Trees.com

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Trees.com
trees.com

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Florida
1 review
0 helpful votes
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Crepe Myrtle
July 15, 2021

The tree came quickly and was packed neatly and easy to unpack. The directions on planting were clear and 3asy to follow. My tree has already shown signs of new growth. We are very pleased.

Date of experience: July 15, 2021
Florida
1 review
1 helpful vote
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$#*!ty shipping
July 20, 2021

$7.99 for over sized shipping for each tree, and they put 2 trees in 1 box and that smashed the tops of both, and it was plain to see they tried to fold the elm tree 180 degrees to fit and realized it wouldn't work so they cut it to fit the box, they also cut the honey locust to fit? Very poor shipping but then fed x driver flips box end over end because he's in hurry and that hurt them even more, or is that supposed to help? Very $#*!ty experience will not ever order from this company again..

Date of experience: July 15, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
2 reviews
1 helpful vote
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Tree
July 15, 2021

Tree died within the week. Planted it exactly per instructions. Too much money lost.

Date of experience: July 15, 2021
Virginia
1 review
0 helpful votes
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Japanese maple
July 15, 2021

Quick service but box was damaged upon arrival. Inspection found top 3 inches of the tree snapped off. I would have expected either a double walled box or a dowel or something inside the box to protect against this issue.

Date of experience: July 15, 2021
Wisconsin
2 reviews
0 helpful votes
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Very impressed
July 15, 2021

The two mullberry trees I ordered arrived quickly and in great shape. They are already growing new leaves and branches. The tri-volor Willow shrub, also arrived quickly and doing well.
I had ordered from STARK previously, and was greatly disappointed in shipping time and product quality. I will not order from them again. However, I will most definitely order from FastGrowingTrees again.
Thank you very much.
100% satisfied customer

Date of experience: July 15, 2021
Virginia
2 reviews
2 helpful votes
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Satisfied
July 15, 2021

Trees look healthy and seem to be doing well since planted.

Date of experience: July 15, 2021
Florida
1 review
0 helpful votes
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Not purchasing your products again
July 20, 2021

We ordered our tree and it said it would be here in two days except it took 5 days, and our Plant came with broken branches,

Date of experience: July 15, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry for the confusion! We ship our plants within 1-2 business days, but the time spent in transit is going to depend on where you are located in relation to our nursery. We have reached out privately to assist you with your plants

North Carolina
1 review
0 helpful votes
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Beautiful trees.
July 15, 2021

The trees are beautiful and healthy. They came with complete instructions on how to plant them.

Date of experience: July 15, 2021
Connecticut
1 review
0 helpful votes
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Replacement plants received
July 15, 2021

We read all of the fantastic reviews before ordering 5 knock out rose plants. Two came and were ok. The other three came in a separate box not packaged properly and were squished - planted anyway but not doing well. When the company found out, they immediately send three new plants (all packaged perfectly this time) the first box of three were not. They were very concerned that we were not happy, and did everything possible to remedy.

Date of experience: July 15, 2021
Utah
1 review
0 helpful votes
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Beautiful, healthy plant in excellent condition
July 14, 2021

The plant was reasonably priced, and was received in a timely manner. It was packaged with great care and was in excellent condition upon arrival despite ordering it in the heat of Summer. It is thriving, and I would recommend purchasing from this vendor every day of the week.

Date of experience: July 14, 2021
South Carolina
1 review
0 helpful votes
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Hard to keep trees alive
July 20, 2021

Hard to keep these trees alive. Can't seem to do it.

Date of experience: July 14, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the growing difficulties with your trees! We reached out privately so our plant specialists can take a look!

Colorado
1 review
0 helpful votes
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Apple trees
July 14, 2021

I ordered three one was damaged. Quickly replaced.

Date of experience: July 14, 2021
Ohio
1 review
0 helpful votes
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Excellent!
July 14, 2021

My grapevines arrived in wonderful condition and were larger than I expected and much healthier than the local nurseries. I will definitely order from FastGrowingTrees again!

Date of experience: July 14, 2021
New York
1 review
0 helpful votes
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The tree I bought for 200.00 died
July 16, 2021

Bad, even though I got my money back what I wanted is the tree

Date of experience: July 14, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your experience. Our 1 year warranty covers the cost of what you paid for the plant and allows you to choose the same tree or something different of your choosing!

Washington
1 review
0 helpful votes
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Shipping extremely slow
July 16, 2021

Fast Growing, but slow arriving! Don't order if you have any trips planned over the next couple of weeks!

Through a combination of Fast Growing Trees and FedEx, the trees arrived the morning after I left for 3 day weekend holiday. The original estimated arrival date on the order was well in advance - 2 weeks! Nearing the holiday I called a representative - Elvis M - and they advised the plants would most assuredly arrive before the holiday.

Additionally, the box has been opened by FedEx for inspection and looked like they'd gone through airport security - banged up and busted.

When I called to file a complaint with the company, they directed me to fill out a ticket, that they had no ability to file one for me and tried to get me off the phone as quick as possible.

I filed an online ticket with photos. They replied they needed more photos. Really? No, I'm fine. I'll order elsewhere in the future.

Date of experience: July 14, 2021
Racheal S. — Trees.com Rep
over a year old

We are very sorry to hear how your plants arrived! It looks like the only photos that came through were of the packaging and box but we didn't get to see how the plants arrived. We are reaching out privately to help!

South Carolina
1 review
0 helpful votes
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Great shopping experience and products
July 14, 2021

Website is easy to navigate, process is easy and shipping is timely. Products arrive in good condition with proper packaging and healthy plants.

Date of experience: July 14, 2021
Missouri
1 review
0 helpful votes
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Impressive
July 14, 2021

Everything looks great hopefully I can hold up on my end

Date of experience: July 13, 2021
Wisconsin
1 review
0 helpful votes
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Broken hazelnut
July 14, 2021

My 3 hazelnut trees arrived broken about half way up the main "trunk"

Date of experience: July 13, 2021
Missouri
2 reviews
0 helpful votes
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A little disappointed
July 16, 2021

I bought 4 lemon trees and a pineapple plant, the lemon trees came healthy but smallish. However they have grown a lot and are doing well now. The pineapple plant I wasn't happy with, it came with very damaged leaves and they did replace it, BUT I had to cover the shipping... I didn't think that was right they should have replaced the plant without issue especially considering I sent pictures of the damaged leaves and I did wait for for a month hoping the plant would come back on its own and take off as the Lemon trees did.

Date of experience: July 13, 2021
Racheal S. — Trees.com Rep
over a year old

Be sure to reach out to us within the first 5 days if there are any concerns with your tree so we can cover it 100%. Beyond this we do have our 30 day guarantee which covers a replacement if shipping costs are covered. We apologize for any inconvenience!

Massachusetts
1 review
0 helpful votes
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Excellent!
July 14, 2021

Good size healthy tree, well packed, arrived on time and in good condition.

Date of experience: July 13, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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