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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

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New Jersey
1 review
0 helpful votes
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Shoes
August 27, 2017

Very simple shopping and good merchandise found on this website.
Would have loved having a continuous scrolling instead of having to start over when
You touch onto an item.

Date of experience: August 27, 2017
Texas
1 review
0 helpful votes
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Awesome
August 29, 2017

Very easy to use and thorough. Can't wait to get personal email. There was an incredibly wide variety of selection and very clear and detailed pictures

Date of experience: August 26, 2017
Oregon
1 review
2 helpful votes
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I bought a purse on Tradesy. The description said nothing about the zipper being hard to zip/close. I had 5 of my colleagues try to zip the $285 designer bag I bought. Although everyone was able to zip it up, it was not easy. None of them could believe how difficult it was. For that price, I would expect it to work without a problem. Tradesy wouldn't give me a full refund, only a tradesy refund. I am nervous about getting something else from Tradesy but have no choice because I can't get my money back.

Date of experience: August 25, 2017
Tennessee
1 review
0 helpful votes
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I've made a few great purchases. I plan on dealing more with Tradesy. I have recommended Tradesy to 3 very close friends.

Date of experience: August 25, 2017
Canada
1 review
8 helpful votes
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I had a terrible experience with this company. It is clearly a fraudulent service and I hope it gets shut down soon! I purchased a Skagen watch for $150 and received an empty Skagen branded box without a watch inside it. At first, the customer service people on the phone were friendly and offered to look into it, even promising a reimbursement, but when I followed up a month later, they told me the case was closed and that they would not reimburse me based on some bogus investigation process. So in the end I paid $150 for a cardboard box and they accepted no liability for it! And by making promises to investigate and reimburse me, the company bought themselves an extra month during which I was naive enough not to report this fraudulent transaction to my financial institution!

Date of experience: August 25, 2017
Maryland
3 reviews
7 helpful votes
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Easy way to shop.
August 25, 2017

Everything went well, it was easy to use this method. I want to see the look on my wife's face when she gets this birthday present. Thank you.

Date of experience: August 24, 2017
Virginia
1 review
8 helpful votes
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Sold a fake bag and cannot get a refund! LV bag made in Thailand in 2000 sold as brand new! LV store says it's a "nice replica" returned immediately! They refuse to refund based on authenticity. Refuse to provide any certified proof that it is authentic! Won't refund the LOAN! Absolute crooks hiding behind a website! Don't be fooled! Protect your time and money! I'm going to BBB and small claims Court! Ridiculous!

Date of experience: August 24, 2017
California
1 review
0 helpful votes
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Great experience
August 24, 2017

The purchasing process was great. Once I receive the product and check that it is authentic, I will leave another review.

Date of experience: August 22, 2017
Maryland
7 reviews
0 helpful votes
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Wow, and I'll say it again backwards "wow"! I love this site! I have found my dream items here! The added plus is that all of my purchases have been brand new! Shop here and join me in their AWESOMENESS!

Date of experience: August 22, 2017
New York
2 reviews
6 helpful votes
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Tradsey Seller Beware
August 18, 2017

Don't sell on Tradsey trust me you will be sorry, beside the high sellers fees they do not stand behind the agreements if a buyer does not return an item within 10 days the seller gets the payment and the buyer gets a site credit. This is a big lie I sold a beautiful LV Bag the seller took 11 days to return the item so Tradsey took the money I earned and sent it back to the Buyer and did not stand by the seller agreements. I reported this company to the BBB.

Date of experience: August 17, 2017
Pennsylvania
1 review
5 helpful votes
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SCAM
August 18, 2017

This people are a BS they resale staff that is not original, DO NOT BUY FROM THEM.
Once you buy the item and you realize is fake they want to give you a credit to buy more fake items

Date of experience: August 17, 2017
Ireland
2 reviews
0 helpful votes
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I'm soo happy with my purchase, because the product is like new... well packed and the shipping was super fast. I'm very satisfied!

Date of experience: August 17, 2017
Texas
1 review
3 helpful votes
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Only received 1/2 of my order. Contacted the seller who let me know she shipped but nothing was updated nor did I receive the package. I emailed Tradesy 3 times and waiting 48 hours (they say someone will contact you within 24) each time and STILL have not heard back. Starting to wonder if I will ever get my money back. Will not be buying on their site again.

Date of experience: August 17, 2017
California
1 review
4 helpful votes
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IT IS BS THEY TAKE FOREVER TO PAY YOU OUT! ALL I CAN SAY IS THEY MUST BE DOING BAD TO WANT TO HOLD ON TO YOUR MONEY FOR SO LONG. THE ARE TOTAL BSER'S AND I HATE DOING BUSINESS WITH THEM.

Date of experience: August 16, 2017
Georgia
2 reviews
0 helpful votes
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I have put some of my gently used Coach bags on here as well. It's a Girl Thang and I so love to help other ladies who no longer have a need for their old purses. Wonderful place to shop and get good deals. Thank you

Date of experience: August 16, 2017
California
4 reviews
16 helpful votes
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The customer service for this site is non existent. I recently purchased a bracelet on there that does not match the description or the picture listed whatsoever. It was supposed to be yellow gold with opal crystals. I received a rose gold with regular crystal bracelet. I tried to return the day I received, then tried to file a misrepresentation claim the following day. I've been passed around from representative to representative with no resolution in sight. They sent me to different departments with no update on any of the misrepresentation claims I've filed. Don't waste your time here, you're better off just going to ebay or joining a resale group on facebook.

Date of experience: August 16, 2017
Minnesota
1 review
8 helpful votes
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Like other reviewers have said Tradesy takes forever to pay you. I've sold on this site for at least 5 years and they continue to go downhill. It's takes over a month to receive your money! Before it use to take less than a week. Even after the customer receives the item and you transfer the money to your bank account they still hold your money for over 7 days! And for no reason. They try to say it's your bank but it's not. Don't waste your time or money. Find a better quality site! They also raised their commission they receive how convient. People are all about customer service these days and they treat their sellers like crap!

Date of experience: August 15, 2017
New York
1 review
0 helpful votes
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I enjoy finding a good deal on this site. There's so much to choose from. I like that every seller knows to ship fast

Date of experience: August 14, 2017
Kansas
1 review
0 helpful votes
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I Love Tradesy!
August 12, 2017

As a seller and a buyer I think this website is the best place to resell and purchase clothing, accessories, shoes etc. Fast friendly service, easy shipping, low cost to the seller and great deals for any buyer! All the items I've ordered have arrived exactly how they were described in the listing. Love, love, love this website. Highly recommend it!

Date of experience: August 12, 2017
Missouri
1 review
0 helpful votes
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I truly enjoyed searching for just the right gift for myself. It was wonderful. I can't wait to receive it. It will feel like Christmas in August! This is the only way to shop. I will definitely do it again... often! Thank you for a lovely experience.

Date of experience: August 11, 2017

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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