TravelzooReviews 219

We were bought a Michelin 8 course tasting menu as a Christmas gift. We thought that this would be valid for a year but in the small print apparently it expired in May. Having just realised this we contacted Travelzoo and offered to pay a supplement to extend the expiry date.
They refused to do this. Don't know why. They have been paid so does it matter when we claim our tasting experience?

So the Restaurant does not get our business... we do not get our experience... and Travelzoo GET TO KEEP £180.00! Outrageous

We booked a hotel in NYC through Travel Zoo and when we arrived at the hotel the booking no. Was not valid. (It was for a date that already passed and not under our name.) It took us several hours on the phone with at least 3 different Travel Zoo representatives before the problem was solved. When we got home we called Travel Zoo and asked to a partial credit to compensate us for our time (and the stress of worrying about where we were going to sleep!) We were offered a $25 credit toward a future booking... which doesn't go far in NYC. If you use Travel Zoo to book a hotel I would suggest calling the hotel to make sure they have your reservation.

Part II... Just got our credit card bill... We were charged twice for our hotel room. Once by Travel Zoo back in Jan. And then again by the TRYP Hotel. So now we will waste more time trying to straighten this out... Buyer Beware!

We contacted the hotel regarding the double charge and they are crediting our account. In all fairness I want to note that this was not Travel Zoo's fault. I am still waiting to hear from them regarding the initial problem of the reservation mix up.

Used Travelzoo to book a package for my grandsons birthday. Be careful- when they say "subject to availability" they mean the 1-2 rooms Travelzoo will ALLOW the hotel to book per night for them even if the hotel had plenty of available rooms at Crowne Plaza Dublin Ohio did with the zoo package that was advertised as one of Travelzoo's 10 best deals of the day- what a deal- on their day off my son's little boy did not get to go to the zoo- Shame on you Travelzoo and Crowne Plaza Dublin Ohio!

This website offers many interesting places to visit, entertainment shows an restaurant discounts. I have used this website many times and always very pleased with the outcomes of my choices. Last night I saw a very funny comedian along with a terrific magician. Securing tickets is just downloading the information along with the tickets. I would recommend this site to others - and have done so with my Las Vegas friends. Thank you for offering these services- and making my life enjoyable.

We have just returned from a delightful evening at such a great restaurant. Everything hits the right note starting with splendid cocktails. Chicken parfait with fig chutney a very good but not overwhelming starter, lamb was pink and tender. Fortunately we were not overfeed as it would have been crime to miss out on plum crumble with ginger ice-cream.
All in an impressive new restaurant with such nice, pleasant staff.
Heres to next time!

Bought a massage, lunch and wine package for the Well and Being Spa at the Fairmont Scottsdale Princess for a savings of 70.00 over the retail cost. I could not be happier with the price or the experience.

Dont trust any deals through travel zoo. They dont stand behind their deals. I had booked an all inclusive vacation through travelzoo advertised site (fresh trips) - after waiting for months for the confirmation, I had to finally call my credit card company one week before my trip and dispute the payment. I was stuck with no hotels and had to book one at the last minute for a very high price!
You are better off buying from orbitz, expedia or priceline than through travelzoo!

Bought vouchers for advertised deal at Tenaya lodge. I was aware that all weekend dates in Feb were blacked out. However, when I called the Hotel reservation desk to reserve weekend dates outside of the blackout period they reported that NO WEEKEND DATES WERE EVER available for this deal. I now must wait 48hrs to receive the email confirming the refund THEN 7-10 additional business days for the refund of my $756 dollars. The responsibility is now also on me to make sure the refund email arrives and that the refund actually happens. Will not be using this travel site again.

We bought a voucher from Travelzoo, booked the "experience" with a provider, but then they had to cancel for health reason (instructor was sick), then it had to cancel again due to bad weather. Then we couldn't do it as my wife was pregnant, so the voucher expired. We talked to the final provider and they promptly agree to honour the voucher, HOWEVER Travelzoo refused to release the money!, despite the final provider having waved the time restriction!

Travelzoo simply refused to pass our money to the provider. They just took the money - based on the (very small print) letter of the contract - and run. Despicable.

My wife and I stayed at this B and B Sept. 13 to 15,2015.
The island where President F. Roosevelt spent many years during his younger days is delightful. Nearly half of the island is dedicated to the FDR International Park and the Canadian Provincial Park. There are many walking and biking trails and a non-working but renovated lighthouse which sits on a small island separated by a narrow stretch of water and during low tide offers the way to walk across to the lighthouse.
There are but three restaurants and a small grocery store plus a gift shop.
This B&B is delightful and is situated on a bluff facing west across a channel toward Lubec, ME.
There aren't many choices for accommodations and this appears to be the most desirable.
An interesting tourist attraction is the Tea with Eleanor hosted by the FDR Visitor Center. Free tickets to the event may be obtained at 10am, and only 20 are given out for each of two performances daily. Tickets may be reserved in advance for a fee $12.
Be Informed that this is an old house and floors creaked! In addition, once breakfast is done, there are no refreshments - coffee, tea or soft drinks and inspite of British influence, no High Tea at 4pm! Oh, also, this Owen's house does not provide a hairdryer, shampoo, conditioner or bath soap. Would we stay there again, I doubt!
Remember to take your passports.

We had originally booked for a later date but the Wicker was able to accommodate us 2 weeks earlier keeping us at the booking.com rate. It was the true Key West experience from the perfect location, our room was probably just renovated so had absolutely no complaints. The pool is located next to a restaurant that has live entertainment so you can lounge by the pool listening to the music from next door. Great continental breakfast. Parking was limited but considering the location in the heart of Duval St. It is totally understandable. Entire staff was friendly, Pat was the best and Don, the owner was always present and talking with the guests. Ernestine Hemingway, the cat, was comical and wanted to visit. We will definitely return. I usually will not give anything 5 stars but if you want the true Key West feel this is the place to be.