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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
1 helpful vote
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Fantastic
May 26, 2017

I am recommending you to my friends and have found a nice place to shop. I wish you can have a good deal with Rolex for female by the way I return one of shoes red by louboutin am I getting a store credit

Date of experience: May 25, 2017
California
1 review
2 helpful votes
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This was so much fun! I actually found a site that has a GREAT reputation, guarantees authenticity of merchandise and has REALLY good prices! Contacted many sellers and they were quick to respond and very informative about their products. ALL were exceptional nice!
I will shop Tradesy again and again!

Date of experience: May 23, 2017
Illinois
2 reviews
0 helpful votes
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Seller BR was AMAZING and has set the bare VERY HIGH for any other sellers who's closet I may wander into.

Date of experience: May 23, 2017
Colorado
1 review
7 helpful votes
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I purchased Tory Burch flats on their website and they came to me broken. The seller had glued on the logo and it fell off within 10 minutes of me opening the box. The returns department would not refund me for the shoes and suggested I resell them on the site to recoup my investment--- so someone else can get screwed over! These people are scam artists and do not care about the service level you receive. Buyer beware!

Date of experience: May 23, 2017
Louisiana
1 review
2 helpful votes
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Pretty Satisfied
May 23, 2017

I have made about 8 purchases from Tradesy. At first I didn't know if the items were Authentic or not. I have brought 3 LV purses & 2 LV wallets into the store for repair & found out that they were indeed Authentic. Most of my items were true to form. I was told if an item had any issues upon purchasing, & the sellers would send an extra photo of the damage if I requested one. The only issue I have is some sellers say the a price is negotiable, however, when u ask about that, they never respond.

Date of experience: May 22, 2017
Connecticut
1 review
15 helpful votes
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Spent $400 on a Louis Vuitton bag and when I received it I looked closely and some things were off - the pictures of the items on the site were different than what I received. I went the closest LV store in my area and they said the bag was a FAKE. I notified Tradesy and they said I have 4 days from the day I received the bag to send it in to their authentication department. So much for "Zero Tolerance" for sellers selling fake items! I informed them that LV deemed the bag a fake and I have documentation to prove it. They responded that I have only 4 days! Seriously?!? I am now SOL and the joke is on me. NEVER AGAIN! They are proponents of their sellers selling fake or real, as long as Tradesy gets their $$$$!

Date of experience: May 22, 2017
California
3 reviews
0 helpful votes
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I purchased the bag and when I receive it it was in great condition very surprised and happy. I will definitely purchase again from Tradesy.

Date of experience: May 21, 2017
Florida
1 review
0 helpful votes
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Beautiful
May 21, 2017

Easy to order.it is just a great experience to order this product. I will not hesitate to order something else in the future. Thanks

Date of experience: May 20, 2017
California
1 review
0 helpful votes
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Love the bag
May 20, 2017

The bag is perfect. Just as described. I love it. Super fast shipping. Just in time for the weekend! Thank you.

Date of experience: May 20, 2017
Florida
1 review
7 helpful votes
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Bought Tory Burch shoes for my wife for $235. I received them and didn't look in the box. Gave it to my wife a week later and she noticed one to be about 4 shades darker than the other. Looks fake. I escalated to tradesy and they refuse the return and suggest that I resell the on tradesy to recoop some of my loss. This suggestion just shows you the integrity issues. I have values apparently this company does not. Stay away. Look at all the poor reviews. Don't buy from tradesy.

Date of experience: May 20, 2017
North Carolina
3 reviews
2 helpful votes
Follow Patrizia L.
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This is my first purchase. I bought an authentic Louis Vuitton shoulder bag. I hope the reported condition is accurate. I love that I can return it for a Tradesy credit. That helped me to buy on the Tradesy web site. I also appreciate that it only takes a few days to arrive. I hope that this is only the beginning of many satisfying transactions!

Date of experience: May 19, 2017
New York
1 review
5 helpful votes
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Scammers!
May 19, 2017

They must have idiots working at Tradesy. Every reply I got from them sounded like a robot responded. I purchased an item from them and returned it. I want to close my account and they refusing to return my money back and insist I use the site credit. I don't want your stupid site credit bc I would like to close my account. They refuse to hear me out, but when they respond it's all the same... insisting on site credits. I hired a lawyer and spoke with proper authorities. I gave all negative reviews to FTC, BBB etc. Karma is a biatch so hopefully they lose their business bc they scam people. People beware! I heard from. Othef patrons that some of their items are fake and they never heard from Tradesy again.

Date of experience: May 19, 2017
New Jersey
1 review
0 helpful votes
Follow Margeaux A.
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Excellent website
May 18, 2017

Thank you for speedy reply, everything were up to par with any high end sites. Looking forward to do business with you again.

Date of experience: May 17, 2017
Florida
1 review
0 helpful votes
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When I started shopping at Tredasy, I did not know what I was getting for my money. I was afraid shopping on line because I heard so many stories. I've decided to take a chance with Tradesy. I ordered one item to make sure I like what they are selling. I was very satisfied. Good quality. Since then I became a Tradesy customer. The staff is very professional when I need help.

Date of experience: May 16, 2017
South Carolina
1 review
0 helpful votes
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Fun
May 17, 2017

Fun to shop high ends clothes for less. It would be better and less time consuming if you were returned to your original spot after you looked at a certain bag.

Date of experience: May 16, 2017
California
1 review
0 helpful votes
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Great site!
May 16, 2017

Great items, good prices, awesome markdowns. User-friendly, great tracking on your favorites as well as history keeping of your items purchased from their site. Also good history on prior sales of same/like items. Four day return window unless marked 'final' sale. Prices include free shipping & returns w/o minimum purchase amt. Site guarantees authenticity of items. Overall great site!

Date of experience: May 15, 2017
Thailand
1 review
0 helpful votes
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This website make me trust & comfortable for shopping.
I bought from this website several time.
Everyone will enjoy for shopping.

Date of experience: May 15, 2017
New Jersey
4 reviews
0 helpful votes
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I have been continually pleased with my Tradesy purchases. They are as advertised, well priced and delivered quickly.

Date of experience: May 14, 2017
California
1 review
9 helpful votes
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I'm one of their best sellers and sold 110 items so far worth 35k, after all that had 2 cases of returns and tradesy just returns the item to the seller in a very funny and arrogant way. Their return team is horrible. They will find a minor reason not to keep the item but return it to the seller. It says free returns, buyer can return it if it's not represented correctly sellers would get paid if it was listed accurately! Not true! Even if your listing is super accurate they find reasons not to keep it in their wh but to return it to you.

Date of experience: May 13, 2017
Pennsylvania
2 reviews
7 helpful votes
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Terrible return policy, credit only. Misrepresented items. Pictures are enhanced and do not show true damage of items. Never buying from again.

Date of experience: May 12, 2017

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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