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TransTutors

2.7

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TransTutors Reviews Summary

Transtutors exhibits a mixed reputation, with notable strengths in the quality of its tutors and the timely delivery of academic assistance, which many users find invaluable. Customers appreciate the expertise of the tutors and the platform's affordability. However, significant concerns arise regarding billing practices, including issues with subscription cancellations and refunds, as well as complaints about the quality of work delivered. Many users report poor customer service and a lack of responsiveness to grievances. Overall, while Transtutors is praised for its educational support, its customer service and billing processes require substantial improvement.

This summary is generated by AI, based on text from customer reviews

service
99
value
65
shipping
38
returns
42
quality
98

We monitor reviews for authenticity

France
1 review
0 helpful votes
Follow Artof C.
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I recommend
August 4, 2015

I went a couple of times to TranstTutors before important exams and it helped me to obtain the few data i lacked. As a result i gained much more confidence when the tests comed closer.

Date of experience: August 2, 2015
BA
1 review
1 helpful vote
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Keep with good work
August 4, 2015

I have been very satisfied with your service. I will use your service again in future.

Date of experience: August 2, 2015
Morocco
1 review
2 helpful votes
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I first found out about Transtutors in google while searching for someone to help me keep up with my studies.so i registered and started asking for solutions and i got them very fast and for free that i never looked further it's the perfect match for me, thank you Transtutors.

Date of experience: August 2, 2015
Serbia
1 review
1 helpful vote
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Simply great!
August 4, 2015

I was having trouble with my low grades. After submitting some statistics questions at TransTutors, within minutes I received a response from them and one dedicated tutor was assigned to me for assistance. He helped me to complete my assignment on time. It was a great help!

Date of experience: August 2, 2015
Indonesia
1 review
2 helpful votes
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An online tutoring service that is quite good, it is very helpful to me because I live in an area that is far enough from the guidance. I hope Transtutors can improve the service even better.

Date of experience: August 2, 2015
Romania
1 review
11 helpful votes
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At college level, homework grades become important to score well. I have to attend to a very busy schedule every day. As a result, I do not get enough time to finish all my assignments. Thanks to transtutors.com, have been my savior for quite some time now. Luckily, with online assignment help at transtutors.com, I have been able to submit all mu assignments and have been doing pretty well for the last two semesters. I never liked copying stuff from online encyclopedias. This way I get to submit unique and quality assignments for different subjects. Found transtutors.com on Google itself. With a small and affordable amount, guys you can avail the same services. As college students we don’t get time for many things. This could be a better solution to homework problems. Nobody likes to lose homework grades.

Date of experience: August 2, 2015
Algeria
1 review
3 helpful votes
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I always was a believer of one tutoring, but after seeing TransTutors, I changed to a doer.It's definitely one of the complete and close to perfect program I'v ever seen.
This is a sponsored review

Date of experience: August 2, 2015
Pennsylvania
1 review
0 helpful votes
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HORRIBLE
August 2, 2015

I paid $30 so i could use their sight for a month. When purchasing this it automatically signed you up for recurring payments, which i cancelled right away because I always end paying for months I don't use. This ended up canceling my membership, and therefore did not let me see anymore answers. When i called to rectify my mistake I was yelled at on the phone and told there was nothing they could do. They are a bunch of scam artists. I had my account for 15 minutes and paid, when i paid $30 for a month! HORRIBLE BUSINESS STAY AWAY.

Date of experience: August 1, 2015
Maryland
1 review
0 helpful votes
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FRAUD!
July 24, 2015

They are a group of dump people. They know nothing and will waste all of your time after frustration the hell out of you. I hate that site!

Date of experience: July 23, 2015
India
2 reviews
3 helpful votes
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They have some stupid people sitting who knows nothing about the subject.
I got an F in a mathematics major project for which they took 137 $.

When I asked them for refunds. They denied saying it has been verified by another person.
WTF!

Most of there reviews seems fake!
They are posting by themselves to look good.

Never take there service!

Date of experience: June 16, 2015
TransTutors T. — TransTutors Rep
over a year old

Peter, This doesnt look good. We will help you sort this. Can you share the order id so that I can reach out to operations team with your contact details.

India
1 review
1 helpful vote
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Getting proper response to your queries is the number one problem that I face while dealing with most of the online tutoring sites. Till now, I have got timely response from all the tutors that I dealt with at Transtutors. I hope, however, that they could improve their user interface a bit. But, so far so good!

