Trees.com

Ordering was easy, and I received my pants quickly, but the lavender was already wilted when it came in and when I planted it two days later it was dead.

Tree arrived in perfect condition. Was a bit disappointed that the tree is more of a shrub but it is healthy and growing quite well. Will buy from them again.

Very easy to deal with products are described as is if not better

I've tried growing this plant 3 times before and they've all died. This plant came in good condition and is thriving.

My trees all arrived in poor condition. One could tell they all had a nice covering of leaves at one time but having FED EX sit on the plants for over a week, mostly in a warehouse in Kent, WA, the trees dried and dropped most leaves. Twice they said they would deliver on a set day before 9 pm. Twice I made sure I waited for them but they never came. I tried to notify FEd Ex i would be out of town but they didn't respond and delivered on one of the hottest days on record without notification, while I was at my Dad's funeral. I have been trying to nurse the plants back since then. They are limping along. The dogwood may not make it.

I received 6 Emerald Green Arborvitae. They were in great condition, despite an extreme heatwave that was occurring in California at the time. The way they packaged the trees in boxes with enough moisture to survive transport is ingenious.
I always avoided buying larger plants online because of potential transportation issues, but will no longer hesitate... at least not with this company.

I ordered two tulip trees I'm almost dead and has died since the other one I think is going to pull through but doesn't have very many leaves so dissatisfied with those the forsythia are doing OK not really growing but holding their own

Tree came very quickly! It was packed very well. I've planted it and am waiting patiently for lemons.

Ordered two of the same bush. Very different looks. One was very healthy, the other was bare. Better to hand select at the local store.

Arrived very safely boxed, quick and healthy. I will name him Carlton, after Alphonso Ribeiro. One day his leaves will dance under the sweet Iowa breeze and he will bear me much fruit.

My trees arrived in horrible condition with curled, burned, and dropped leaves. I called, emailed, messaged, and sent photos to Fast Growing Trees. The response was that this was normal and wait 3 weeks to see if they rebound. Please don't say you can ship healthy trees to my location and have them arrive in good condition if you actually can't. I paid $300. For two sticks. Because the sticks are still green, I am not being given a refund. Buyer Beware.

Requested a return of the damaged plants but no response

My Apple tree was delivered when promised and it was very healthy when it arrived.

I could not believe I found the perfect trees at the perfect price. I drove around to the few places that
Had trees in my area and was in sticker shock. I found the website, placed my order and received the
Trees in a few days. I would and have recommended this site to others.

Looking for fruit trees, I came across the Fastgrowingtrees site. The site was very user friendly. I was on vacation so I emailed to have the trees delayed for shipment a few days. They responded the same day and set up a delivery date a few days out. I later received emails that the trees were shipped. I appreciated the updates (great customer service). When the trees arrived I received 2 boxes with 2 trees in each box. The trees from the first box were just as beautiful as described online. The second box had beautiful trees also, but the box was damaged in shipping and the trees were broken. I contacted fastgrowingtrees right away via the phone and was instructed to take pictures and submit a claim in the website. I did this for both of the trees in the box. They agreed to replace them (their cost). Unfortunately, the second box was also damaged in shipping - one tree was broken. Again I called customer service. The kind representative, walked me through a claim on that tree. I was sent another tree (their cost) to replace the broken tree. Happily I received this tree in perfect condition. I was apprehensive at first to call on the second box that came damaged, but they were kind and helpful. I've had my trees now for a few weeks and they are thriving! There are new "shoots" of growth all over! The trees are very healthy! I highly recommend trees from fastgrowingtrees and I will purchase again!

When you order plants you get them fast. If they are damaged during delivery they replace them. If you have to call and talk to someone they are very nice people. Thank you for your great costumer service

I have been 95% pleased. It would have been 100% but the tree you shipped me had the top tip of the tree cut off and black. I am afraid that the center growth of the tree will be dwarfed and look strange since new growth will not come from the main center trunk of the tree!

The bush is thriving outside. We will see what happens

I purchased a trade for my father for Father's Day. The first issue was that the original plant was apparently lost so they then had to re-send out a secondary plan so my father didn't get his Father's Day present for at least two weeks after it was ordered not a big deal that's fine it happens I understand but then when it came it was very wilted read something on the website it said it may come wilted but to give it a few days end it will be fine OK give it the benefit of the doubt but it is now been two weeks and the plant is completely dead. Very disappointing experience especially since it was a Father's Day gift. I then message the company about a refund let me tell you I paid $90 for the street and I got a $27 refund back I guess they can't give me the full amount but at least 50% would have been better than anything because now I have to replace a plant for my father that was a gift and so now I'm going to be out over more than $120 because I paid for dead plant and I have to go purchase another one just very very disappointed at their customer service skills and the plant in it in general definitely would Not purchase from them again it was not the greatest experience