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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Wisconsin
3 reviews
5 helpful votes
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Love this site!
July 10, 2017

I purchase a never used gorgeous Brahmin
Shopper and received $50 off. If you love handbags this is the site for you.

Date of experience: July 10, 2017
California
1 review
0 helpful votes
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I LOVE TRADSEY!
July 9, 2017

As per date I have saved thousands of dollars and I have purchased everything from Gucci to Prada and I have recommended this site to hundreds of friends! TY tradesy!

Date of experience: July 8, 2017
Texas
1 review
0 helpful votes
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Thank You
July 6, 2017

Thank you for taking the time to help me purchase the barrette. This barrette is awesome and great for thick or fine hair.

Date of experience: July 5, 2017
North Carolina
1 review
11 helpful votes
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FRAUD!
July 4, 2017

I AM SOOOO EMBARASSED! I RECOMMENDED A FRIEND TO PURCHASE A TIFFANY NECKLACE (VINTAGE CHAIN). WHEN THE NECKLACE ARRIVED I COMPARED IT TO MY OWN WHICH WAS PURCHASED AT TIFFANY! THE NECKLACE WAS HALF THE WEIGHT AND DID NOT HAVE THE SIGNATURE ENGRAVINGS! DO NOT SHOP HERE!

Date of experience: July 4, 2017
Texas
1 review
7 helpful votes
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I wanted to purchase a bag and used my Chase Sapphire Credit Card. Tradesey asked me to call them to prove that I was not making a fraudulent purchase. I was happy to do so and called and and they did not answer the phone. I left a voicemail and also emailed them to verify my identity. Twenty four hours later, without returning my phone call or responding to my email, they sent me a warning letter telling me that they would cancel the transaction unless I called them right away. I called them and verified my identity. The CS rep told me that I would be notified in 2-3 hours. Twenty four hours later they deemed my purchase to be fraudulent and cancelled my transaction. I called my credit card company and they verified that they had authorized the transaction and that the company also charged my account so there were no problems on my end. I called to complain and they said that this is how they run their business. Horrible experience with them and I wasted so much time.

Date of experience: July 2, 2017
New York
1 review
0 helpful votes
Follow Kathy F.
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I love this site. The items I purchased anyone can afford. It's amazing what is on there. Of course, I'm not ever going to afford a10,000 dollar purse but it's free to look.

Date of experience: July 2, 2017
Tennessee
1 review
6 helpful votes
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Dont sell
July 1, 2017

Tradesy now holds your money for up to 21 days. I find this practice completely unacceptable and will no longer sell through them.

Date of experience: July 1, 2017
California
2 reviews
7 helpful votes
Follow Shannyn T.
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I sold a sweater on this site but I was traveling and apparently I shipped it one day past the deadline, therefore they credited the buyer back for the sweater, but it was already shipped so I contacted Customer service asking for either my money or the sweater back which we could see had been delivered by the tracking info and they said there is nothing they can do as the sweater shipped a day late. Long story short, I sent a $100 sweater and have neither the money or the sweater back and the REFUSE to help! Just completely washed their hands of me with no offer to do anything about it. I have never encountered worse service in my life.

Date of experience: June 30, 2017
California
1 review
3 helpful votes
Follow Johanna L.
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I bought a Celine bag and it arrived in a timely manner also in an excellent condition I couldn't be more happier thank you Tradesy. Also the seller in my opinion is trustworthy she sells original bags The price was cheaper even though it's a secondhand product

Date of experience: June 30, 2017
Pennsylvania
1 review
0 helpful votes
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I am so happy I found this website! I am shopping for wedding shoes and this website has exactly what I am looking for. I unfortunately had to return the first pair I purchased do to sizing but the return process was so easy and I was able to find another pair that worked better!

Date of experience: June 29, 2017
Minnesota
1 review
0 helpful votes
Follow Bill M.
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I purchased a very expensive piece of jewelry from Tradesy. The jewelry arrived and was clearly misrepresented. Tradesy relies on the honesty of the sellers and is as much a victim as the customer when a seller misrepresents a product. Tradesy examined the jewlry, reviewed my complaint and provided an immediate and complete refund.

Beware the disgruntled seller, Tradeys had my back and will have yours too. Note to sellers: be fair and honest and Tradesy is an excellent vehicle to move your wares; lie and you will not be protected.

Thank you Tradesy.

Date of experience: June 29, 2017
Florida
1 review
0 helpful votes
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I'm able to purchase items i normally could not afford at better prices **
Thank you you are my 1st go to site!

Date of experience: June 27, 2017
Pennsylvania
1 review
2 helpful votes
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The site is well organized. The items are easy to find through searches. The prices are fabulous! The descriptions are thorough and honest! Great experience.

Date of experience: June 27, 2017
Florida
1 review
0 helpful votes
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Awesome Experiences
June 27, 2017

I Have Brought Several Items From This Site... It Is A Pleasure With Each Purchase To Be Able To Have Options During The Payment Procedure... Never Had A Problem And Never Had To Wonder If My Items Was Real... Loving My Items And Expeeiwnces With Tradesy...

Date of experience: June 26, 2017
Texas
1 review
2 helpful votes
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I found what I was looking for on the website very easily. However the boutique owner: Ryan Boutique never disclosed the damage on the strap of the cross body bag I bought. They also never responded to my emails about shipping times. I did however get the bag on the promised days.

Date of experience: June 22, 2017
South Carolina
1 review
1 helpful vote
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I have made many purchases through Tradesy, only one issue with a single purchase which was made right very promptly. Will continue to shop and sell with this site! A great place to sell what is collecting dust and buy something that I love!

Date of experience: June 22, 2017
Iowa
1 review
0 helpful votes
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Amazing to shop on this site! Great items, great prices... love it! Shopping purchases were quick and easy... thank you!

Date of experience: June 22, 2017
New Jersey
2 reviews
0 helpful votes
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Satisfied
June 22, 2017

Pricell is rite. Nice website. Had was I was looking for in would have like black but you were sold out next time

Date of experience: June 21, 2017
Kansas
1 review
1 helpful vote
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FUN!
June 22, 2017

Loved shopping designer bags that I can afford AND I could pay with Paypal and feel safe! Be sure to use "Like new" in your search!

Date of experience: June 21, 2017
Kentucky
1 review
0 helpful votes
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Loved my purchase! The seller was great! Love my jeans! The seller answered all my questions very quickly and honestly! Thanks!

Date of experience: June 21, 2017

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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