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TransTutors

2.7

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TransTutors Reviews Summary

Transtutors exhibits a mixed reputation, with notable strengths in the quality of its tutors and the timely delivery of academic assistance, which many users find invaluable. Customers appreciate the expertise of the tutors and the platform's affordability. However, significant concerns arise regarding billing practices, including issues with subscription cancellations and refunds, as well as complaints about the quality of work delivered. Many users report poor customer service and a lack of responsiveness to grievances. Overall, while Transtutors is praised for its educational support, its customer service and billing processes require substantial improvement.

This summary is generated by AI, based on text from customer reviews

service
99
value
65
shipping
38
returns
42
quality
98

We monitor reviews for authenticity

TT
1 review
8 helpful votes
Follow Alicia F.
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I paid then US$60 to do some work. They took the money and gave me garbage. They then complained about their phone not working and demanded that I write an email even though I told them that my deadline was fast approaching. I knew that the work they had given me was wrong because I had submitted a draft to my lecturer and had received some feedback. I paid this site just so that I could verify my work and be a little more comfortable before I made my final submission. What I received from them was 100% time worst that the draft I had submitted. They then wanted me to tell them what was wrong so that they could fix it. I told them if I had to do that, then they would have to pay me. It eventually got very nasty.
Dissatisfied customers who paid via paypal can report the transaction to paypal. Once paypal has sufficient reports, it would remove the website from off its system for abuse of paypal services. Secondly, report the transaction to your credit card company so that they can dispute the charge on your behalf and recover your money.

Date of experience: October 6, 2013
TransTutors T. TransTutors Rep
over a year old

We are sorry for the inconvenience caused to you. Please share your Order ID in reply to this message so that we can help you further.
Due to major spam activity we insist you to please share your Order ID and if your case is genuine we will give you a refund as well as a discount coupon. Furthermore we will be keeping this complaint Ticket active for the next 96 hours, If no response is received Transtutors.com will treat this message as SPAM activity and will report Sitejabber to discard it.

Denmark
1 review
7 helpful votes
Follow Artur A.
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Anybody, what's the best way to sue transtutors? This is a disaster, not a company!

I told them to totally correct the assignment in 48 hours, they added 1 (one), I am not exaggerating, one sentence in 48 hours. Then I say this is not good, they promise to redo it in 12 hours. In 12 hours I get the assignment, guess what, without that extra sentence. I failed, of course. Now they don't want to refund the money.

Date of experience: September 16, 2013
TransTutors T. TransTutors Rep
over a year old

We are sorry for the inconvenience caused to you. Please share your Order ID in reply to this message so that we can help you further.
Due to major spam activity we insist you to please share your Order ID and if your case is genuine we will give you a refund as well as a discount coupon. Furthermore we will be keeping this complaint Ticket active for the next 96 hours, If no response is received Transtutors.com will treat this message as SPAM activity and will report Sitejabber to discard it.

Sincerely,

Oregon
1 review
13 helpful votes
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Trans tutors
June 18, 2013

Trans tutors- nice!
Trans tutors- a nice site. I could easily locate the topic I was looking for. I even recvd my assignment before the deadline. I had absolutely zero trouble during payment procedure and everything went smoothly. They have discounts on group assignments. Isn't that great?. Definitely going to share it with all my friends and classmates. Thanks a ton you guys!

Date of experience: June 17, 2013
France
1 review
15 helpful votes
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Transtutors
June 8, 2013

Transtutors- Hoax?
People call Transtutors a Hoax. Somehow…I disagree…. Had a perfectly satisfactory experience with them when they did my physics assignment. Do not wory trans tutors…u do a great job and negative reviews can't affect true talent! I appreciate you guys that you don't post negative reviews about other competitiors like they do for you! That's virtue! Continue your great
Job! You are genuine!

Date of experience: June 7, 2013
California
1 review
21 helpful votes
Follow lena l.
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I recommend Transtutor.com

HI all…if you are looking for a website that is helpful for assignments, then I would suggest Transtutor.com. They are great and genuine!

