logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Ivonne O.
Unfollow Ivonne O.
Share Review
Report Review

Quick Delivery
April 15, 2021

The order arrived within 3 days. The shoes looked great. The only odd thing were the heels were covered in some sort of sticky/gooey stuff.

Date of experience: April 15, 2021
Michigan
1 review
0 helpful votes
Follow Melva Z.
Unfollow Melva Z.
Share Review
Report Review

Great quality
April 15, 2021

Great quality but I thought they were women's but there are men's. It could've had a little details but my father's birthday is coming so I already have his present

Date of experience: April 14, 2021
South Dakota
2 reviews
0 helpful votes
Follow Marcie X.
Unfollow Marcie X.
Share Review
Report Review

Michael Kors Daisy Guitar Strap
April 15, 2021

I absolutely LOVE my new guitar strap... it's perfect for what I wanted it for... The seller was great to work with... Fast shipping... received it in perfect condition and the packaging was beautifully put together... thank you so much... will definitely purchase from this seller again

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
Follow Geormart C.
Unfollow Geormart C.
Share Review
Report Review

Great experience and very fast shipping. I had a wonderful first experience purchasing here.

Date of experience: April 14, 2021
Georgia
1 review
0 helpful votes
Follow Jen H.
Unfollow Jen H.
Share Review
Report Review

Good
April 15, 2021

Fast delivery, kind response. I love the bag. Thanks

Date of experience: April 14, 2021
Florida
1 review
0 helpful votes
Follow Lisa A.
Unfollow Lisa A.
Share Review
Report Review

Something New For Spring
April 15, 2021

I have been watching the listing for some time and was ready to make the purchase. I asked questions and received the information quickly. I made my purchase received it in good time and I absolutely love it. Gave her an excellent rating! Well worth the purchase and brightening my luck with something new for spring!

Date of experience: April 14, 2021
South Carolina
1 review
0 helpful votes
Follow Will O.
Unfollow Will O.
Share Review
Report Review

Delivery
May 15, 2021

I thought the purse would be delivered on date said in order not 7-8 days later.

Date of experience: April 14, 2021
dev o. — Tradesy Rep
over a year old

Hi William,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience. I'm sorry to hear about the trouble with the shipping timeframe for your recent purse order.

We try our best to encourage our sellers to ship out all orders within 10 days from the purchase date, though I will say in my experience that I've noticed most sellers confirm and ship within 3-5 days or so.

If at any point you're looking for an update on your order if you noticed that it has not shipped, please do not hesitate to let us know! You can call us at 844-988-7233, Monday-Friday from 8AM-1PM PST, and any of our specialists would be happy to investigate further.

We hope we were able to address all of your concerns in the interim, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Mississippi
1 review
0 helpful votes
Follow RSM X.
Unfollow RSM X.
Share Review
Report Review

Great Experience!
April 15, 2021

Super easy purchase. 2 day delivery. Beautiful bag in great condition.

Date of experience: April 14, 2021
Colorado
1 review
0 helpful votes
Follow Cathy V.
Unfollow Cathy V.
Share Review
Report Review

Very responsive
April 15, 2021

I love shopping at Tradesy. You will always get a response from the seller on any questions you may have.

Date of experience: April 14, 2021
California
1 review
0 helpful votes
Follow Erica N.
Unfollow Erica N.
Share Review
Report Review

Omg
April 15, 2021

Love it everything is impeccable the box intact dust bag the bag itself is gorgeous

Date of experience: April 14, 2021
Georgia
1 review
0 helpful votes
Follow Marguerite G.
Unfollow Marguerite G.
Share Review
Report Review

Excellent
April 15, 2021

I had a great experience. Prompt service and fast delivery.

Date of experience: April 14, 2021
Indiana
2 reviews
0 helpful votes
Follow paula N.
Unfollow paula N.
Share Review
Report Review

Grandmas got her blue jeans on.
April 15, 2021
Updated review

Super cool so far. Lets see hoe it goes i have a passion for handbags, 10 years ago i divorced and had to sell, for move expenses, sold my coachs and other 600.00 items for 75.00 each. I knew i would never again own something that would give me such joy. WRONG and WRONG. It came via usps today the most awesome bag ever designed or held by woman. They can bury me with it or rip out my cold dead hands. The gentle use mentioned on site only added to its perfection. Paula

Date of experience: April 14, 2021

Super cool so far
April 10, 2021
Previous review

Super cool so far. Lets see hoe it goes

Date of experience: April 10, 2021
New York
1 review
0 helpful votes
Follow Jillian D.
Unfollow Jillian D.
Share Review
Report Review

First time using tradesy
April 15, 2021

This was my first time and it was a pleasant experience

Date of experience: April 14, 2021
Georgia
1 review
0 helpful votes
Follow Laurie D.
Unfollow Laurie D.
Share Review
Report Review

Better Than Expected
April 15, 2021

I was pleasantly surprised with not only the speed in which the package arrived, but the color is absolutely perfect and I'm excited to wear my new shirt.

Date of experience: April 14, 2021
California
1 review
0 helpful votes
Follow Sondra K.
Unfollow Sondra K.
Share Review
Report Review

Quick
April 14, 2021

Item arrived very quickly and in great condition. Blouse was just as described.

Date of experience: April 14, 2021
New York
1 review
0 helpful votes
Follow Jenn W.
Unfollow Jenn W.
Share Review
Report Review

Perfect transaction
April 14, 2021

Very fast delivery. Item was exactly as described. Very happy

Date of experience: April 14, 2021
Louisiana
1 review
0 helpful votes
Follow Kendra J.
Unfollow Kendra J.
Share Review
Report Review

Great seller
April 14, 2021

Item arrived on time. Beautiful shirt. Shipping was great.

Date of experience: April 14, 2021
California
1 review
0 helpful votes
Follow Maria Q.
Unfollow Maria Q.
Share Review
Report Review

This was my first experience purchasing on Tradesy. The Tradesy customer service rep, Maria, was responsive and solution oriented which I appreciated.

It look 8 days for my item to ship with no communication from the seller. I purchased on April 5, my card was charged on April 5 and my confirmation email said it would arrive between April 8-11. In reality, it arrived on April 14. Again, still so communication from the seller.

The merchandise is beautiful and as described so it worked out well in the end. But, overall, it was not the best experience.

Date of experience: April 14, 2021
dev o. — Tradesy Rep
over a year old

Hi Maria,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy.

Tradesy encourages Sellers to communicate directly with their buyers especially when there might be a shipping delay. We understand this purchase was made with the intent of being received much sooner. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

I am happy to hear our Member Care Agent was able to provide you with accurate updates and the Valextra shoulder bag you received was as beautiful as you hoped.

If there's anything else we can do to make your experience better please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Texas
1 review
0 helpful votes
Follow Hailee H.
Unfollow Hailee H.
Share Review
Report Review

Amazing!
April 14, 2021

I have wanted this purse for years, and when I saw the price for one in such good condition, I jumped on it!

Date of experience: April 14, 2021
Washington
1 review
0 helpful votes
Follow Nicole X.
Unfollow Nicole X.
Share Review
Report Review

In love!
April 14, 2021

Delivered super fast, and just as pictured/described!

Date of experience: April 14, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos