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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Fast shipping. Great packaging! Could not have been happier.

Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
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Love the bag!
June 9, 2022

The bag looks exactly as it does in the photos. Quick shipping too!

Date of experience: June 9, 2022
Florida
1 review
0 helpful votes
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Purchase arrived quickly and as described! Beautiful and great price!

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
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Easy, Fast Transaction
June 9, 2022

Found what I was looking for. My item came wrapped and exactly like the picture.
Happy customer, would recommend.

Date of experience: June 9, 2022
Nevada
1 review
0 helpful votes
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Movado
June 9, 2022

This site is quick and easy to use good site for good reasonable products

Date of experience: June 9, 2022
Arizona
2 reviews
0 helpful votes
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Customer satisfaction
June 9, 2022

Awesome experience. First time buying from Tradesy. Very happy with my purchase.

Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
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Delivered as promised
June 9, 2022

Item shipped quickly, was packaged well and arrived in promised condition.

Date of experience: June 9, 2022
Kentucky
1 review
0 helpful votes
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Always wanted a Louis Vuitton
June 9, 2022

It's everything I thought It would be and more. So happy I found Tradesy.

Date of experience: June 9, 2022
Tennessee
1 review
0 helpful votes
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Love love love!
June 9, 2022

Great seller- easy transaction! Love my new jeans!

Date of experience: June 9, 2022
Georgia
1 review
0 helpful votes
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Wonderful
June 9, 2022

Wonderful and bag was just what was in photos get communication and arrived on time

Date of experience: June 9, 2022
Ohio
1 review
0 helpful votes
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LV taiga
June 9, 2022

Bag received in great condition as described. Plenty of room.

Date of experience: June 9, 2022
Kansas
1 review
0 helpful votes
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Great service and quality
June 9, 2022

Super easy process - from browsing to purchase to delivery.

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
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Delivery was fast!
June 9, 2022

My item came in a nicely packaged box. The seller was so sweet and included a card. Item is in great quality.

Date of experience: June 9, 2022
Alabama
1 review
0 helpful votes
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A bit disappointed.
July 9, 2022

It is just new to me and a bit hard for older person.
But I hope I like the belt!

Date of experience: June 9, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We recently reviewed your feedback and wanted to follow up with you.

We are excited for you to receive your new purchase! Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Louisiana
1 review
0 helpful votes
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Plenty of Authentic products
June 9, 2022
Updated review

You have to research the site for the Right price for the item you would like to purchase. Also contacting the seller is helpful if the description isn't very clear. Most are willing to help to ensure you have a better understanding of the item.

Date of experience: June 9, 2022

Swift Response and Action
May 28, 2022
Previous review

Great Communication with the seller! I also was quite pleased with my purchase.

Date of experience: May 27, 2022

Quick response!
September 26, 2021
Previous review

Quick response!

Date of experience: September 25, 2021

Easy and convenient!
September 16, 2021
Previous review

Easy and convenient! Love the 10% off!

Date of experience: September 15, 2021

Since Covid19 it's difficult to locate in stores, but...
February 14, 2021
Previous review

Since Covid19 it's difficult to locate in stores, but I located it on here.

Date of experience: February 14, 2021
Israel
1 review
0 helpful votes
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Great!
June 9, 2022

Very easy to navigate and place an order. A lot of new items in great shape. I wish you would ship worldwide... The order arrived fast, and through the process, I was informed of the status of my order.

Date of experience: June 9, 2022
Michigan
1 review
0 helpful votes
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I will not do business with this site again the pic appears to be a big purse and what I received was a coin purse

Date of experience: June 8, 2022
dev o. — Tradesy Rep
over a year old

Hi Jay,

We recently reviewed your feedback and wanted to follow up with you.

We are so sorry that the item you received was smaller than expected! We know how upsetting and inconvenient this can be which is why we here at Tradesy are a peer-to-peer marketplace that does offer returns. Please know that we set the bar high for our sellers in regards to creating accurate, detailed listings for their items. We do proactively sift through our listings to make sure safe, authentic items are being sold on our site. For more information on our Misrepresentation Claims and Return Policy please click here, https://www.tradesy.com/returns/.

Should you need any assistance or further explanation as to how this process works/any updates on your return please give us a call at (844) 988-7233. Our phones are open Monday-Friday from 7 am to 3 pm PDT, and one of our Member Care representatives would be more than happy to provide you with more insight/next steps as to how you will be refunded for all the trouble.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
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Fantastic
June 9, 2022

The seller mailed the bag immediately. It was here in a matter of days. The bag is perfect. Love, love.

Date of experience: June 8, 2022
Maryland
1 review
0 helpful votes
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Seamless
June 9, 2022

My shopping experience was carefree and my purchase exceeded my expectations.

Date of experience: June 8, 2022
North Carolina
1 review
0 helpful votes
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Perfect!
June 9, 2022

Love, thank you! Exactly as described. Quick shipping too.

Date of experience: June 8, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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