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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Colorado
2 reviews
0 helpful votes
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5 Stars!
June 11, 2021

Bryce with Tradesy helped me to resolve an issue I had with a purchase I made in March, 2021. The vendor/supplier of the item(Louboutin shoes) could not provide the shoes represented on the Tradesy site. After some initial contact with the supplier, I chose to wait until she could find the shoes. I never received any messages unless I contacted the supplier to find out the status of the shipment. Bryce was so very helpful in reimbursing my charge and helping find another pair to purchase. He was a delight to work with and very professional. Great asset for Tradesy.

Date of experience: June 11, 2021
Washington
1 review
0 helpful votes
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Item as described
June 11, 2021

Smooth transaction. Item is exactly as described. Thank you.

Date of experience: June 11, 2021
Washington
1 review
0 helpful votes
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Beautiful Handbag!
June 11, 2021

I can always trust Tradesy with authentic pieces. The handbag I purchased is beautiful and in excellent condition- seller shipped item out quickly and secured it. Thank you, extremely pleased!

Date of experience: June 11, 2021
Texas
1 review
0 helpful votes
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Great
June 11, 2021

Great price and fast shipping. Will use again for purchasing designer things

Date of experience: June 11, 2021
New York
1 review
0 helpful votes
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It came fast and the bag is real so im happy about that.

Date of experience: June 11, 2021
Arizona
1 review
0 helpful votes
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Pretty earrings
June 11, 2021
Updated review

Easy process. I had been watching for some time and when I saw the 100.00 discount decided it was time to buy.

Date of experience: June 11, 2021

Difficult to check out
April 20, 2021
Previous review

Difficult to check out.

Date of experience: April 20, 2021

Easy to use site
April 11, 2021
Previous review

Easy to use site. Many options for me. Good descriptions.

Date of experience: April 11, 2021
Florida
1 review
0 helpful votes
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I will not see my parents until Saturday. Okay, I will not see my parents until Saturday.

Date of experience: June 11, 2021
Pennsylvania
1 review
0 helpful votes
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Fendi Bracelet
June 11, 2021

Perfect condition and quick shipping! Seller was polite and offered a percentage off.

Date of experience: June 11, 2021
Virginia
1 review
0 helpful votes
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Jacket
June 11, 2021

Great Condition of the jacket at arrived in a timely manner

Date of experience: June 11, 2021
New York
1 review
0 helpful votes
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Christian Louboutin heels
June 11, 2021

Shopping with Tradesy was super easy and fun! My purchase came quickly and was exactly what I expected.

Date of experience: June 11, 2021
Pennsylvania
2 reviews
0 helpful votes
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NA
June 11, 2021

Experience was good- did not have bad experience. Thanks

Date of experience: June 11, 2021
Virginia
2 reviews
0 helpful votes
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YSL College medium bag
June 11, 2021

Purchased YSL bag, it's Beautiful and in good condition. Fast shipping.

Date of experience: June 11, 2021
Kansas
1 review
0 helpful votes
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Thank you!
June 11, 2021

I've been looking for this purse for years! So glad I finally found it!

Date of experience: June 11, 2021
Texas
1 review
0 helpful votes
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Second purse purchased with Tradesy
June 11, 2021
Updated review

Both of the purses I purchased looked brand new. I even got a sweet thank you note with the last one purchased. I will definitely be back!

Date of experience: June 11, 2021

I had no problems at all
June 5, 2021
Previous review

I had no problems at all

Date of experience: June 5, 2021
Florida
4 reviews
0 helpful votes
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Beautiful gown!
June 11, 2021

Arrived quickly and fit perfectly. I'll be glamorous at my gala!

Date of experience: June 11, 2021
Texas
1 review
0 helpful votes
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I was sent the wrong size for an item and I initiated a refund. This was my first time doing it and it was a really easy process.

Date of experience: June 11, 2021
dev o. Tradesy Rep
over a year old

Hi Helynn,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so incredibly sorry you received the wrong size for an item! We are happy to hear you have requested a return and the process was easy for you.

If there is anything further we can do to help make this experience better, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

New York
1 review
0 helpful votes
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Received order very fast
June 11, 2021

Smooth check out process, Received order very fast, and item exactly as described.

Date of experience: June 11, 2021
Virginia
1 review
0 helpful votes
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Love the shoes
June 11, 2021

Great experience. I love my new shoes………………………………….

Date of experience: June 11, 2021
Kentucky
1 review
0 helpful votes
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Exactly what I was looking for
June 11, 2021

The purse I needed was sold out everywhere. I was so excited when I found it on Tradesy. I was nervous about the purchase because it was my first time ordering with them but everything turned out great. Item was shipped fast too!

Date of experience: June 11, 2021
Georgia
2 reviews
0 helpful votes
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Purse
June 11, 2021

I got good customer service from Tradsey and my seller.

Date of experience: June 10, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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