Date of experience: May 21, 2013
Washington
1 review
22 helpful votes
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Scamming tutors at Transtutors is a rumor
Transtutors employs all cheats has to be a rumor because I have been a customer with them for quite a long time… they have always fulfilled my expectations and even handled my wavering mood where I often reject an assignment just because of a single spelling mistake that's human…! They used to do it all over again for my satisfaction. I seriously disdain such people who want to defame others..

Date of experience: May 13, 2013
California
1 review
25 helpful votes
Follow joseph g.
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Transtutors-satisfactory! When I received my assignment, I wondered why people give so good reviews about Transtutors bcz I was absolutely not satisfies with the answer. But to my surprise, they had the whole assignment done again without any xtra cost when I placed a complaint. That was surprising and satisfactory as well.The other assignment I got was good and fetched me good marks. Now I know why people post good comments becoz I do that too.

Date of experience: May 7, 2013
India
1 review
17 helpful votes
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Fuking bull $#*!
May 2, 2013

Fuking bull $#*!. Dont even think to invest money on then, They will charge more and will not get your work done. And if the work is done it will be done in the worst manner by some Indian school or college students.

Date of experience: May 2, 2013
Hong Kong
1 review
26 helpful votes
Follow katharina c.
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TRANSTUTORS z like a friend I really enjoy online classes…gives me so much relief from traveling and meddling crowd in classes…I was always take classes online from TRANSTUTORS and I am more than just satisfied. I am sure other websites do a good job as well but I find a comfort level with TRANSTUTORS. Thanks to technology that we have options available. :)

Date of experience: May 1, 2013
California
1 review
25 helpful votes
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I was sooo worried about my assignment and they did it as if it was so easy…really…so relieved now…I had just two days left to do my assignment and I had my best friend's wedding to attend. I handed over my assignment to Transtutors upon a friend's suggestion and got it done before time! Yayyy! :)

Date of experience: April 30, 2013
Germany
1 review
26 helpful votes
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Transtutors
April 30, 2013

Transtutors- Simply great: Hi. I wanted to share this great feeling with everybody…received my grade-card today and I have scored an A in almost every paper. Feeling great and want to thank my tutors at Transtutors…

Date of experience: April 29, 2013
Singapore
4 reviews
25 helpful votes
Follow sam l.
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I gave transtors a chance, but I got an F grade and this is the worst grade ever in my life, when I asked for refund, they threatened to terminate me forever and they mentioned that service rendered are not refundable and I should be thankful with a grade, OMG, WTF!

Date of experience: April 25, 2013
Singapore
1 review
20 helpful votes
Follow yucheng S.
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I have very bad experience with transtutors. They are bad in providing the solutions and trust me, it is better off paying your classmates to do it for you. Their standard is so bad that even my grandmother can write better. It was my greatest mistake to seek help from them to write my dissertation of 10,000 words, I even attached a sample and asked them the write an economics title and follow the previous year standard. In the standard dissertation, you need 1) An introduction, 2) Research topic and motivation for the topic, 3Literature review, 4)Methodology, 5) Data and finding, 6) Conclusion and recommendation
The expert screwed the whole dissertation part, Literature review not done and the DATA and finding used something not linked at all. The whole dissertation is like Garbage. Guess how they do your assignment or dissertation? They tried to copy from articles from all over, and they have the tunetin, hence they simply changed the words to avoid detection by tunetin, but it is really horrible. Let me give you an example for this Indian English; " Injured by the 1997–1998 crisis" Are you surprised or shocked? I think anyone can write better then the so call expert. When I urgued to transtutors that the word is not according to my standard, they gave excuses like time is too little, expert has amended again and again. What is the crap reasons, in the end, I submitted my whole dissertation without using a single words provided by them. My supervisor for the dissertation reviewed the Indian expert who did my dissertation, he was so disgusted that he insisted he didn't know what I am writing at all.

Date of experience: April 17, 2013
Canada
1 review
20 helpful votes
Follow rahul s.
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These people took 3-4 days to do my assignment and when the deadline approached they took an extension from me. After waiting for a while they posted my assignment on their wall. And believe me when i say this they had no idea what they had written on it. I had like 10-11 questions in it and in 3 questions they actually just copied the balance sheet from the question and posted as the answer. When i reviewed it i found non of the question was actually answered so i requested them to review the solution and for which they did agreed. After that they sent me the exact same solution after 1 day or so and i requested again and they did the same thing after that.

