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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

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25,419 reviews

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Washington
1 review
0 helpful votes
Follow Maria W.
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Very happy with all the stuff I bought, every time I wear them people ask me what I bought them from, very good quality and comes really fast, very happy with all the stuff I got I will continue shopping on this website.

Date of experience: June 21, 2017
Texas
2 reviews
3 helpful votes
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I love them so simple to shop and if you don't like something or it does not fit you can usually send it back for store credit. Customer Seevice is amazing as well!

Date of experience: June 21, 2017
Texas
5 reviews
18 helpful votes
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Use Tradesy search, then type MENS, you'll notice 38,986 results for MENS on a site that clearly states under "What items are restricted on Tradesy?" - Men's.

I contacted Tradesy to ask about selling on Tradesy as a male with fashion inventory for Men only.

I asked: Has your selling policy changed since then so that I can consider joining today?

Their reply: At this time, our marketplace primarily offers womens fashion and wedding items.

I (previously) had waited and waited 1-2 years with Poshmark for the same until they contacted me to inform that MENS clothing is now being accepted on Poshmark.

In a country where fashion is in demand, why should ANYONE have to WAIT on Tradesy to start selling Menswear?

They earn 2 stars from me for this.

Date of experience: June 20, 2017
Illinois
3 reviews
0 helpful votes
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I kind of accidently found Tradesy on my computer and really appreciate their goods and hope they send me the purses.

Date of experience: June 19, 2017
Washington
1 review
1 helpful vote
Follow Jodi W.
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Loving this site Tradesy! Beautiful high end offerings at unbelievable prices! So far saved $60 in promos on top of huge discounts. Sellers are very quick to ship and orders are updated to let you know when to expect delivery. Was wary at first, since this was a "new" site to me, but I'm very pleased with everything!

Date of experience: June 17, 2017
New York
1 review
3 helpful votes
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TRUST TRADESY
June 18, 2017

I believe Tradesy is better than ever now, as I can have my item authenticated when in doubt! The service is quick, friendly, and keeps me up to date on every step of the process.

Date of experience: June 17, 2017
Australia
1 review
1 helpful vote
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Great service
June 18, 2017

I was nervous using tradesey as it was my first time and live in Australia. If I had read some of the reviews on this site I would have been very scared indeed. But I ordered a red Herve Leger dress for a good price and it arrived in great condition in a couple of weeks. I love that tradesey is dedicated to not selling fakes & if the item is fake it can be returned for a full discount, though thankfully I haven't experienced what would be that hassle. Though I didn't get email notifications like you do with eBay. I could log on to my account & track my parcel which gave me peice of mind. I love tradesey.

Date of experience: June 16, 2017
Minnesota
1 review
1 helpful vote
Follow Vinessa S.
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Ive saved almost 10 grand on 15 items. From shoes, sunglasses and purses its all legit, real, authentic items that people no longer want or need. I come here for everything. Let the idiots buy it full price and sell it to you for a deal. Not everything is used and you will find items that are sold out at amazing prices

Date of experience: June 15, 2017
Nevada
1 review
0 helpful votes
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Easy Shopping
June 16, 2017

Didn't have to do much on checkout. The only thing I'd change is the search. Sometimes when you search for something it doesn't find all what you're looking for.

Date of experience: June 14, 2017
Texas
1 review
0 helpful votes
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Totally Awesome
June 14, 2017

I am a newbie to the site and just made my very first purchase. The transaction was a pleasant one. I can't believe I didn't know about this place. I most definitely will be a repeat customer.

Date of experience: June 13, 2017
Michigan
2 reviews
0 helpful votes
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Highly recommended
June 14, 2017

I have purchased several items from Tradesy and I am satisfied each and every time. The merchandise is beautiful and looks just like it does on the site. I always recommend this site... love, love, love!

Date of experience: June 13, 2017
New York
1 review
7 helpful votes
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Sellers BEWARE! I recently noticed that my earnings from several recent sales were not adding up. I did some research in the transaction history and recent pending sales to confirm dates and amounts owed, only to find SEVERAL discrepancies! I called their "customer service" number *******966 and waited on hold for more than 15 minutes before my turn was reached. The representative proceeded to tell me that a couple of my recent sales (of which I had screen shots as proof) on the app screen right in front of me, did not show on their end and pretty much called me a liar until I sent them about 10 screen shots proving the discrepancies and was placed on several very long holds and eventually hung up on! The first time I was hung up on, they called me back, the second time however, they refused to continue to respond to my emailed proof (of which I know for a fact that they were receiving in real time, as the rep confirmed while I was sending them, on the phone). Then! In the meantime, I had other earnings released to me that were incorrect amounts! I will not give up until this is resolved! Beware sellers! Double and triple check your transaction history against the dates and earning amounts in your sales history! They are stealing money!

