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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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LOVE THEM!
May 10, 2021

Wonderful, love them and can't wait to wear them. Now to find the perfect out to go with them!

Date of experience: May 10, 2021
Tennessee
1 review
0 helpful votes
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Great purse
May 10, 2021

Such an easy transaction, and fast! The purse is exactly as described. Happy with this purchase!

Date of experience: May 10, 2021
New Jersey
1 review
0 helpful votes
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Tradsey purchase
May 10, 2021

Great purchase from Tradsey and arrived fast! Fits great and looks great. Look forward for more purchases.

Date of experience: May 10, 2021
Georgia
1 review
0 helpful votes
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Thank you
May 10, 2021

I have been using Tradesy for some time now. I am impressed with their

Date of experience: May 9, 2021
California
1 review
0 helpful votes
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Service is great!
May 10, 2021

The product I received was not as described. Once Tradesy had all the facts and photos they immediately allowed me a return/refund. It's a bit of a process, but it does work.

Date of experience: May 9, 2021
Virginia
1 review
0 helpful votes
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Happy Buyer
May 10, 2021
Updated review

I love that the charms came with the rings. Jewelers are now charging double for the ring and solder. It's outrageously expensive. So, grateful to a least save a little.

Date of experience: May 9, 2021

Happy Buyer
May 10, 2021
Previous review

I love that the charms came with the rings. Jewelers are now charging double for the ring and solder. It's outrageously expensive. So, grateful to a least save a little.

Date of experience: May 9, 2021
Florida
1 review
0 helpful votes
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Felt like I had to hassle seller to respond and send the item. But I eventually got it. Product was as expected.

Date of experience: May 9, 2021
Texas
1 review
0 helpful votes
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Fabulous!
June 8, 2021

Perfect in every way! In perfect condition and was a pleasure to work with! Excellent communication and fast delivery!
Great experience and made my Mother's Day extra special!

Date of experience: May 9, 2021
dev o. — Tradesy Rep
over a year old

Hi Amelia,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
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Excellent
May 9, 2021

Easy to order, and delivered timely. Process was documented and let me know daily of status

Date of experience: May 9, 2021
Connecticut
1 review
0 helpful votes
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You get what you paid for..
June 8, 2021

The product was heavily altered and smells like chemical all over. Purse itself might be authentic but the box and bust bag came with it are from other products. The chain is nothing but fake. Disappointed.

Date of experience: May 9, 2021
dev o. — Tradesy Rep
over a year old

Hi Ritsuko,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

Additionally, do know that while we have a strict 4-day timeframe for returns, we also have a zero-tolerance policy when it comes to inauthentic items or replicas.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Texas
1 review
0 helpful votes
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I love my bag
May 9, 2021

The experience was great! My order was delivered on time. The bag is exactly as it looks on the pics.

Date of experience: May 9, 2021
Texas
1 review
0 helpful votes
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Great experience
May 9, 2021

The bag is in perfect condition. It looks brand new. The customer service was outstanding.

Date of experience: May 8, 2021
Oregon
1 review
0 helpful votes
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Coach Purse Purchase
May 9, 2021

Great to buy from. Would shop this website again and refer it to friends.

Date of experience: May 8, 2021
Georgia
1 review
0 helpful votes
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Gucci Bag
May 8, 2021

Service and communication were exceptional from the seller and Tradesy.

Date of experience: May 8, 2021
South Carolina
1 review
0 helpful votes
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Just as expected. Love it
May 8, 2021

Perfect. Product better than I expected and seller was responsive and helpful.

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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First time user
May 8, 2021
Updated review

Very user friendly! Many options to pick from. Fast shipping!

Date of experience: May 8, 2021

Very user friendly!
May 5, 2021
Previous review

Very user friendly!

Date of experience: May 4, 2021
Michigan
1 review
0 helpful votes
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Louis Vuitton Pallas handbag
May 8, 2021

The handbag arrived in good shape and I love it. However, it was sent through the US Mail and was delayed. The box was ragged and could have damaged the LV box if it had gotten wet because there was little protection around it. In the future I will ask how an item will be sent. I prefer Fed X or UPS for such an expensive item.

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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When searching specifically on the Tradesy website for a laptop case and cover, this Chanel large pouch came up in the search results. Prior to purchasing the Chanel large pouch, I studied the dimensions on Tradesy to make sure my laptop would fit. The mannequin on the Tradesy website used to show the size and scale of the Chanel large pouch also made it look like it was large enough to fit a laptop. When the package arrived, however, everything was different. The Chanel large pouch was beautiful, however, I was not able to close the Chanel large pouch around my laptop as expected when I placed the order. I was ALSO disappointed there was no dust bag with my purchase, and even more surprised it did not come in a Chanel box, but rather it was wrapped in plastic!

Date of experience: May 8, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.
I am happy to see you are working with our Returns team currently.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Virginia
1 review
0 helpful votes
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Exactly as pictured.
May 8, 2021

Item arrived quickly and exactly as pictured. Very happy.

Date of experience: May 8, 2021
Arizona
1 review
0 helpful votes
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Glasses
May 8, 2021

Wonderful fast delivery. Loved the sunglasses. Everything was packed nice.

Date of experience: May 8, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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