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Tradesy

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Fantastic
October 26, 2021

Great and easy. Shopping was fast. Boots were gorgeous. Will shop again.

Date of experience: October 26, 2021
Florida
1 review
0 helpful votes
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Great
October 26, 2021

Fast shipping and good communication with seller! So happy with my item

Date of experience: October 26, 2021
Texas
1 review
0 helpful votes
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Gucci Bag!
October 26, 2021

I love my new Bag... It did not disappoint. I have been searching for the discontinued bag and it's in excellent shape, better than what I expected.

Thank you!

Date of experience: October 26, 2021
Florida
1 review
0 helpful votes
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Cinque a sept jacket
October 26, 2021

Seller was very easy to work with and
Shipped right away. The jacket was absolutely beautiful! Thank you!

Date of experience: October 26, 2021
Illinois
1 review
0 helpful votes
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LV cosmetic bag...
October 26, 2021

Fantastic, quick and concise! Beautiful piece, described exactly as it was received.

Date of experience: October 26, 2021
Pennsylvania
1 review
0 helpful votes
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Gorgeous sneakers
October 26, 2021

Smooth transaction. Once shipped, I received very quickly. The sneakers are gorgeous

Date of experience: October 26, 2021
Maryland
1 review
0 helpful votes
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Perfect!
October 26, 2021

Item was shiny and new and beautifully packaged! Thank you

Date of experience: October 26, 2021
Florida
1 review
0 helpful votes
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Lana necklace
October 26, 2021

The order was shipped quickly and the necklace was impeccable and flawless.

Date of experience: October 26, 2021
Florida
2 reviews
0 helpful votes
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Burberry scarf
November 25, 2021

I am disappointed. There was not a mention of a tear in the scarf. " gently used". Not so gentle

Date of experience: October 26, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

Pennsylvania
1 review
0 helpful votes
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Nicole Miller Top
October 26, 2021

This was my first experience ordering from Tradesy. I'll definitely give it another shot. Good quality and reasonably fast shipping.

Date of experience: October 26, 2021
California
2 reviews
1 helpful vote
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Smooth transaction
October 26, 2021

Smooth transaction, with the right seller, highly recommended.

Date of experience: October 26, 2021
California
2 reviews
0 helpful votes
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First Purchase
October 26, 2021

Everything was easy and the product is genuine and in even better condition than described! Sent super fast, packed with care and I'm very happy with Tradesy and the seller, Gold and Beyond.

Date of experience: October 25, 2021
Washington
1 review
0 helpful votes
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Quick delivery
October 26, 2021

Very good experience. Received well packaged item. New condition

Date of experience: October 25, 2021
Pennsylvania
1 review
0 helpful votes
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Great seller
October 26, 2021

Great communication, product as shown, good price, fast shipping

Date of experience: October 25, 2021
California
1 review
0 helpful votes
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Fast delivery
October 26, 2021

Item is as described. It arrived on time in beautiful packaging.

Date of experience: October 25, 2021
Arizona
1 review
0 helpful votes
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Great seller
October 25, 2021

Overall great, fast delivery. It was shipped in original box and insured as well

Date of experience: October 25, 2021
California
2 reviews
0 helpful votes
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Thank you, Cute handbag!
October 25, 2021

It was a quick and easy experience. Shipped promptly.

Date of experience: October 25, 2021
South Carolina
1 review
0 helpful votes
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LV Daimler Azur Girolta
October 25, 2021

Great experience once I reached out to seller for update on shipment. Product was shipped UPS with tracking which I very much appreciated and arrived in fantastic condition.

Date of experience: October 25, 2021
Florida
3 reviews
0 helpful votes
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Great
October 25, 2021

I was very happy with the seller's response time, to any and all questions. Will definitely do business again, through site. Very happy with produce, too.

Date of experience: October 25, 2021
Massachusetts
1 review
0 helpful votes
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Great experience
October 25, 2021

Item exactly as described and it great condition... thanks!

Date of experience: October 25, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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