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Tradesy

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Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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LOVE TRADESY
July 12, 2021

Super fast shipping, item was in even better condition than described. Will absolutely order from them again.

Date of experience: July 12, 2021
New York
1 review
0 helpful votes
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Review
August 11, 2021

Quick ship. Not sure item is authentic though.
Looks like a knock off

Date of experience: July 12, 2021
dev o. — Tradesy Rep
over a year old

Hi Jennifer,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described or if they have authenticity concerns they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

Ohio
1 review
0 helpful votes
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Tom Ford Purse
July 12, 2021

Seamless. It was as described. Quick, easy, fast!
Would buy again.

Date of experience: July 12, 2021
Alabama
1 review
0 helpful votes
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Two thumbs up
July 12, 2021

Overall, a good experience. I purchased my bag easily through the app. I did have to reach out to the seller to ask when my bag was going to be shipped.

Date of experience: July 12, 2021
New Jersey
1 review
0 helpful votes
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My Birthday gift to myself.
July 12, 2021

A beautiful timepiece that I wanted for years and decided for my 44th on the 4th of July was the best time.

Date of experience: July 12, 2021
Michigan
1 review
0 helpful votes
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Delivery
July 12, 2021

It was great and item shipped fast and arrived in perfect condition

Date of experience: July 12, 2021
New Hampshire
1 review
0 helpful votes
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Excellent
July 12, 2021

The clutch was in pristine condition with super fast shipping g

Date of experience: July 12, 2021
Arizona
1 review
0 helpful votes
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Shipped out quickly
July 12, 2021

Very professional delivery quick. Item as expected.

Date of experience: July 12, 2021
Minnesota
1 review
0 helpful votes
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Gucci Jolliceur
July 12, 2021

Very happy with my new bag! The description was pretty accurate. The corners are more frayed than what showed in the photos given. The description said canvas and leather but this bag has a fabric canvas. Would have been nice to know that from the description. Overall experience, very good! Will buy from Tradesy again!

Date of experience: July 12, 2021
New York
1 review
0 helpful votes
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Very Good
July 12, 2021
Updated review

Very Good, and I will use tradesy again thank you very much

Date of experience: July 12, 2021

Very Good, and I will use tradesy again thank you very...
July 3, 2021
Previous review

Very Good, and I will use tradesy again thank you very much

Date of experience: June 3, 2021
Florida
1 review
0 helpful votes
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Cracks in Leather
July 12, 2021

I love the bag. I wasn't expecting as many cracks in leather. The bag is beautiful and clean otherwise.

Date of experience: July 12, 2021
Germany
2 reviews
0 helpful votes
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It was a hassle but worth it
August 11, 2021
Updated review

My experience went well until it was time to check out. I work with the military and live in another country and I have an APO address and I was not able to check out using my address. It is of great disappointment that some sites have not rectified this issue. I should not have to ship my items to my family just to have them send it to me. It places more cost on me & time.

Date of experience: July 12, 2021
dev o. — Tradesy Rep
over a year old

Hi Tijuana,

We're so sorry to hear that you were having some trouble with purchasing abroad! Do know that our team is tirelessly working to provide a more seamless and easy process for our guests - we are so sorry this was not the case for you.

Presently, to place an order on Tradesy you must have a US shipping address. So buyers purchasing from abroad do have to use a freight forwarder or sometimes they have it sent to a family or friend.

While this is currently our process for buying abroad, this feedback you provided will help us in every way. I will be sure to share it with our team in hopes that we'll be able to use these opportunities to grow in the right direction.


My experience went well until it was time to check...
August 5, 2021
Previous review

My experience went well until it was time to check out. I work with the military and live in another country and I have an APO address and I was not able to check out using my address. It is of great disappointment that some sites have not rectified this issue. I should not have to ship my items to my family just to have them send it to me. It places more cost on me & time.

Date of experience: July 5, 2021
California
1 review
0 helpful votes
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Easy and reliable purchase
July 12, 2021

The ease of the purchase, the speed of the authentication and shipment exceeded my expectations. I am very happy with my new purchase.

Date of experience: July 12, 2021
New York
1 review
0 helpful votes
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As expected
July 12, 2021
Updated review

Well see == once I receive the ordered item. As expected

Date of experience: July 12, 2021

As expected
July 11, 2021
Previous review

Well see == once I receive the ordered item. As expected

Date of experience: July 10, 2021

Well see == once I receive the ordered item
July 8, 2021
Previous review

Well see == once I receive the ordered item

Date of experience: July 8, 2021
North Carolina
1 review
0 helpful votes
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Great
July 12, 2021

Great and easy with quick delivery. I will use it again

Date of experience: July 12, 2021
Colorado
1 review
0 helpful votes
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Beautiful LV Neverfull!
July 12, 2021
Updated review

Beautiful LV bag, easy transaction and just as described. Thank you!

Date of experience: July 12, 2021

Great!
July 8, 2021
Previous review

Great! Easy shopping!

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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Louis Vuitton Key pouch
July 12, 2021

Great!
Product was perfect and exactly as described in excellent condition. Delivered on time. Easy process…. Thank you.

Date of experience: July 12, 2021
Colorado
1 review
0 helpful votes
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Chanel sandals
July 12, 2021

Love the Chanel sandals. Thank you for the smooth transaction.

Date of experience: July 12, 2021
Georgia
2 reviews
0 helpful votes
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Fast Delivery
July 12, 2021

Fast delivery. Perfect transaction experience. Dress is very nice.

Date of experience: July 12, 2021
District of Columbia
1 review
0 helpful votes
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Product review
July 12, 2021

The item was received as stated. The bag is in very GOOD condition. Though there were a couple of spots in the lining, I was able to clean it. It looks as if the bag was barely used. I am very pleased with the product and will purchase again.

Date of experience: July 12, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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