logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow MJE A.
Unfollow MJE A.
Share Review
Report Review

Shipping experience could use a little improvement but overall very pleased with my purchase. Would I purchase it again, for sure.

Date of experience: July 13, 2021
Massachusetts
1 review
0 helpful votes
Follow Meghan Y.
Unfollow Meghan Y.
Share Review
Report Review

Love my purchase!
July 13, 2021

I bought this dress and it came in too small, it was sold out in the size I would have needed until I found it on here. I ordered less than a week ago and it's already here! So grateful for the quick shipping and beautiful packaging!

Date of experience: July 13, 2021
Georgia
1 review
0 helpful votes
Follow Ansley F.
Unfollow Ansley F.
Share Review
Report Review

Just as described
July 13, 2021

Super easy transaction and fast shipping! Product as described.

Date of experience: July 13, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Nicole Z.
Unfollow Nicole Z.
Share Review
Report Review

New Sunglasses
July 13, 2021

I was looking for a pair of sunglasses I'd tried on a few weeks ago and couldn't find in the store. Tradesy had them at below retail. Love the glasses! They arrived on time with no shipping issues.

Date of experience: July 13, 2021
Ohio
1 review
0 helpful votes
Follow Dee X.
Unfollow Dee X.
Share Review
Report Review

Easy transaction
July 13, 2021

Simple and easy. Fast shipping and the seller was very helpful

Date of experience: July 13, 2021
Georgia
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Share Review
Report Review

Gently used perfection
July 13, 2021

It feels so good to purchase gently used clothing in excellent condition!. Buying clothing this way supports a circular economy. Good for me and my tired closet. Good for the planet! The dress is beautiful, unique and has no signs of wear, exactly as described. Shipped quickly too.

Date of experience: July 13, 2021
Illinois
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

Order came quickly than expected!
July 13, 2021

The order was shipped out quickly and came as described.

Date of experience: July 13, 2021
Georgia
1 review
0 helpful votes
Follow Erykah V.
Unfollow Erykah V.
Share Review
Report Review

Very Satisfied Customer
July 13, 2021

I absolutely Them. I have them in every color now. This Is another mK collection complete with every color.

Date of experience: July 12, 2021
Nevada
1 review
0 helpful votes
Follow Nicolle U.
Unfollow Nicolle U.
Share Review
Report Review

My first Tradesy purchase
August 12, 2021

At $2000+ for the Louis Vuitton purse, you would think it would be pristine. It LOOKS beautiful; however, it has come from a home of smokers. Don't recall the post stating that it had a smell.:-(

Date of experience: July 12, 2021
dev o. — Tradesy Rep
over a year old

Hi Nicolle,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
Follow Deanna C.
Unfollow Deanna C.
Share Review
Report Review

Louis Vuitton Purse
July 13, 2021

Susan was wonderful! She communicated quickly throughout the entire process. The experience was great from start to finish. I would definitely purchase from her again in the future.

Date of experience: July 12, 2021
New York
1 review
0 helpful votes
Follow Rose P.
Unfollow Rose P.
Share Review
Report Review

A lot of items to choose from. Wish it was easier to see only the new items. But will continue to use your services when buying for my daughters. They love everything I get from this website

Date of experience: July 12, 2021
Ohio
2 reviews
0 helpful votes
Follow Linda X.
Unfollow Linda X.
Share Review
Report Review

Love my Coach Bag
July 13, 2021
Updated review

Great service great selection. I love that you all have so many purses and bags to choose from. I really do like your pricing i will be making more purchases in the future.

Date of experience: July 12, 2021

Great service great selection
July 3, 2021
Previous review

Great service great selection.

Date of experience: July 3, 2021
Florida
1 review
0 helpful votes
Follow Kristine O.
Unfollow Kristine O.
Share Review
Report Review

Great response and service.
July 13, 2021
Updated review

I never heard of you but I will use your company again.

Date of experience: July 12, 2021

I never heard of you but I will use your company again
July 9, 2021
Previous review

I never heard of you but I will use your company again.

Date of experience: July 8, 2021
New Mexico
1 review
0 helpful votes
Follow Tiffany S.
Unfollow Tiffany S.
Share Review
Report Review

Perfect
July 13, 2021
Updated review

Fast and Easy. Professional and item is as described

Date of experience: July 12, 2021

Fast and Easy
July 2, 2021
Previous review

Fast and Easy

Date of experience: July 2, 2021
California
1 review
0 helpful votes
Follow Dale B.
Unfollow Dale B.
Share Review
Report Review

Tracking is poor
August 12, 2021

Seller dropped off product and it was days before we knew anything. Not a seller issue.

Date of experience: July 12, 2021
dev o. — Tradesy Rep
over a year old

Hi Dale,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

Where we have seen these tracking delays become more common due to the pandemic, it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience this has caused you.

In the future, if you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Georgia
1 review
0 helpful votes
Follow Carla W.
Unfollow Carla W.
Share Review
Report Review

Got it
July 13, 2021

Fast delivery box came with all the original things described as it came

Date of experience: July 12, 2021
Florida
1 review
0 helpful votes
Follow Christina T.
Unfollow Christina T.
Share Review
Report Review

Exactly as described
July 13, 2021

Perfectly packaged just as described with original tag and original Chanel box. Very happy!

Date of experience: July 12, 2021
Illinois
2 reviews
0 helpful votes
Follow Jennifer L.
Unfollow Jennifer L.
Share Review
Report Review

Nice item, quick ship
July 13, 2021

Item exactly as described, fits well, fast shipping

Date of experience: July 12, 2021
California
3 reviews
0 helpful votes
Follow Mary R.
Unfollow Mary R.
Share Review
Report Review

Luis Vuitton wallet
July 12, 2021

The ordering process was easy and the product is in great shape great find for a great price, very happy.

Date of experience: July 12, 2021
Texas
1 review
0 helpful votes
Follow Daphne G.
Unfollow Daphne G.
Share Review
Report Review

Beautiful but had to return bc item was too small
July 12, 2021
Updated review

Affirm is always a pleasure to shop with for items.

Date of experience: July 12, 2021

Affirm is always a pleasure to shop
July 9, 2021
Previous review

Affirm is always a pleasure to shop.

Date of experience: July 9, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos