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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
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Gucci mules
May 15, 2022

Very pleased with my purchase. Great job done explaining the condition of the shoes.

Date of experience: May 15, 2022
Florida
3 reviews
0 helpful votes
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I love shopping with tradesy and the shoes are great but the box lid was ripped. Kinda sad considering how much they cost.

Date of experience: May 15, 2022
Maryland
1 review
0 helpful votes
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Nice buy
May 15, 2022

The buying process was great! The purse is in great condition.

Date of experience: May 14, 2022
Colorado
1 review
0 helpful votes
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Shipped so quickly
May 15, 2022

Item exactly as described and shipped quickly! Thank you very much!

Date of experience: May 14, 2022
Illinois
1 review
0 helpful votes
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I love my Item!
May 15, 2022

I love shopping here. I have bought many things and I am very satisfied with all of my purchases.

Date of experience: May 14, 2022
Maryland
1 review
0 helpful votes
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5 star quality
May 15, 2022

My product arrived as described. Very happy with my order. Thanks Tradesy!

Date of experience: May 14, 2022
Ohio
1 review
0 helpful votes
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Tiffany ring
May 14, 2022

Good doing business. As described. Arrived on time. Thanks

Date of experience: May 14, 2022
Arizona
2 reviews
0 helpful votes
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Great as always!
May 14, 2022

Great purchase, fast shipping, exactly what I ordered!

Date of experience: May 14, 2022
California
1 review
0 helpful votes
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The Item arrived in a timely manner! I loved my new TB watch!

Date of experience: May 14, 2022
Georgia
1 review
0 helpful votes
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Super
May 14, 2022

Love it thank you for offer good quality a good price

Date of experience: May 14, 2022
New York
1 review
0 helpful votes
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Awesome shoes
May 14, 2022

Wonderful. Totally truthful about how beautiful they are

Date of experience: May 14, 2022
Florida
1 review
0 helpful votes
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Excellent
May 14, 2022

Received exactly what i ordered in a very timely fashion & is beautiful

Date of experience: May 14, 2022
California
2 reviews
0 helpful votes
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Great Quality Sppedy Delivery
May 14, 2022

Great products great quality fast delivery and looked like the picture

Date of experience: May 14, 2022
California
1 review
0 helpful votes
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Gucci
May 14, 2022

Top of the service this time. Seller and deliver. Thank you!

Date of experience: May 13, 2022
Virginia
1 review
0 helpful votes
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Excellent
May 14, 2022

Tradsey continues to be excellent to work with. Quick, efficient abs great value.

Date of experience: May 13, 2022
Kansas
1 review
0 helpful votes
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Women shoes
May 14, 2022

Very nice she'll like it, fast delivery, New condition

Date of experience: May 13, 2022
Pennsylvania
1 review
0 helpful votes
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Sent wrong size
June 12, 2022

I ordered a Medium and was send a small. It fits, but wanted it to be a bit oversized.

Date of experience: May 13, 2022
dev o. — Tradesy Rep
over a year old

Hi Paula,

We recently reviewed your feedback and wanted to follow up with you.

I am so sorry that your purchase was not as expected from the listing! We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

Virginia
1 review
0 helpful votes
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Poorly packaged Product...
June 12, 2022
Updated review

Expensive item looked like it was thrown into a box and not even taped up properly...

Date of experience: May 13, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We are so sorry to hear the seller packaged your item with less care than expected! We know this can be disappointing. We do our best to support buyers in their shopping endeavors by offering the ability to request should the item have come damaged due to the packaging. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.


Quick and easy...
May 10, 2022
Previous review

Quick and easy...

Date of experience: May 10, 2022
Michigan
1 review
0 helpful votes
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Gucci
May 13, 2022

Prompt in delivery, wasn't expecting until 5/14-17 and received them on the 13th. They came just as described, very pleased.

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
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Very Pleased
May 13, 2022

The dress is beautiful and high quality. Shipping was fast.

Date of experience: May 13, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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