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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Received package.
May 28, 2021

I received package. Fast and easy experience. Thank you

Date of experience: May 28, 2021
District of Columbia
1 review
0 helpful votes
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Love Tradesy
May 28, 2021

My experience with Tradesy has been great, no complaints at all

Date of experience: May 28, 2021
Massachusetts
1 review
0 helpful votes
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Non working
June 27, 2021

The watch looked cool, but when I tried to wind it to the correct time, the dial got stuck.

Date of experience: May 28, 2021
dev o. — Tradesy Rep
over a year old

Hi Sara,

I hope you are staying healthy and well. I just wanted to connect with regarding your recent feedback.

I am so beyond sorry the item was not in the condition you expected! This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

Do know that if a Final Sale item you purchase is misrepresented by the seller, you can absolutely submit a Misrepresentation Claim within 4 days of delivery to be eligible for a refund.

If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our friendly specialists would be happy to help further. Alternatively, you can email us at [email protected] 7 days a week.

I hope this helps! If there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Texas
1 review
0 helpful votes
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Excellent
May 28, 2021

I am very please with the customer care that is always given

Date of experience: May 28, 2021
Texas
1 review
0 helpful votes
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Perfect
May 28, 2021
Updated review

Quick and fast. Love the website very user friendly at checkout.

Date of experience: May 28, 2021

Quick and fast
May 24, 2021
Previous review

Quick and fast. Love the website very user friendly at checkout.

Date of experience: May 24, 2021
California
1 review
0 helpful votes
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Great Bag!
May 28, 2021

I love my bag. It's exactly as mentioned! Brand new!

Date of experience: May 28, 2021
Kentucky
1 review
0 helpful votes
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Louis Vuitton speedy
May 28, 2021

The process to purchase the merchandise was simple. A few marks on the product I did not see in the photos.

Date of experience: May 28, 2021
North Carolina
1 review
0 helpful votes
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Happy Happy
May 28, 2021

Easy transaction. Quick delivery. Happy with product. Would purchase from this seller again.

Date of experience: May 28, 2021
Florida
1 review
0 helpful votes
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Gucci Queen Bee
May 28, 2021

It was exactly as shown. I love it! Fast delivery too!

Date of experience: May 28, 2021
Illinois
1 review
0 helpful votes
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Great site to find items no longer stocked in stores
May 28, 2021
Updated review

Easy to find what I'm looking for. Easy check out.

Date of experience: May 28, 2021

Easy to find what I'm looking for
May 19, 2021
Previous review

Easy to find what I'm looking for. Easy check out.

Date of experience: May 19, 2021
Georgia
1 review
0 helpful votes
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Beautiful, as described
May 28, 2021

Item was exactly as pictured and came well packaged.

Date of experience: May 28, 2021
Ohio
1 review
0 helpful votes
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Happy customer!
May 28, 2021

I was happy with my purchase. Seller was quick to respond when I asked her a question. Will purchase from this site/seller again.

Date of experience: May 28, 2021
Texas
1 review
0 helpful votes
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Beautiful shoes!
May 28, 2021

Seller shipped my item very fast, and I am very happy with my purchase

Date of experience: May 28, 2021
Louisiana
1 review
0 helpful votes
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Great Value
May 28, 2021

I bought this purse for my mother. She loves blue, but wanted a shoulder bag. However, when she saw the purse, although not a shoulder bag and larger than her preferred size, she wanted to keep it. The quality and condition are exceptional.

Date of experience: May 28, 2021
Illinois
1 review
0 helpful votes
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Great Experience with this seller
May 28, 2021
Updated review

Working with this seller was a breeze. They communicated with me that they received my order, when they shipped it, and the approximate delivery date. The item was packed well and arrived in perfect condition. I would shop their closet again.

Date of experience: May 28, 2021

It was fine
May 23, 2021
Previous review

It was fine. Shipped rates are way too high

Date of experience: May 22, 2021
Washington
1 review
0 helpful votes
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I love the shoes!
May 28, 2021

Very quick and fast shipping! Shoes are exactly as pictured!

Date of experience: May 28, 2021
Arizona
1 review
0 helpful votes
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The Northface Osito Jacket
May 28, 2021

Exactly as described, like new condition. Promptly shipped.

Date of experience: May 28, 2021
New York
1 review
0 helpful votes
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Beautiful wallet!
May 28, 2021

Beautiful wallet! Great experience with the seller. We do business with her again! Thank you!

Date of experience: May 28, 2021
California
1 review
0 helpful votes
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Just as described!
May 28, 2021

The item was just as described and arrived very quickly. Lovely and easy experience!

Date of experience: May 28, 2021
Virginia
1 review
0 helpful votes
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Carry on bag
May 28, 2021

Fast shipping and accurate product description. Thanks!

Date of experience: May 28, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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