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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Coach Bag delivered safely
June 19, 2022

The Coach handbag is in excellent shape. I absolutely love it!

Date of experience: June 18, 2022
Idaho
1 review
0 helpful votes
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Selena Gomez wallet
June 19, 2022

Love the wallet, it is beautiful. Fast shipping, Would buy from seller again AAAAA +++++
Thanks
Charlene

Date of experience: June 18, 2022
Florida
1 review
0 helpful votes
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Packaging
June 19, 2022

Love love my purse but the packaging cold of been placed in a box jfyi but over all excellent Customer service excellent time of shipping

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Amazed
June 18, 2022

Love how easy it was to shop and how fast the bag got here and communication was amazing!

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Marc Jacobs
June 18, 2022

………………………………………………………………………………………………………………………………….

Date of experience: June 18, 2022
Texas
1 review
0 helpful votes
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Exactly as described & pictured
June 18, 2022

The wallet has a few scuffs & shows minor wear from being handled. Which was clearly stated and pictured in the listing. I'm very happy with my purchase

Date of experience: June 18, 2022
Maryland
1 review
0 helpful votes
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It's ok
July 18, 2022

The bag I received was very nice on the outside. On the inside different story.

Date of experience: June 18, 2022
dev o. Tradesy Rep
over a year old

Hi Gina,

We recently reviewed your feedback and wanted to follow up with you.

Oh no! We're so sorry the bag came in a different condition than described. We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

California
1 review
0 helpful votes
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Success
June 18, 2022

Love the sweater! Good quality, great price, fast delivery!
Thanking you!

Date of experience: June 18, 2022
Georgia
1 review
0 helpful votes
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Nice and Authentic pair of Gucci sunglasses
June 18, 2022
Updated review

My Order and delivery was seamless. Would order from seller again in the future.

Date of experience: June 17, 2022

Awesome deals
June 23, 2021
Previous review

Awesome deals

Date of experience: June 23, 2021
Arizona
1 review
0 helpful votes
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Amazing
June 18, 2022

Fast shipping! I love it. Fast shipping! I love it. Fast shipping! I love it. Fast shipping! I love it.

Date of experience: June 17, 2022
Florida
2 reviews
0 helpful votes
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AHMAZING!
June 18, 2022

Awesome experience with the seller! Excellent communication. Fast shipping.

Date of experience: June 17, 2022
North Carolina
1 review
0 helpful votes
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Fast shipping!
June 18, 2022

Product seems to be as described! Shipped fast! Will use Trades again!

Date of experience: June 17, 2022
Wisconsin
1 review
0 helpful votes
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Gold watch
July 17, 2022

Nice watch overall but Disappointed, the watch band is too wide it's definitely too big for the watch it doesn't fit properly in between the prongs already showing where didn't Expect to have to buy a new band when this one came with a new leather band!

Date of experience: June 17, 2022
dev o. Tradesy Rep
over a year old

Hi David,

We recently reviewed your feedback and wanted to follow up with you.

Oh no! We're so sorry the bag came in a different condition than described. We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

Washington
1 review
0 helpful votes
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This was my very first Tradesy experience. I found it to be delightful. The images and product descriptions seemed spot-on, and you have to look around for the best deal, however no sweat from me, I look around and shop for the best deals anyway. I loved the experience, and I will be back.

Date of experience: June 17, 2022
District of Columbia
2 reviews
0 helpful votes
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LV Bag
June 17, 2022

It's smaller than it looked in the picture ans I anticipated.

Date of experience: June 17, 2022
Georgia
1 review
0 helpful votes
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Kim is a great seller
June 17, 2022

I had excellent communication all through the process and the boots are gorgeous!

Date of experience: June 17, 2022
Illinois
1 review
0 helpful votes
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Genuine product!
July 17, 2022

Fair price, decent for a pre-loved purchased, genuine product and quick priority shipping.

Date of experience: June 17, 2022
dev o. Tradesy Rep
over a year old

Hi Kendall,

We recently reviewed your feedback and wanted to follow up with you.

We're so happy you've enjoyed your experience with us so far! If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

Texas
1 review
0 helpful votes
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Not as expected
July 17, 2022

The bag is so old and dirty. This does not look like the pictures posted. I want a refund.

Date of experience: June 17, 2022
dev o. Tradesy Rep
over a year old

Hi Daniel,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

I am so sorry that your purchase was not as expected from the listing! We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

Virginia
2 reviews
0 helpful votes
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Great purchase
June 17, 2022

Item was exactly as described. Fast shipment also.

Date of experience: June 17, 2022
Colorado
1 review
0 helpful votes
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Very quick and easy process. Very satisfied with my purchase. Will be purchasing through site again.

Date of experience: June 17, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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