logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Norma L.
Unfollow Norma L.
Share Review
Report Review

Order came in a timely manner and the merchandise is exactly what I expected. Thank you.

Date of experience: November 4, 2021
New York
1 review
0 helpful votes
Follow stacy K.
Unfollow stacy K.
Share Review
Report Review

Valentino handbag
November 4, 2021

I purchased a limited valentino bag and the seller was very quick to respond to my questions. The bag was exactly as described and is absolutely beautiful.

Date of experience: November 4, 2021
California
1 review
0 helpful votes
Follow Nicole S.
Unfollow Nicole S.
Share Review
Report Review

Cute shoes!
November 4, 2021

Love these shoes so much I bought this pair on Tradesey and now I have two pairs. My other pair are a bit worn out, this pair from Tradesy is basically brand new and I love them! Thank you!

Date of experience: November 3, 2021
California
1 review
0 helpful votes
Follow Kate L.
Unfollow Kate L.
Share Review
Report Review

Great LV bag!
November 4, 2021

This bag exceeded my expectations - pristine condition. Beautiful. So happy with the purchase. Thank you!

Date of experience: November 3, 2021
California
1 review
0 helpful votes
Follow Misty I.
Unfollow Misty I.
Share Review
Report Review

Great experience
November 4, 2021

Everything arrived quickly and was better than expected.

Date of experience: November 3, 2021
Texas
2 reviews
0 helpful votes
Follow Tracy M.
Unfollow Tracy M.
Share Review
Report Review

Beautiful beyond words!
November 4, 2021

I bought a gorgeous 38" tortishell link necklace. I already knew is was beautiful and had been searching for the right one. Wow! Unbelievably stunning and it arrived just a few days after placing the order. Fabulous service and I can hardly wait to wear it. Like tomorrow!

Date of experience: November 3, 2021
Michigan
2 reviews
0 helpful votes
Follow Twanda M.
Unfollow Twanda M.
Share Review
Report Review

Excited
November 4, 2021

Easy shopping, fair prices, self indulgent, smooth from purchase to delivery

Date of experience: November 3, 2021
Minnesota
1 review
0 helpful votes
Follow Marquese T.
Unfollow Marquese T.
Share Review
Report Review

N/a
December 4, 2021

Great job on delivering my item! Thank you!………………………………………………………………………………………………………………………………………………..

Date of experience: November 3, 2021
dev o. Tradesy Rep
over a year old

Hi Marquese,

We recently reviewed your feedback and wanted to follow up with you.

We are so happy to hear that you've made a purchase with us and that your item was delivered! We hope you love it.

Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

If there’s anything else specific you’d like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Arkansas
1 review
0 helpful votes
Follow Andrea B.
Unfollow Andrea B.
Share Review
Report Review

Wonderful!
November 4, 2021

My purchase was in wonderful condition - even better than I expected.

Date of experience: November 3, 2021
California
1 review
0 helpful votes
Follow Tanya E.
Unfollow Tanya E.
Share Review
Report Review

Valentino Stud Pump
November 4, 2021

I have never ordered from Tradesy before so I was reluctant at first but I am glad I did. I am very satisfied with my product. The shoes were described accurately on line. Also the delivery was quick.

Date of experience: November 3, 2021
California
1 review
0 helpful votes
Follow Laura A.
Unfollow Laura A.
Share Review
Report Review

Fast Shipping!
November 4, 2021

Fast shipping, brand new love them! Perfect size and color.

Date of experience: November 3, 2021
Missouri
1 review
0 helpful votes
Follow Liesl Z.
Unfollow Liesl Z.
Share Review
Report Review

Purse
November 4, 2021

Beautiful! Better than I expected! The description said scratched on buckle and studs…couldn't find them!

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
Follow mauradono M.
Unfollow mauradono M.
Share Review
Report Review

Marc Fisher Boots
November 3, 2021

Got amazing boots that were much more expensive everywhere else I shopped.
Found them on tradesy... were brand new and look amazing.

Date of experience: November 3, 2021
New York
1 review
0 helpful votes
Follow Patria R.
Unfollow Patria R.
Share Review
Report Review

I love my new YSL purse
November 3, 2021

My experience was great the shipping was really fast

Date of experience: November 3, 2021
Minnesota
1 review
0 helpful votes
Follow Sheila Q.
Unfollow Sheila Q.
Share Review
Report Review

This is my first purchase with Tradesy. I purchased a Necklace and Earring set to wear with new gown to a wedding. It was a vintage styled and quite unique. It was advertised for one price ($56) on Pinterest, but when I was forwarded to the Tradesy Site, the price was $79. HERE IS THE BAIT AND SWITCH! The necklace that arrived was NOT the one I ordered, but a gaudy, large rhinestone, very fake looking set. I'm guessing the set would be priced lower than the one I purchased. I'm in the process of returning it (FINGERS CROSSED) and hoping for a full refund. Time is now running out for me to purchase another necklace online. And I would NEVER TRUST TRADESY again to deliver wht I purchased, in time to meet my expectations.

Date of experience: November 3, 2021
dev o. Tradesy Rep
over a year old

Hi Shelia,

Congrats on your first purchase with us! We're so excited for you to receive your item.

Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

If there’s anything else specific you’d like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
Follow Yvonne D.
Unfollow Yvonne D.
Share Review
Report Review

Valentino Shoes
November 3, 2021

The shoes were in good condition with exception of sole on one toe was loose by 1 inch back but I can have it glued back on at the shoemakers also there was a chip out of the toe of that shoe but I can touch that up.
The packing was good and the shoes are so nice. Thank you to the seller.
I am happy with my purchase

Date of experience: November 3, 2021
Illinois
1 review
0 helpful votes
Follow Cora X.
Unfollow Cora X.
Share Review
Report Review

PERFECT!
November 3, 2021

Always good Customer Service with Tradesy. The item as received 1 day earlier that posted...

Date of experience: November 3, 2021
California
2 reviews
0 helpful votes
Follow Paulette V.
Unfollow Paulette V.
Share Review
Report Review

Very happy
November 3, 2021

My experience with Tradesy was a very good one I will definitely do some more shopping in the future

Date of experience: November 3, 2021
Virginia
1 review
0 helpful votes
Follow Brienne L.
Unfollow Brienne L.
Share Review
Report Review

Great experience
November 3, 2021

Purchased a second hand vintage Louis Vuitton handbag

Date of experience: November 3, 2021
Colorado
1 review
0 helpful votes
Follow Susie Q.
Unfollow Susie Q.
Share Review
Report Review

Great item!
November 3, 2021

I received my item quickly and it was as described. Minimal damage. The item is nearly new! I definitely think it's a little more aged than it led to in the description. True to size and great condition. I highly recommend buying from the dress project.

Date of experience: November 3, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos