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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow YAIRIN E.
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They were not the correct ones, the ones I selected were the darkest ones with white legs and they sent me the wrong ones. What procedure would I have to do to return them and send the correct ones?

Date of experience: June 17, 2022
dev o. Tradesy Rep
over a year old

Hi Yarin,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

I am so sorry that your purchase was not as expected from the listing! We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

Ohio
1 review
0 helpful votes
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Exactly as Described
June 17, 2022

Very nice frame; looks new! Would buy from again. I'll be back for more!

Date of experience: June 17, 2022
Florida
1 review
0 helpful votes
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Excellent!
June 17, 2022

Great! Everything went very smoothly. I'm extremely happy with the whole process:-)

Date of experience: June 17, 2022
Missouri
1 review
0 helpful votes
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Hermès
June 17, 2022

Love the scarf. Wrote to Tradesy to ask if box was included and never got reply. No box shown so I assumed no but wanted to know before I shopped for one. Scarf did not come in Hermès box.

Date of experience: June 17, 2022
Texas
1 review
0 helpful votes
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Size
July 17, 2022

I love them and they are so beautiful, but they're a little small.

Date of experience: June 17, 2022
dev o. Tradesy Rep
over a year old

Hi Alix,

I hope all is well!

I wanted to follow up on the feedback you left regarding your recent purchase! I understand the shoes you received were a little bit small, and wanted to let you know that you can request a return for this item within 4 days of receiving it! You can initiate the return from the Purchases page of your account, but If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our friendly specialists would be happy to help further.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Colorado
1 review
0 helpful votes
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Great experience, my first with Tradesy I believe. The French-inspired sweater is wonderful! I am a true Francophile, meaning I love everything French, so I will wear this proudly and with plenty of joie de vivre! Thank you so much!

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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Very easy to access and complete purchase very pleased with seller.

Date of experience: June 16, 2022
Massachusetts
1 review
0 helpful votes
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Great buy
June 17, 2022

Purchased LV bag ans very happy with it. It arrived on time as promised along with quality!

Date of experience: June 16, 2022
Massachusetts
1 review
0 helpful votes
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It is in almost perfect condition. I love it more than when I purchased it.

Date of experience: June 16, 2022
Texas
1 review
0 helpful votes
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Suit needed fast
June 17, 2022

Seller went out of their way to make sure that I received this suit in time for a trip I needed it for.
I very much appreciate it.

Date of experience: June 16, 2022
Arizona
1 review
0 helpful votes
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Excellent transaction
June 17, 2022

Beautiful wallet, and excellent transaction. Great seller

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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Perfection
June 17, 2022

Tradesy always has the best, fun things. The only place to get your lux items at a savings!

Date of experience: June 16, 2022
Florida
1 review
0 helpful votes
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Yoga pants
June 17, 2022

These arrived and they are in excellent condition. I did not think they would be quite as small as they are. Even though listed small I thought they were more of a medium. They are attractive though.

Date of experience: June 16, 2022
Texas
1 review
0 helpful votes
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LV monogram
June 17, 2022

It was fast and easy to order and at a great price. I will definitely be ordering more products from here.

Date of experience: June 16, 2022
Texas
1 review
0 helpful votes
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Fendi Sunglasses
June 16, 2022

I just received them today took forever to receive them but I love them.

Date of experience: June 16, 2022
Virginia
1 review
0 helpful votes
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Tradesy is reliable
June 16, 2022

Many purchase have been made by me on the Tradesy web site. Any issues (there were only three purchases where there were) were resolved quickly and to my satisfaction

Date of experience: June 16, 2022
Texas
2 reviews
1 helpful vote
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Happy Happy Camper!
June 16, 2022

These shoes were just as described! They arrived quickly and are just gorgeous! I am more than pleased and will shop Tradesy again! The shipping speed was wonderful, the packaging was safe and the amount of communication Tradesy offers is comforting! Thank you!

Date of experience: June 16, 2022
Florida
1 review
0 helpful votes
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Great but late
June 16, 2022

Placed order June 4. Latest delivery date was June 13. Quite a span, Arrived June 15.
Love these shoes. No longer carried by Dillards or any other source. VERY thankful I found them again on this site!

Date of experience: June 16, 2022
Ohio
1 review
0 helpful votes
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Fantastic!
June 16, 2022

I am absolutely in love, thank you so much for quality service!

Date of experience: June 16, 2022
New York
1 review
0 helpful votes
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Look very good
June 16, 2022

Buy Tradesy cheaper and delivery faster, they have a lots stuff all kind brand

Date of experience: June 16, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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