Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Search for cheap flights, cheap airline tickets to your favorite destinations around the world. Get the best low price airfare deals, find hotels, rent car with a single click at Travelation.com
Travelation is a travel website specializing in cheap flights, discount hotel rooms, and car rentals to top destinations. They offer direct agreements with airlines for cheapest airfare deals and have expert travel agents available 24/7.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Received the booking confirmation promptly. Thank you for the service.
Very quick response, with several options... Thanks!
Whenever I had to book a flight at the last minute your deals came to the rescue. Thank you so much for that!
Have no words to describe my experience. Everything went on accordingly in my first time dealing. I just liked you and the customer care service desk. Keep it up. You can move mountains.
Please don't waste your time and money. They are the worst and aim at stealing your money. I asked to change a flight that was cancelled by the company and they refused to give me other options. After I asked to offer a solution not to just lose my money they kept repeating that they were "following airline policies" and couldn't help. They eventually cut the conversation short and basically closed the case. I am speechless. I still have one flight paid and don't know what to do. I am writing this review to warn everyone not to make my same mistake!
Very worst experience. Customer service respresatives are very rude and unsupportive and asked fee random fee for cancellation and adjustment. Airline says there was no fee but CRs have been asked for it. Also, CR doesn't want to listen customer issue and forcefully trying to apply their policies. Very pathetic experiences. There is no genuine e-ticket, I was given a ticket which was manually modified. No recommendation. Please be aware with this company.
They charge me $125 for a name change during processing my flight and told me I can speak to the supervisor
They ask for personal information such as legal age, social security number, bank info, where you live, and so much more. Don't buy into it! Complete and utter scam! You give them the info and then they say something stupid like, "Sorry, we are unable to help you now, good day." They hang up a million times, and it's impossible to book a flight! Be careful what you say, and STAY AWAY FROM TRAVELATION, PERIOD!
Had to cancel my plans and wanted to get a refund in the 24 hour free cancellation that was promised. They said there was policies not allowing them but I had read up on everything before I bought it. Stay away from them, don't know how long they can keep doing it before they get in trouble with the law.
This agency is a total scam i have booked a ticket here under reservation #ND34XY and was rescheduled 2x and so i was told to pay for a reschedule althou i already paid cancellation protection but still cancelled and now some customer service are claiming that they have sent submitted the refund! First the company must email me for such info and NOT A SINGLE PENNY DID I GET! SCAMMERS. YOU ARE NOT TRUST WORTHY! A COMPANY LIKE YOU DO NOT HAVE PRINCIPLES AND SHALL GET THE KARMA YOU DESERVE!
I booked a ticket from Delhi India to Dallas Texas on October 30,2020. Cancelled the ticket within 24hr window on October 31. Never received the refund until December 7,2020. Called Customer service numerous times. End up disputing the charges with bank.
What a disgraceful bunch of people! Told me the card had been declined and they was unable to help me further. Stole £662.
These illegals should be strung up
The company is not reliable after buying a ticket they tell you to wait within 24hrs for you to get the confirmation ticket,. But not really it is been another day 24hrs has gone but no confirmation the final confirmation and the service itself that says working 24/7 s a lie they don't work for that much. Everything they tell you is all lies.! Scammers
Was booking a trip to the US. They asked me for my credit card information, I was skeptical at first, but I never thought that I would have been screwed over. THEY CHARGED ME OVER 900 for one person when I called to ask them about this after I didn't receive a confirmation email from them they hung up on me! THERE SCAMMERS AND USING THERE EMPLOYEES TO MAKE GOOD REVIEWS! STAY AWAY FROM THIS PLACE!
They scammed me out of over $1200 they did not cancel flight ticket as requested so we could rebook then tried to charge us half again to rebook after the fact. This caused me to cancel my wedding plans because they took all the money to get my fiance to our home
I purchased 4 tickets with travelation through myflightsearch.com. They never booked my tickets with the airline and have not refunded my money. They keep giving me the run around that the cheques in the mail or the credit card machine is broken. The airline confirmed that they are a fraudulent company and will not do business with them.
I booked a flight with them and i want to make a change but they refused and i canceled the ticket within 3days and they refunded me less than 40% of ticket price they took almost 700$.
I am not recommending any one to book with me, they deserved 0 start.
Answer: There scammers BEWARE they take your money and screw you over!
Answer: A SCAM definitely took my money for their mess up, Extremely unprofessional and they wrap you
Answer: If they don't hang up on you, it was a pain and then can't even understand them
Answer: I wish I could look back and understand why I chose them... you just don't think business selling major airline tickets can misrepresent themselves so easily and yet never be held accountable.