Date of experience: June 13, 2017
New York
1 review
6 helpful votes
Follow CANDY G.
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I made a sale of Christian Louboutins and never received my money. Every time i would call the number i would be told it is a "processing error" and i will receive my money on one date and then when the day comes it is not there. Every time i call back i would get the same thing. One time i called and spoke with a representative name Liz and asked to speak with her supervisor because she was rude and not helpful and the representative stated she was the supervisor. I then asked to speak to who ever supervises her and she said there was no one that supervises her. Really?! This company is a joke!

Date of experience: June 13, 2017
Florida
1 review
0 helpful votes
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Love this site
June 13, 2017

This site is great for selling stuff I dont wear anymore and finding things I want to wear. Love Love Love

Date of experience: June 12, 2017
California
1 review
0 helpful votes
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I never new about Tradesy website I wanted to buy Louis Vuitton and I was so happy
I spent over a hour each time and ending up buying. Can't go wrong on the price and is
What I expected.

Date of experience: June 12, 2017
Virginia
1 review
0 helpful votes
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I purchased the most gorgeous Stuart Weitzman's every. The looked brand new and I paid about 1/2 the price I would have had I paid for them in a store. Great shoes, accurate depictions, and my seller got them to me in just a couple of days. I highly recommend this website!

Date of experience: June 12, 2017
Indiana
1 review
0 helpful votes
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I always manage to find exactly what I need on this site! So easy to navigate too! This is my second purchase with my first being my wedding dress, and I am satisfied all the way :D

Date of experience: June 11, 2017
New York
5 reviews
30 helpful votes
Follow RippedOff S.
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Tradesy got all this investor money claiming it was a site for women in the USA to have a place to resell their clothes they outgrew and things from around the house. As soon as they got investor money, they allowed international sales and sellers and bought out other companies with investor money to fill up the site with mass produced items from huge sellers and threw the "average housewife" type seller under the boss. The whole mission of the platform changed. Then they DOUBLED the amount they charged for commission and forced sellers to raise prices. Buyers who buy on Tradesy are idiots because everything is now way overpriced. Then they figured out that all the returns they took to resale was becoming their own inventory they couldn't unload fast enough. So now they basically told sellers nothing under $50 that will compete with us getting rid of our own rejects - by increasing the commission again to $7.50 under $50 - so normal pants, shirts etc sellers had under $20 were basically now about 50% commission. If that isn't bad enough, now Tradesy decides they can't be bothered at all with the 99% of shoppers who can't afford $4000 bags and $1000 shoes - they want to discourage anybody selling anything under $50 so they made everything under $50 FINAL SALE. Once the current inventory is gone - there won't be anything fresh. Finally Tradesy is not upholding its seller agreement by taking returns of expensive items but is now finding all sorts of reasons not to let the seller keep their money claiming not as described. If something is gently used then you shouldn't have to describe every little flaw - gently used means there's going to be flaws. Even in flawless items Tradesy says undescribed flaw and sends back to the seller now -but the seller is getting a perfect item back and Tradesy isn't reselling it anymore which was their whole platform and seller agreement. Look at all the complaints now on purse forum. Com. Getting worse then Ebay. Plus they let some people sell items that they remove from other people - they don't even know half the time what their own policy allows to be sold and the youngster you talk to in customer service and security keep giving different answers. I hope the investors can pull their money out because this website took a very, very bad turn over the past few months and whoever is making decisions needs to be sent packing.

Date of experience: June 11, 2017
Ohio
1 review
0 helpful votes
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Lots to choose from, good prices. I hope it does fit and looks as good as it did in the photo. I plan to use the site again in the future.

Date of experience: June 10, 2017
Texas
3 reviews
2 helpful votes
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So far so good, haven't had any problems buying from Tradesy, great experience, i will purchase again.
Brenda

Date of experience: June 7, 2017

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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