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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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My new wallet
May 13, 2021
Updated review

A very nice wallet in great condition. I preferred the zip wallet because my old one had a snap that eventually wears out and doesn't snap anymore. There were many to choose from but this one was the nicest for the price and in great condition.

Date of experience: May 13, 2021

Great
May 7, 2021
Previous review

Great. They have really nice items.

Date of experience: May 6, 2021
Texas
1 review
0 helpful votes
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The item arrived intact with the appropriate box and wiping cloth. Everything looks new and it is a demo for the glasses. I found several sites with the same frames for cheaper, but I will keep these I will just search before I go with trades again.

Date of experience: May 13, 2021
Pennsylvania
1 review
0 helpful votes
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Perfect
May 13, 2021

Came fast with proof of authenticity. Would buy again.

Date of experience: May 13, 2021
New Jersey
1 review
0 helpful votes
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Like the shirt
June 12, 2021

Shirt I like there are stains on the shirt the seller said like new want to return asap

Date of experience: May 13, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you!. I see you are a first-time buyer here on Tradesy, welcome to the Tradesy family! We're so incredibly sorry to hear about the negative experience you've had with Tradesy and this purchase. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We have sent you an email to your personal email address with what we think is an appropriate resolution for this final sale item. I know how frustrating it can be to receive an item that is in a less desirable condition compared to what it was represented as.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

New Jersey
2 reviews
0 helpful votes
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Fit beautiful
May 13, 2021

Fast delivery Easy to communicate what order again

Date of experience: May 13, 2021
Oregon
1 review
0 helpful votes
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Amazing!
May 13, 2021

I received the Gucci belt very quickly. It was better than described. I also had a question about the product befor I bought it and seller responded within a few minutes even though it was later in the evening.

Date of experience: May 13, 2021
Massachusetts
1 review
0 helpful votes
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Great purchase
May 13, 2021

Love the jacket I received. Cheaper than the retail price.

Date of experience: May 13, 2021
California
1 review
0 helpful votes
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Love it
May 13, 2021

Well taken care of, gotnit for my mom for mother's day, she's a happy camper! Thanks!

Date of experience: May 13, 2021
Kansas
1 review
0 helpful votes
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Great seller
May 13, 2021

Great communication from seller! Item was just as described.

Date of experience: May 13, 2021
Georgia
1 review
0 helpful votes
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Ok
May 13, 2021

The purchase process and delivery were smooth. The item is as described but had a little more wear on the inside than I expected.

Date of experience: May 13, 2021
Georgia
1 review
0 helpful votes
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This last purchase was a better experience with the actual purchasing, however when I looked through the actual bag I found several hairs... NOT MINE!

Date of experience: May 13, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far in regards to interacting with our platform!

On behalf of your seller, and our team here at Tradesy, we extend our sincere apologies that your bag was not properly cleaned and examined before being shipped out to you. I know how disappointing it can be to receive an item in a less than desirable condition. As a peer-to-peer marketplace please know we hold our sellers to a high standard when it comes to preparing their items for shipment. If you'd like, please feel free to give us a call at (844) 988-7233, our phone lines are open from 7 am-1 pm PST. One of our Member Care representatives would be more than happy to assist you in either opening up a return request or reaching out to the seller on your behalf.

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

New York
1 review
0 helpful votes
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Another great experience
May 13, 2021

Everything was wonderful. I did have a problem with a discount code not working properly, but Tradesy promptly addressed it to my satisfaction. And I LOVE the bracelet I purchased, it's exactly as I hoped and as described, only better. Seller was also very prompt to reply and to send item.
Have never had a disappointment when buying on Tradesy.

Date of experience: May 13, 2021
Pennsylvania
1 review
0 helpful votes
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A-1 SERVICE
May 13, 2021

The seller was very friendly answer ed all questions quickly... Very fast delivery. My bag is just liked pictured. Pleased!

Date of experience: May 13, 2021
Virginia
1 review
0 helpful votes
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Third purchase
May 13, 2021

Overall a great experience. Never disappointed with any of the purchases I have received.

Date of experience: May 13, 2021
Maryland
1 review
0 helpful votes
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Fabulous
May 13, 2021
Updated review

Easy to find what you want at a "steal" of a deal!

Date of experience: May 13, 2021

Easy to find what you want at a "steal" of a deal!
May 6, 2021
Previous review

Easy to find what you want at a "steal" of a deal!

Date of experience: May 6, 2021
Virginia
1 review
0 helpful votes
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First Purchase.
June 12, 2021
Updated review

Where do I get the 50 bucks off the first one? That part was a little bit confusing. However, the dress looks great! Overall, great experience. Will be referring friends.

Date of experience: May 13, 2021
dev o. — Tradesy Rep
over a year old

Hi Angelina,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear that you were unable to utilize a $50 promo code! I see that your total was below the minimum threshold for this promo code, which, unfortunately, is the reason why it was not applied. We're sorry for the trouble and inconvenience this has caused you.

If at any point in the future you'd like help redeeming any of our promotional codes, please do not hesitate to let us know! You can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!


Where do I get the 50 bucks off the first one?
June 6, 2021
Previous review

Where do I get the 50 bucks off the first one?

Date of experience: May 6, 2021
New York
2 reviews
0 helpful votes
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Tradesy Designer One Stop Shop
May 13, 2021

I love the wide variety of selections and reasonable prices.

Date of experience: May 13, 2021
New York
1 review
0 helpful votes
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Love it...!
May 13, 2021

I've always had a Great experience with the products
I've ordered, the items are always as the pictures and description say, and the delivery of the items are packed well and delivered Fast! I Love this Site...

Date of experience: May 13, 2021
New York
1 review
0 helpful votes
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Love my purchase
May 13, 2021

Shipping was super fast and efficient and now I will enjoy my birthday to the fullest! Thank you so much.

Date of experience: May 13, 2021
Pennsylvania
1 review
0 helpful votes
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Review.
May 13, 2021

Good. Good. Well. Great. Good. OK. Good. Good.
Good. Good. Good. Great. Good. OK...

Date of experience: May 12, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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