Date of experience: June 8, 2015
India
1 review
16 helpful votes
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At Transtutors, not only do I get an opportunity to learn but also to earn part-time. Couple of months back, I received an email from them about a referral program where students can earn cash for referring Transtutors to their friends. I wasn't sure about this but still forwarded the mail to some of my friends who're looking for study help. Few days later, I received another mail from Transtutors asking for my details to transfer $20 for the referral. I was pleasantly surprised because I wasn't expecting it. Now, I regularly participate in the program to earn money online. Thanks a ton! J

Date of experience: May 30, 2015
Georgia
1 review
0 helpful votes
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S@itty Company
May 18, 2015

Save your money and Beware of dealing with this company.

Date of experience: May 17, 2015
TransTutors T. — TransTutors Rep
over a year old

Hi Sha h. What went wrong? Please share your Order ID so that I can look into your case and get help asap.

New Jersey
3 reviews
6 helpful votes
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I am a process manager with a firm and have enrolled into devry's online MBA. There are times when work life takes precedence and I miss my online sessions at college. This makes it difficult while solving assignments and case studies. But thanks to the tutor at Transtutors, now I know where to go if I need help on a concept. Though nothing can substitute online sessions with classmates, this is the second best help I could get lay hands on.

Date of experience: March 3, 2015
GB
4 reviews
10 helpful votes
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Transtutors is like a library, personal tutor and a 11th hour friend in need all rolled into one! I have subscribed to them for the semester. $50 well spent must say.

Date of experience: February 26, 2015
New Jersey
4 reviews
10 helpful votes
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Wonderful Service
February 25, 2015

Transtutors, what a wonderful Q&A resource you guys have got. If you are a student and reading this, go check out their subscription service. You will find answers to thousands of Questions from your course and textbooks. Great help when you are stuck in arriving at a solution and need similar examples to find the right way ahead. At just $20 a month, this is must have for students.

Date of experience: February 25, 2015
Pennsylvania
1 review
0 helpful votes
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As said, they literally just copied and pasted same stuff for different questions. Low quality writing, useless information to fill up the space, basically are just the answers which will for sure be scored 0 or 1 in exams. I will try see if I can get a refund.

Date of experience: February 18, 2015
TransTutors T. — TransTutors Rep
over a year old

Hi Claire,

We are sorry for the inconvenience caused to you. Please share your Order ID in reply to this message so that we can help you further.

Due to major spam activity we insist you to please share your Order ID and if your case is genuine we will give you a refund as well as a discount coupon. Furthermore we will be keeping this complaint Ticket active for the next 96 hours, If no response is received Transtutors.com will treat this message as SPAM activity and will report Sitejabber to discard it.

Sincerely,
TransTutors Team

GB
3 reviews
14 helpful votes
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Hey Transtutors
December 5, 2014

Hey Transtutors,
Thanks for the quickest refund I have ever come across! I had by mistake submitted a wrong assignment and their tutor ended up spending a day to solve it. When I realized this, it was too late as tutor had already complete the work. Nevertheless I still made a request to see if they could cancel this and refund me. To my pleasant surprise, the customer service agent totally empathized with me and issued a refund.

Date of experience: December 5, 2014
New Jersey
4 reviews
13 helpful votes
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I have finally found a SOS helpline for my accounting assignments when no one else in my campus or friends is available. Was glad to see that tutors here respond to your queries with a quote in minutes.
Coming back Transtutors again if I get stuck in the 11th hour in my studies.

Date of experience: November 29, 2014
New Jersey
5 reviews
32 helpful votes
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I was searching through the web for help on this crazy engineering problem which seemed out of the world. Must say there are tons of site out there, but most offer documents, notes, flash notes. I don't understand why someone would want to study from someone else's notes. I love to study and make way ahead on my own. It's only when a nagging problem ends up taking hours that I seek external intervention. Transtutors is that perfect source of a rich collection of Q&A. You would need to search and navigate a while but chances are if you don't find the exact problem, you would find something similar.

Date of experience: November 26, 2014

From the business

TransTutors is has the largest online question bank. We specialize in providing homework assistance to individuals across the globe in every subject. We also provide a subscription to our question bank at a very nominal cost. Moreover, We motivate students to learn and explore things by providing incentives to students and professionals who answer question in our Database. We have also started an Internship program in universities based in US to promote learning and help students earn some money by using their knowledge.
We are involved in numerous Non-Profit Initiatives such as Helping Children in the War-torn ares of Kashmir and Arunachal Pradesh.


transtutors.com
Founded in 2006
Albany, New York