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Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.
This summary is generated by AI, based on text from customer reviews
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Tradesy continues to hike their fees. With selling fee of almost 20% and additional 3% to take your earning out. That is a total just shy of 23%. It's about twice as ebay
And paypal fees.
Why ebay is better:
Ebay has:
- Lower fees
- More traffic (retail is all about traffic),
- Tools to help you manage your listing, shipping, and gain even more traffic
On tradesy, you just get emails from customer bargaining all day long.
If you find something you like on Tradesy, look it up on ebay. You will definitely find the same item at much lower price.
Tradesy has completely lost their mind. They raised their commission to 19.8% as a seller i will no longer be posting on their website.
This bag is beautiful and the presentation/shipping from the seller was beautiful! Great quality! Absolutely go to seller if you want fast shipping and a great product.
I had a difficult time finding a certain bag that was always sold out on the LV website. I thought I would try tradesy out and I found several that I was looking for in different conditions and prices. I picked what worked for me. It is just perfect. It is just as the pictures shown and in fabulous condition. I would use tradesy again
I was a little hesitant purchasing such an expensive diamond from an online site but it was exactly what I ordered. I was able to receive the authenticity from my jeweler and I will definitely be buying from this site again.
Luv the items I have received. It is a no hassle, no headache and no problems with any of it. Things arrived quickly and nicely packaged and received in great condition.
Last two items I tried to purchase weren't available and required a refund. Unfortunately, it can take up to 30 days for money to be returned to your account. Quite a gamble.
Excellent policy, I've had nothing but positive selling experiences. Only site or app that actually protects sellers.
The seller misrepresented an item, I received something totally different. Contacted customer service, they said they will look into it. A week passed, I sent them another 2 emails, no reply from them. Scammer sellers and scammer/non existent customer service. Stay away
Tradesy is the best- i have gotten several beautiful suits, shirts and jackets- authentic designer items for way less than retail. The used items are very lightly used- practically new. Great alternative to spending tons of money - but still looking stylish! I love it!
Very nice company to work with and returns are a breeze. I highly recommend Tradsy for any high end purchases. You know you're getting authentic merchandise.
Possibly more on-line ads. It would be very helpful to mention that sizes are either in inches or centimeters, I know that's what tripped me up.
A wonderful site to sell your items, buy other people's items, and look for items you never knew you needed... This site makes you realize that there is absolutely no reason to buy retail anymore!
Tradesy has great deals, and they offer so many options I which to choose from!
Tradesy is the best alternative way to shop online for great deals.
My first purchase was easy, a lot to choose from and extremely pleased with my purchase. Now looking for a matching wallet on Tradesy!
I love the prices I love the styles and it does'nt cost for exceptional quality to fit my budget I give star 10 times the stars. Eunice W.
Their team of authentication experts cannot tell a real bag from a fake. They let all sellers just post stock photos of bags and copy stock descriptions and call that their quality control.
I found what I thought was an authentic crossbody LV for 200! Well the code was missing! The pattern was not upside down on the opposite side, the zipper pull is faded and cheap looking. The purse in the pic is not the one I got. I will NEVER use tradesy again. Never!
My very first experience made a happy one! Thanks to TRADESY! Thanks to the Seller for adding her personal touch and for a speedy delivery! Very pleased!
Answer: Don't Do It! It takes at least 10 days to get paid. They prefer people that they can control. When you become successful, they will make upp a reason to suspend your account. TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. Bunch of Bullies! Find an alternative. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. THEY NEED TO BE TAUGHT A LESSON!
Answer: They advertise a strict selling policy of authentic and accurate descriptions for listing. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there.
Answer: It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. So if you put your trust on tradesy, you are 100% WRONG and will get scammed.
Answer: Yep. Tradesy are infamous for holding your money! They will also refund a sale without any communication with the seller, they don't even tell you why. Tradesy hooked up with Authenticate First, these people don't know what they are doing. Well the messed up big time with my bag, see it was authenticated by a very reputable company. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. The bag was in perfect shape. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". No explanation why, nor when I can expect my property back. Punks! I am still waiting to receive my bag back. I have read on other sites that Tradesy keep the returns and seller is SOL. One seller was screwed out of 2,500 and never received her property back. Tradesy are shady. Another seller has started a class uit action. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Apparently they resell the items on another site. The person who started the class usit actin has proof of same. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. I have removed all my items from this shady scam company. I hope the class suit action closes this scam company down!
Answer: Don't ever do business with Tradesy ever! Learned my lesson. Bought a Chanel bag that doesn't look like anything they showed. I took some pictures of what I received vs. what they showed on their listing. They still ignorantly argued that those are the same item. They refused to refund me back the money. I finally disputed it with the credit card company. Tradesy almost ripped me off of my $1,600
Answer: I do not shop with tradesy any longer. FAKE prada duffle bag and im done.
Answer: Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. If I were you, I'd contact Tradesy immediately. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. How many days has it been since you purchased the handbag? The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. We only have so many days to confirm that we will have the item will ship in a timely manner.
Answer: I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Do not use Tradesy... everything negative you read in reviews is true unfortunately. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO... RUN from this site... save yourself the craziness of poor business practices. Best of luck to you!
Answer: I just had a worst experience with customer service also. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. The authentication card was also missing and there was no dust bag as listed. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? There was no sign that the item was on final sale. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. It was the worst experience of customer service they've had. Lesson learnt and I will not do any business with this site anymore. I will write to BBB and I hope people will do the same.
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.

