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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow KatieM K.
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I received a skirt that had clearly been altered or washed several times. I wear the same size by this designer and when the skirt arrived it didn't come close to fitting. I reached out to Tradesy and they never responded. Awful customer service!

Date of experience: April 20, 2021
dev o. — Tradesy Rep
over a year old

Hi Hardage,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

Regarding your recent skirt order, we're terribly sorry to hear that it didn't work out! After some investigation, I was unable to locate any emails that were sent to our team from the email we have on file, sorry about that!

From this point, the item, unfortunately, is ineligible to be returned as we are past the 4-day timeframe. That said, we have an easy option to relist, that way you can earn cash if the item sells!

If you require any assistance with this process, please feel free to give us a call at 844-988-7233, Monday-Friday from 8AM-1PM PST and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Florida
1 review
0 helpful votes
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Happy customer!
April 20, 2021

Great jeans! I ordered them lst week and they came so quickly. The description was accurate - overall very happy!

Date of experience: April 20, 2021
California
1 review
0 helpful votes
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I've had two bad experiences back to back. I'm feeling a little uneasy about buying from here now.

Date of experience: April 20, 2021
dev o. — Tradesy Rep
over a year old

Hi Analaura,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy.

We strive to provide excellent service 100% of the time, so we want to apologize if we came off as not willing to help in contacting a seller for you.

We are currently in the process of onboarding new agents, so this feedback helps us grow in the right direction. We will be sure to use this as a trainable moment so that we can be sure to have all of our newest agents match the service level standard that we strive to provide, and are working towards building at this very moment.

If there is anything we can do to help make these past experiences better, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Michigan
1 review
0 helpful votes
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Very good experience
April 20, 2021

Extremely satisfied with my purchase. My purchase came quick and it was exactly what I expected even better.

Date of experience: April 19, 2021
California
1 review
0 helpful votes
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Exactly.
April 20, 2021

Great service thank u. Exactly what I ordered. Came quicker than expected. Great quality. Thank you for wonderful service

Date of experience: April 19, 2021
Georgia
1 review
0 helpful votes
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Amazing!
April 20, 2021

The shoes are perfect and they arrived so quickly!

Date of experience: April 19, 2021
Colorado
1 review
0 helpful votes
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Love!
April 20, 2021

Great price. Quick shipping. Thank you! Dress is super cute.

Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
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Great seller!
April 20, 2021

Thank you for the awesome communication! Received the order promptly!

Date of experience: April 19, 2021
Kentucky
1 review
0 helpful votes
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Wonderful seller
April 20, 2021

Love love my bag, authentic, beautiful, and exactly as described. Quick shipping too!

Date of experience: April 19, 2021
Arizona
1 review
0 helpful votes
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First Time Purchase
April 19, 2021

The site was very easy to navigate through and pictures are very thorough. I got exactly what I expected.

Date of experience: April 19, 2021
Florida
1 review
0 helpful votes
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Flash bag
April 19, 2021
Updated review

Easy website, good packaging, came on time. All original tickets on.

Date of experience: April 19, 2021

Easy website
April 16, 2021
Previous review

Easy website

Date of experience: April 15, 2021
California
1 review
0 helpful votes
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Shopping made easy.
April 19, 2021
Updated review

I only made a few purchases so far and my experience have been great. I can pay overtime. And they have a lot of stores to choose from.

Date of experience: April 19, 2021

Easy process with paying items
April 13, 2021
Previous review

Easy process with paying items.

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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Happy
April 19, 2021

I'm very pleased with the seller fast response to
Delivery

Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
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Louis Vuitton
April 19, 2021

Item was exactly as described and brand new! Ordered on a Friday and had it at my house on the following Monday. Would definitely order again!

Date of experience: April 19, 2021
Virginia
1 review
0 helpful votes
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On fleet
April 19, 2021

Awesome came n a timely manner n brand new the fit was good n all

Date of experience: April 19, 2021
Arizona
1 review
0 helpful votes
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Description was 100% accurate. The seller took care in packaging and shipiing. The shoe box was perfect!

Date of experience: April 19, 2021
Georgia
1 review
0 helpful votes
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Excellent!
April 19, 2021

I loved the speedy delivery of
My item. I will definitely revisit the seller
For future purchases.

Date of experience: April 19, 2021
New York
1 review
0 helpful votes
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Sandals
April 19, 2021
Updated review

I love it! Everything is always shipped with good timing and never have i had a problem with an order ever!

Date of experience: April 19, 2021

I love it here
April 14, 2021
Previous review

I love it here

Date of experience: April 14, 2021
Maryland
1 review
0 helpful votes
Follow Elegance S.
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I love these shoes! The color is perfect and it's exactly how it did in the pictures.

Date of experience: April 19, 2021
Texas
2 reviews
0 helpful votes
Follow Jodi K.
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Great! Thank you
April 19, 2021
Updated review

Easy to find what I wanted... transaction was simple
And seller great as well!

Date of experience: April 19, 2021

Easy to find what I wanted
April 12, 2021
Previous review

Easy to find what I wanted

Date of experience: April 12, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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