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Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.
This summary is generated by AI, based on text from customer reviews
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Very happy with all the stuff I bought, every time I wear them people ask me what I bought them from, very good quality and comes really fast, very happy with all the stuff I got I will continue shopping on this website.
I love them so simple to shop and if you don't like something or it does not fit you can usually send it back for store credit. Customer Seevice is amazing as well!
Use Tradesy search, then type MENS, you'll notice 38,986 results for MENS on a site that clearly states under "What items are restricted on Tradesy?" - Men's.
I contacted Tradesy to ask about selling on Tradesy as a male with fashion inventory for Men only.
I asked: Has your selling policy changed since then so that I can consider joining today?
Their reply: At this time, our marketplace primarily offers womens fashion and wedding items.
I (previously) had waited and waited 1-2 years with Poshmark for the same until they contacted me to inform that MENS clothing is now being accepted on Poshmark.
In a country where fashion is in demand, why should ANYONE have to WAIT on Tradesy to start selling Menswear?
They earn 2 stars from me for this.
I kind of accidently found Tradesy on my computer and really appreciate their goods and hope they send me the purses.
Loving this site Tradesy! Beautiful high end offerings at unbelievable prices! So far saved $60 in promos on top of huge discounts. Sellers are very quick to ship and orders are updated to let you know when to expect delivery. Was wary at first, since this was a "new" site to me, but I'm very pleased with everything!
I believe Tradesy is better than ever now, as I can have my item authenticated when in doubt! The service is quick, friendly, and keeps me up to date on every step of the process.
I was nervous using tradesey as it was my first time and live in Australia. If I had read some of the reviews on this site I would have been very scared indeed. But I ordered a red Herve Leger dress for a good price and it arrived in great condition in a couple of weeks. I love that tradesey is dedicated to not selling fakes & if the item is fake it can be returned for a full discount, though thankfully I haven't experienced what would be that hassle. Though I didn't get email notifications like you do with eBay. I could log on to my account & track my parcel which gave me peice of mind. I love tradesey.
Ive saved almost 10 grand on 15 items. From shoes, sunglasses and purses its all legit, real, authentic items that people no longer want or need. I come here for everything. Let the idiots buy it full price and sell it to you for a deal. Not everything is used and you will find items that are sold out at amazing prices
Didn't have to do much on checkout. The only thing I'd change is the search. Sometimes when you search for something it doesn't find all what you're looking for.
I am a newbie to the site and just made my very first purchase. The transaction was a pleasant one. I can't believe I didn't know about this place. I most definitely will be a repeat customer.
I have purchased several items from Tradesy and I am satisfied each and every time. The merchandise is beautiful and looks just like it does on the site. I always recommend this site... love, love, love!
Sellers BEWARE! I recently noticed that my earnings from several recent sales were not adding up. I did some research in the transaction history and recent pending sales to confirm dates and amounts owed, only to find SEVERAL discrepancies! I called their "customer service" number *******966 and waited on hold for more than 15 minutes before my turn was reached. The representative proceeded to tell me that a couple of my recent sales (of which I had screen shots as proof) on the app screen right in front of me, did not show on their end and pretty much called me a liar until I sent them about 10 screen shots proving the discrepancies and was placed on several very long holds and eventually hung up on! The first time I was hung up on, they called me back, the second time however, they refused to continue to respond to my emailed proof (of which I know for a fact that they were receiving in real time, as the rep confirmed while I was sending them, on the phone). Then! In the meantime, I had other earnings released to me that were incorrect amounts! I will not give up until this is resolved! Beware sellers! Double and triple check your transaction history against the dates and earning amounts in your sales history! They are stealing money!
I made a sale of Christian Louboutins and never received my money. Every time i would call the number i would be told it is a "processing error" and i will receive my money on one date and then when the day comes it is not there. Every time i call back i would get the same thing. One time i called and spoke with a representative name Liz and asked to speak with her supervisor because she was rude and not helpful and the representative stated she was the supervisor. I then asked to speak to who ever supervises her and she said there was no one that supervises her. Really?! This company is a joke!
This site is great for selling stuff I dont wear anymore and finding things I want to wear. Love Love Love
I never new about Tradesy website I wanted to buy Louis Vuitton and I was so happy
I spent over a hour each time and ending up buying. Can't go wrong on the price and is
What I expected.
I purchased the most gorgeous Stuart Weitzman's every. The looked brand new and I paid about 1/2 the price I would have had I paid for them in a store. Great shoes, accurate depictions, and my seller got them to me in just a couple of days. I highly recommend this website!
I always manage to find exactly what I need on this site! So easy to navigate too! This is my second purchase with my first being my wedding dress, and I am satisfied all the way :D
Tradesy got all this investor money claiming it was a site for women in the USA to have a place to resell their clothes they outgrew and things from around the house. As soon as they got investor money, they allowed international sales and sellers and bought out other companies with investor money to fill up the site with mass produced items from huge sellers and threw the "average housewife" type seller under the boss. The whole mission of the platform changed. Then they DOUBLED the amount they charged for commission and forced sellers to raise prices. Buyers who buy on Tradesy are idiots because everything is now way overpriced. Then they figured out that all the returns they took to resale was becoming their own inventory they couldn't unload fast enough. So now they basically told sellers nothing under $50 that will compete with us getting rid of our own rejects - by increasing the commission again to $7.50 under $50 - so normal pants, shirts etc sellers had under $20 were basically now about 50% commission. If that isn't bad enough, now Tradesy decides they can't be bothered at all with the 99% of shoppers who can't afford $4000 bags and $1000 shoes - they want to discourage anybody selling anything under $50 so they made everything under $50 FINAL SALE. Once the current inventory is gone - there won't be anything fresh. Finally Tradesy is not upholding its seller agreement by taking returns of expensive items but is now finding all sorts of reasons not to let the seller keep their money claiming not as described. If something is gently used then you shouldn't have to describe every little flaw - gently used means there's going to be flaws. Even in flawless items Tradesy says undescribed flaw and sends back to the seller now -but the seller is getting a perfect item back and Tradesy isn't reselling it anymore which was their whole platform and seller agreement. Look at all the complaints now on purse forum. Com. Getting worse then Ebay. Plus they let some people sell items that they remove from other people - they don't even know half the time what their own policy allows to be sold and the youngster you talk to in customer service and security keep giving different answers. I hope the investors can pull their money out because this website took a very, very bad turn over the past few months and whoever is making decisions needs to be sent packing.
Lots to choose from, good prices. I hope it does fit and looks as good as it did in the photo. I plan to use the site again in the future.
So far so good, haven't had any problems buying from Tradesy, great experience, i will purchase again.
Brenda
Answer: Don't Do It! It takes at least 10 days to get paid. They prefer people that they can control. When you become successful, they will make upp a reason to suspend your account. TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. Bunch of Bullies! Find an alternative. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. THEY NEED TO BE TAUGHT A LESSON!
Answer: They advertise a strict selling policy of authentic and accurate descriptions for listing. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there.
Answer: It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. So if you put your trust on tradesy, you are 100% WRONG and will get scammed.
Answer: Yep. Tradesy are infamous for holding your money! They will also refund a sale without any communication with the seller, they don't even tell you why. Tradesy hooked up with Authenticate First, these people don't know what they are doing. Well the messed up big time with my bag, see it was authenticated by a very reputable company. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. The bag was in perfect shape. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". No explanation why, nor when I can expect my property back. Punks! I am still waiting to receive my bag back. I have read on other sites that Tradesy keep the returns and seller is SOL. One seller was screwed out of 2,500 and never received her property back. Tradesy are shady. Another seller has started a class uit action. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Apparently they resell the items on another site. The person who started the class usit actin has proof of same. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. I have removed all my items from this shady scam company. I hope the class suit action closes this scam company down!
Answer: Don't ever do business with Tradesy ever! Learned my lesson. Bought a Chanel bag that doesn't look like anything they showed. I took some pictures of what I received vs. what they showed on their listing. They still ignorantly argued that those are the same item. They refused to refund me back the money. I finally disputed it with the credit card company. Tradesy almost ripped me off of my $1,600
Answer: I do not shop with tradesy any longer. FAKE prada duffle bag and im done.
Answer: Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. If I were you, I'd contact Tradesy immediately. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. How many days has it been since you purchased the handbag? The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. We only have so many days to confirm that we will have the item will ship in a timely manner.
Answer: I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Do not use Tradesy... everything negative you read in reviews is true unfortunately. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO... RUN from this site... save yourself the craziness of poor business practices. Best of luck to you!
Answer: I just had a worst experience with customer service also. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. The authentication card was also missing and there was no dust bag as listed. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? There was no sign that the item was on final sale. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. It was the worst experience of customer service they've had. Lesson learnt and I will not do any business with this site anymore. I will write to BBB and I hope people will do the same.
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.

