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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Hazzel free
October 28, 2021

My order arrived faster than I expected. Order looks exactly as seen in the picture. Thanks!

Date of experience: October 27, 2021
Missouri
1 review
0 helpful votes
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Gucci Bum Bag
October 28, 2021

Seller responded quickly with all my questions, shipped really fast too!

Date of experience: October 27, 2021
Michigan
1 review
0 helpful votes
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I received my top within a week
October 27, 2021

I am satisfied with the delivery timing, as well as the quality of the item

Date of experience: October 27, 2021
Texas
1 review
0 helpful votes
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Great condition and FAST
October 27, 2021

The item arrived as described and quickly! This is going to be an excellent Xmas gift!

Date of experience: October 27, 2021
Georgia
1 review
0 helpful votes
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Perfect
October 27, 2021

I made the purchase and was notified the item would be shipping. Everything ran smooth

Date of experience: October 27, 2021
Michigan
1 review
0 helpful votes
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Prada bag
October 27, 2021

My bag is just as described, I love my bag and it came in the mail quick!

Date of experience: October 27, 2021
Illinois
1 review
0 helpful votes
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Fast delivery
October 27, 2021

Item is as described. Price is great. I love it. I will continue to shop at Tradesy.

Date of experience: October 27, 2021
Indiana
1 review
0 helpful votes
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My first Tradesy purchase
October 27, 2021

I have been very pleased and the dress I purchased is even more gorgeous in person!

Date of experience: October 27, 2021
Colorado
1 review
0 helpful votes
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Everything
October 27, 2021

Everything perfect. Great shoes and quick delivery.

Date of experience: October 27, 2021
California
1 review
0 helpful votes
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Excellent condition!
October 27, 2021

Great experience! Product as described. Will use site again.

Date of experience: October 27, 2021
Iowa
1 review
0 helpful votes
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Good website, good products
October 27, 2021

Good website for shipping. Everything smooth and good price

Date of experience: October 27, 2021
Florida
1 review
0 helpful votes
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Green Purse.
October 27, 2021

Love my purse in perfect condition. I'm always so happy with the time as well as the condition of my purchase.

Date of experience: October 27, 2021
California
1 review
0 helpful votes
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Excellent service!
October 27, 2021

Woot! I got my package within 2 days. Such a beautiful bag! Excellent service!

Date of experience: October 26, 2021
New York
1 review
0 helpful votes
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This item's description was wrong.
November 26, 2021

This item's size was wrong.
It's much bigger than description.
I was expected much smaller than that.

Date of experience: October 26, 2021
dev o. — Tradesy Rep
over a year old

Hi M,

We recently reviewed your feedback and wanted to follow up with you.

We're so terribly sorry to hear that your item came not as described! We know how frustrating this can be, which is why we offer a Return's Policy that facilitates Misrepresentation Claims and requests. It looks as though you have already initialized a return request for this item. As soon as it is delivered and scanned at our facility we will be sure to update you with our findings.

Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

It’s very frustrating to feel like you’re not being understood or that you’re not getting the help you need. It is always our goal to provide excellent customer service, If there’s anything else specific you’d like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
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Penguin Classic tote bag
October 27, 2021

Delivery was friendly, on time, and item was in perfect condition. Can't wait to start using it for my book/copyediting needs. Thank you!

Date of experience: October 26, 2021
Illinois
2 reviews
0 helpful votes
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Always great!
October 27, 2021

Quick shipping. Great products and selection. Great prices!

Date of experience: October 26, 2021
Iowa
1 review
0 helpful votes
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Fast ship and exactly as described. Very happy with my purchase.

Date of experience: October 26, 2021
Washington
1 review
0 helpful votes
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Everything came just as expected!
October 26, 2021

Easy to order, delivery was quick, process painless!

Date of experience: October 26, 2021
California
1 review
0 helpful votes
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Beautiful shoes
October 26, 2021

Delivered fast and are stunning! They look even better in person

Date of experience: October 26, 2021
New Jersey
2 reviews
0 helpful votes
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Top quality
October 26, 2021
Updated review

From the moment I choose the product, everything goes very smooth, love this site

Date of experience: October 26, 2021

Very good, I enjoyed all the items
August 30, 2021
Previous review

Very good, I enjoyed all the items

Date of experience: August 29, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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