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TransTutors Reviews Summary
Transtutors exhibits a mixed reputation, with notable strengths in the quality of its tutors and the timely delivery of academic assistance, which many users find invaluable. Customers appreciate the expertise of the tutors and the platform's affordability. However, significant concerns arise regarding billing practices, including issues with subscription cancellations and refunds, as well as complaints about the quality of work delivered. Many users report poor customer service and a lack of responsiveness to grievances. Overall, while Transtutors is praised for its educational support, its customer service and billing processes require substantial improvement.
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Tutor provided poor quality paper and I had to asked my team member for assistance! Do not use Transtutor, they kept sending you emails asking to confirm the payment and kept saying they guarantee quality paper. That is a lie! And the worst part, they wont refund you the money even when tutor provided poor quality paper! Did revision 5 times and still didnt get the solution right. The last revision was ok! But submitted after my assignment due date! What is the point? They mention the quality check, its been 7 days! How many days do you need? Asking for money, they will send you emails everyday. Asking for refund, you wont hear from them until you are for status! Here's the order number! TTs*******_*******_4. These people are scammers!
I am associated with them from last 6 months. They have helped me with my every doubt. They are very particular about their quality and ensure high quality assignments everytime.
Horrible... they take huge amount of money from the students and pay few cents to the tutors... avoid it at all cost
Appreciate in depth knowledge and timely deliveries by tutors at transtutors.com
Definetly coming back.
This is a great service. I had an accounting assignment I needed help with and I loved the clarity of this. My assignment was delivered on time, which is really important.
Got a pretty good assignment solved by their experts. I had ordered an accounting assignment and got it before the deadline. It was impressive. They also made the small change I requested. Professional they are!
Below par qualified tutors and their English is rusty
Plagiarism is right up there and very slow at responding
They didn't get back to me for 4 days after the deadline
Some of their tutors quit them and are working independently. One of their emails is *******@gmail.com and calls herself Roshni and sometimes Arnold
I had a coding assignment done by transtutors.com for which I was struggling with. They sent me an assignment which was 100% plagiarized from a popular coding website, github.com. The actual document they sent me can be found here: https://github.com/LauJensen/sofiaba
I am demanding a refund for this obviously. I could never endorse a company that practices plagiarism.
This is the worst website I have ever seen. I have ordered a solution for my assessment. They gave me a quote of $80 also told me that solution will be ready in 48 hours. Solution was ready in 48 hours but solution was poorly written. They do not know what they are doing. I have asked them to fix it and give me a proper version of the solution and again same thing they just add some screenshots to the solution and gave it back to me. I ask a full refund because I am not satisfied with the service at all. After explaining what the task ask me to do they gave me another quote of $400. This means they did not even read the assessment paper in the first place. THEY ARE JUST USELESS SCAMS. DO NOT TRUST THEM.
Incase you dont believe me here is my order ID: PPa*******_*******_2
Save your money DO NOT TRUST THEM!
Pleasantly suprised to see quick and prompt response even at late night. Cheers to the stats tutor who went an extra mile to get the assignment done and walked me through evey concept and steps involved.
Thanks transtutors
They pissed me off... for the 11th time the essay was terrible! The grammar was terrible! The resources were more than the intext references! As resources they gave me like 10 resources and 3 in text references! Plus i asked for 7 or less references and they gave me 10! With grammar that was bad! The essay is worth 40% and i am still waiting for the 11th review on my essay and i have to upload it in few hours and still havnt got anything! They say the expert is not available!
Do not trust this site. I ordered an assignment through their site and when I received the solution it had nothing to do with the assignment requirements. I told them and they resend a second solution within few hours. This solution had nothing to do with the requirements either. So far they have sent about 5 different solutions that are not related to the assignment. I had to use a different site and was able to get the correct solution. Now I am requesting my money back but they won't refund it to me. Still want to send me more corrections to the assignments or give me discounts. I do not want any discount because I am not planning in using this site ever again. They are very unprofessional. All I need is a refund for the $100 I paid. I hope no one else falls on this scam.
I submitted a problem on Accounting and was glad to see a response from a tutor in 3 minutes. The turnaround time did take few hours more than prmoised but I was communicated throughout the assignment period. Thanks transtutors!
The legitimacy of this company is questionable. I am a professor at a University and they stole my name and assigned it to a photograph of another women. When I wrote in and complained they removed my name but assigned to photo to another name - Olivia Hewitt.
I have used transtutors on several occasions thrice in the last one month and it has been a smooth sailing always. Tutors here know their stuff and most importantly meet deadlines, which is sacrosanct for me.
Fantastic! I was nervous about using this service but OMG did this tutor came through. I can't speak for any of the others or this site on average as this is my first use. I was on a deadline with less than 12 hours before a major semester long project was due(which I barely started). This tutor managed to do the entire thing professionally, correctly, and with consideration to presentation. Now i'll likely get a B in my class rather than an F!
Do not believe any of the 5 star reviews created by bots. This site is fraudulent, left my assignment to the last minute, then told me it could not be completed. Stay away, don't trust them, then do your assignment yourself.
I submitted a Linux assignment, and was told it would be $120 to complete. It was a big project, and I needed some help. They came back one day before the deadline I set (3 days before the actual date) and said they could not complete it.
No big issue with that - but the issue was they would not give me my money back, and I have been fighting with them, and still fighting.
TTs*******_*******_1 -- just in case someone doesn't believe me, this
Is my OrderID
We had already refunded the amount in your PayPal account on 4th February 2014. I am sure you would have received it. I kindly request you please remove this negative comment and give us another opportunity to serve you. We are very sorry for the inconvenience caused. In lieu of the inconvenience caused, we are offering you a 10% discount. Just use TWT10. This is valid till 31st March. We would really appreciate if you can remove this negative comment.
Submitted an assignment transtutors got it done within 24 hrs, not only that by mistake i dint submitted one of my assignment question so had a chart with their supoort without any extra money they added it up. Impressive work transtutors
This company is a scam. They do the work but the with the worst quality possible. If you are looking for high school homeworks is ok but if you are using them for graduate level don't waste your money. They can't even write one page with proper English.
We are sorry for the inconvenience caused to you. Please share your Order ID in reply to this message so that we can help you further.
Due to major spam activity we insist you to please share your Order ID and if your case is genuine we will give you a refund as well as a discount coupon. Furthermore we will be keeping this complaint Ticket active for the next 96 hours, If no response is received Transtutors.com will treat this message as SPAM activity and will report Sitejabber to discard it.
Sincerely,
TransTutors Team
From the business
TransTutors is has the largest online question bank. We specialize in providing homework assistance to individuals across the globe in every subject. We also provide a subscription to our question bank at a very nominal cost. Moreover, We motivate students to learn and explore things by providing incentives to students and professionals who answer question in our Database. We have also started an Internship program in universities based in US to promote learning and help students earn some money by using their knowledge.
We are involved in numerous Non-Profit Initiatives such as Helping Children in the War-torn ares of Kashmir and Arunachal Pradesh.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ronald,
What is your order ID? Please share so that we could look into it.
Thanks,
CRM Team
Transtutors