Trailer Parts DepotReviews 1,085

The shipment arrived with in a week. These are an exact match to the Monarch tail lights that came with my King trailer that I had purchased back in 2000. Replacement was a simple job. The old were banged up and after recently damaging again (my bad), I decided to replace the whole units instead of just the broken lenses.

I had a damaged spindle on my boat trailer and the sleeve I bought saved me from replacing the entire spindle axle assembly and a lot of money it worked great used same grease seal number and went on easily with help from a piece of pvc pipe and sledgehammer and hope for many more years of use

Extremely rude, not helpful. Called in to check stock on a certain item. When they didn't have that item in stock I tried to find out about similar items they may have in stock that could work for my application. That's when it went bad, I guess it was going to take to much effort. He placed me on hold with out saying a word and never came back. When I called back to speak to the manger a Kim answered. I asked if she was the manger and she said "I guess, sure". I think she was just covering for her friend. No resolution.

I'm usually not a person to write a review but I wanted to state how impressed I was with the service from Trailer Parts Depot. I was having trouble locating the specific parts I needed for my snowmobile trailer and I found exactly what I needed here. I spoke with a person named Isaiah who got me the right parts the first time around. He was quick and knowledgeable. It was great to be able to speak with a live person. The parts shipped to my house in less than 24 hours as well. I would not use anyone else the next time I need parts. Highly recommended.

This company went above and beyond to help us get some parts that we had to have like yesterday. Emily, Michael and Isaiah were absolutely amazing. They worked wonders for us and have allowed us to make our customers happy. Because of their customer service they have gained all of our business that we are able to use them for. We can't thank them enough. If you are in need of help don't hesitate to call and speak with these three people. They go above and beyond and are truly amazing.

TALKING TO A PERSON WAS GREAT AND JIM WAS VERY HELPFUL. HE WENT THE EXTRA MILE I WILL BE ORDERING AGAIN. THANK YOU AGAIN

First time trying to buy there. I drove there with my old parts to be sure that I bought the right items. Two signs on the door: one said that they did not handle walk-ins because of covid. The other said when you come in you must wear a mask. I put my mask on and went in, since the door was open. At least 5 different workers saw me. Not one made eye contact nor spoke to me. Apparently, pre-orders are set outside the front door on the shelving, and I guess you are supposed to know that. No one had the courtesy to speak to me. I would have gladly ordered on line or by phone if I had known. And, I would certainly respect their requirement that walk-in orders would not be taken. There is a sign over what I assume used to be their customer service desk that says " If you have questions, find your own answers." I should have left when I read that.

Very helpful nice and fast ask him to ship asap he said he would do what he could to make me satisfied
Order # SO*******