In the end i was angry i requested a refund they totally ignored the fact that i am requesting a refund and they asked for another extension and this time they took three days to submit the solution with out working or changing anything and the worst thing was that every time i used to call them or msg them they used to say that " we are trying to contact our expert " (WHO I BELIEVE NEVER EVEN PASSED HIS 11TH GRADE). Lastly they kept arguing that they posted the solutions on time but due to their ignorance i missed my deadline not 1 time neither twice but three times.

In the end i continued arguing and got less than 50 % of my money back and that to as a credit on my account. WHAT THE $#*!? DO YOU REALLY THINK I AM DUMB ENOUGH TO COME BACK TO YOU GUYS.

Lesson learnt: all the people they project they are with the photos and $#*!, they are not actually those people. These people are based in India and i don't know how are they not arrested for fraudulently stealing some ones identity.

Date of experience: April 14, 2013
Utah
1 review
28 helpful votes
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TRANSTUTORS
April 3, 2013

TRANSTUTORS - Remarkable:
Heya! TRANSTUTORS is a remarkable website for online tutoring. It's been helping me out since my 2nd semester. Yeah I had a couple of bad experiences as well but overall, it helped me survive my engineering. I wanna thank them for their services. Thanks a lot TRANSTUTORS :)

Date of experience: April 2, 2013
Germany
1 review
29 helpful votes
Follow james a.
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The whole idea of getting my assignments done by someone
Else really fascinates me!... And transtutors.com surpasses my expectations
Every time I get an assignment done by them. I have been using transtutors
Since I was in my second sem and they have been relievingme from the assignment
Burden since that time. Not only my assignments are solved, they even fetch me
Good scores…thumbs up to transtutors :)

Date of experience: January 2, 2013
Texas
1 review
22 helpful votes
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It will serve me as a student, and potentially the company-transtutor if they are upfront with customers. I know their so-called experts could have easily determined if they could solve this assignment, rather than acting like they could and even making matter worse by asking for an extension of the deadline. I am really disappointed in the service, and would hope they change the way they operate.

Date of experience: November 21, 2012
Australia
2 reviews
33 helpful votes
Follow Mia C.
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This website is absolutely $#*!. Okay, so maybe for like high school and primary school students it may be fine... but university students who are taking difficult degrees, don't even bother! I had an assignment worth 15% and sent it in to them, only to receive a 2/15 for it. They didn't live up to the money I paid, and I am still currently trying to argue for a refund. They won't even step up to the plate - it's purely pathetic. Don't trust this site at all! I was sitting on a Distinction and cause I didn't have time to do this assignment and asked them, now I am sitting on a Pass. Pathetic, that is all I can say. If they actually apologized and offered a refund, then it still makes sense, but not even that I tell you.

Date of experience: October 18, 2012
Arkansas
1 review
27 helpful votes
Follow Angela N.
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Wasted my time and money, I have been calling them for 12 days to get a refund and still nothing. Don't work with this company.

Date of experience: October 13, 2012
Ireland
2 reviews
26 helpful votes
Follow Nabiel E.
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They are big fraud they took my money for my assignment, at the beginning they didn't get me any assignment until I have called them several time and at the end they send me a rubbish answer for the two questions out of 6 and they said it's part and when I told them even this is not perfect answer they said they will change the writer, I have refused this solution as my deadline has passed then they said we will credit to your account 75% of the money I refused as I want them to refund my money and have made a dispute with PayPal and unfortunate till date they did not refund my money it's my words to all of you don't waste your time and money with these buster Indian scamp

Date of experience: September 19, 2012

From the business

TransTutors is has the largest online question bank. We specialize in providing homework assistance to individuals across the globe in every subject. We also provide a subscription to our question bank at a very nominal cost. Moreover, We motivate students to learn and explore things by providing incentives to students and professionals who answer question in our Database. We have also started an Internship program in universities based in US to promote learning and help students earn some money by using their knowledge.
We are involved in numerous Non-Profit Initiatives such as Helping Children in the War-torn ares of Kashmir and Arunachal Pradesh.


transtutors.com
Founded in 2006
Albany, New York