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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Great bag
May 19, 2021

It was my first time order here in Tradesy, it was great

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
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Awesome. Good condition prompt delivery. Product as described

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
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Beautiful bag
May 19, 2021

I my handbag looks exactly the same as the picture! Love it!

Date of experience: May 19, 2021
Maryland
2 reviews
0 helpful votes
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I will be coming back.
May 19, 2021

Very fast delivery! The items are authentic and beautifully packaged.

Date of experience: May 19, 2021
Virginia
1 review
0 helpful votes
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Shoe
May 19, 2021

Ordering was great bad delivery was fast but th e show might run small it did not fit. It's to small

Date of experience: May 19, 2021
Mississippi
1 review
0 helpful votes
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Purchase
May 19, 2021

I was extremely impressed with the speed of my delivery. I received my item within a weeks time. I was able to track it through the FedEx app without any problems. My item was exactly as described.

Date of experience: May 19, 2021
Connecticut
1 review
0 helpful votes
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Item Not as Described, like new
June 18, 2021

Contacted Tradesy to report that dress was clearly cut/shortened (and I would not be able to wear as I need a full length gown). It was listed as like new and did not state anything was done. Still no response from Tradesy, after one week! Or the seller, whom I contacted yesterday to report/follow up. Perhaps this was the reason I haven't frequented this site since 2014! Next stop... BBB

Date of experience: May 19, 2021
dev o. — Tradesy Rep
over a year old

Hi Lorraine,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery. I am happy to see you are currently working with our returns team.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Georgia
1 review
0 helpful votes
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Lily Pulitzer
May 19, 2021

Love the top! Fast shipping and great condition! Can't wait to wear it!

Date of experience: May 19, 2021
Virginia
1 review
0 helpful votes
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Execptional
May 19, 2021

L love my products spo badly always recommend your products

Date of experience: May 19, 2021
Louisiana
1 review
0 helpful votes
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Love love love!
May 19, 2021

I have had a great experience every time.
Beautiful name brand items at a fraction of the cost… gotta love that!

Date of experience: May 19, 2021
Singapore
1 review
0 helpful votes
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Seller and tradesy are both great
May 19, 2021
Updated review

Seller fast with my list of questions and helpful
Tradesy t&c also made me buy at ease

Date of experience: May 19, 2021

Seller was v fast and answered my questions fullyBuyer...
April 26, 2021
Previous review

Seller was v fast and answered my questions fully
Buyer protection and shipping comes with proper tracking and protects from loss etc

Date of experience: April 25, 2021
Missouri
1 review
0 helpful votes
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Louis Vuitton Bum Bag
May 19, 2021
Updated review

Wonderful experience! The seller was great to communicate with and the bag is beautiful!

Date of experience: May 19, 2021

Wonderful!
May 12, 2021
Previous review

Wonderful!

Date of experience: May 12, 2021
Georgia
1 review
0 helpful votes
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Received in excellence
May 19, 2021

Packaged well, shoes were brand new, shipped quickly, great experience

Date of experience: May 18, 2021
Louisiana
1 review
0 helpful votes
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First Time and Won't be the Last!
May 19, 2021
Updated review

Very easy to navigate - communication was very smooth (overall transaction was very efficient and smooth). Quick shipping, too! Seller was on top of it!

Date of experience: May 18, 2021

Very easy to navigate!
May 14, 2021
Previous review

Very easy to navigate!

Date of experience: May 13, 2021
New York
1 review
0 helpful votes
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Perfect
May 19, 2021

These were just what I wanted. I been looking for them and now I'll have them for my honeymoon.

Date of experience: May 18, 2021
Georgia
1 review
0 helpful votes
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Miu Miu purse
May 18, 2021

I ordered a purse and I received exactly what I wanted in a timely manner

Date of experience: May 18, 2021
Texas
1 review
0 helpful votes
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Great product!
May 18, 2021

It was a seamless experience. If I could change anything it would be the shipping other than that great communication.

Date of experience: May 18, 2021
New York
2 reviews
2 helpful votes
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Finally found it!
May 18, 2021

I've been on the look out for a Louis Vuitton Trousse 28, most are damaged or dirty inside. Searching the Tradesy site I found an offering that was described as in good condition at a reasonable price. I made the purchase and the item was in my hands within days. Very easy to navigate the site, purchase and receive the item.

Date of experience: May 18, 2021
Maryland
1 review
0 helpful votes
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Canteen Coach Bag
May 18, 2021

Bag was as described, but was a little smaller than my measurements. It's cute so I do plan to keep and maybe give it to my teenage granddaughter.

Date of experience: May 18, 2021
District of Columbia
1 review
0 helpful votes
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Great selection and service
May 18, 2021
Updated review

Like the range of things on your site. Well organized site too.

Date of experience: May 18, 2021

Like the range of things on your site
May 13, 2021
Previous review

Like the range of things on your site. Well organized site too.

Date of experience: May 13, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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