone to place my order was very professional, kind, helpful, and knowledgeable. I placed my order and my three trees came about four or five days from my order day. The trees were in excellent shape when I received them. I was happy that included with the trees were specific instructions on how to plant, how much they should be watered, and what fertilizer to use when it was time to fertilize them (also in the instructions). To my surprise there was a $10 off coupon for my next order. I will be ordering again just to use my $10 coupon and now that I know the trees were in great shape (packaging was wonderful) when I received them.
We got a 5-6 ft honey crisp apple tree. It was exactly the size they described online, unfortunately it arrived with the main trunk broken. When I contacted customer service, they were easy to reach and to work with. They replaced the tree immediately, with no questions asked. The only thing they requested were photos of the broken tree, which is completely understandable. Very pleased with them, I would recommend to friends!
I ordered two wisteria trees which arrived in less than 3 days. They were almost 4 feet tall and very healthy. The packaging was secure and not damaged even a little during transit. I was very impressed and will be ordering more trees from them next season.
Can't wait to plant this healthy tree. It already has new growth
The three bushes that I purchased were delivered in poor condition and are struggling to acclimate now that they are planted.
The hydrangeas I ordered were so small. They were shipped and packaged beautifully but for the price I expected larger plants
We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
They always ship fast, for obvious reasons, and the trees/plants are always perfect.
I bought three different plants and one arrived damaged. After discussing with customer service they sent me a new one. Fast and efficient shipping. Very happy with plants.
I found this tree service on
Line and just fell in love with the information about the tree I was looking for. It was easy to order and was delivered to my house.
The pictures on the website are deceiving. I get it the olive tree or Trumpet tree aren't going to be blooming, but when i got them they were twigs. The salvia plants I got were dead full of ants. I will never order from you guys ever again. Just go to your local nursery or box store.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Every tree or shrub I have purchased has been delivered quickly and in excellent shape! I am very satisfied with Fast Growing Trees! And I highly recommend them!
I had ordered 4 dappled willows. 3/4 of them were great. 1 was clearly poorly packaged, soil out of the container; dead. I requested a replacement. Great, no problem … they send a replacement … the replacement is dead …. The saga continued. Right now I have a really poor looking replacement compared to 3 that are doing incredibly well.
We're so sorry to hear how your replacement arrived! We have sent a private message to get some photos so we can take a look and help out!
Had promised on the site that the delivery would take 4-5 days. It was a gift. It reached several days late. The plant looked like it had gone through the wringer( Which it possibly had). I have kept emailing them but they've asked me to wait a month. Will see how it goes
We're so sorry to hear how your plants arrived! Shipping stress can cause plants to drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!
We had heard a glowing review/advertisement from Michael Smerconish radio. We ordered 3 Crepe Myrtle trees along with some fertilizer and soil builder. We first received 1 tree and fertilizer... nothing else. When we called, people were very gracious, accommodated us and sent replacement trees. Trees arrived within a few days but both had numerous broken branches. Again we called and again people were very kind. We did not ask, but they very nicely sent two replacement trees out. However they also arrived with numerous broken branches. The one tree that came packed by itself in a box arrived in terrific shape and looks terrific 2 weeks in. The others arrived packed two in a box, broken branches, and do not look anywhere near as robust. Small sample size but I'm thinking packing multiple trees in a single box is a bad idea. Again though, we were very happy with the folks on the phones.
I was very disappointed in the size of the treess. We ordered the 5 to 6 ft for most of them and they say they could bare fruit possible the same year but these barely had leaves let alone fruit and one was so thin I was afraid it would break with a big wind but we will see what happens next year.
I've been using it for a couple of weeks now, it works as described. Some days I get 10 hours before I have to refill the bag again. I do not regret purchasing it for our brand new plum tree.
We're so sorry to hear how your bushes arrived! We have sent a private message to get some photos so we can take a look and help out!