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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Fast and perfect condition
November 6, 2021

Good communication excellent condition fast shipping

Date of experience: November 6, 2021
Texas
1 review
0 helpful votes
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Beautiful boots
November 6, 2021

My boots were exactly as described and they fit perfectly. Trades was great with communicating the status of my order and following up. I will order from Tradesy again.

Date of experience: November 6, 2021
New Jersey
2 reviews
0 helpful votes
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Chanel hat
November 6, 2021

Quick and easy- found what I was looking for and revived a discount.

Date of experience: November 6, 2021
Utah
1 review
0 helpful votes
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La Belle coat
November 6, 2021

It's great. And fast shipping. Definitely will buy from this sellers again. Thank you

Date of experience: November 5, 2021
North Carolina
1 review
0 helpful votes
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Immediate service
November 5, 2021

I asked the seller if they would get me the bag as soon as they could. They literally shipped it that afternoon. I'm doing a trunk show next week and wanted to have the purse and I do. Very pleased!

Date of experience: November 5, 2021
Florida
1 review
0 helpful votes
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Perfect Louboutins!
November 5, 2021

Site easy to use. Shoes as advertised. Came as promised. Kudos to Tradesy and the seller! I am always skeptical about ordering from 3rd parties. Been burned too many times. But my 1st time using this site was very successful.

Date of experience: November 5, 2021
Pennsylvania
1 review
0 helpful votes
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Great experience
November 5, 2021

Fast shipping/delivery. Beautiful purse. Recommend this seller.

Date of experience: November 5, 2021
Michigan
2 reviews
0 helpful votes
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Glasses were pristine
November 5, 2021

I am very happy with the new item I received. It was packaged nicely and no issues.

Date of experience: November 5, 2021
New York
1 review
0 helpful votes
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Gucci Purse
November 5, 2021

Everything came quickly. Product shown was product delivered.

Date of experience: November 5, 2021
Massachusetts
1 review
0 helpful votes
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Great experience
November 5, 2021

Excellent! Even more beautiful in person. Thank you!

Date of experience: November 5, 2021
Texas
1 review
0 helpful votes
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Quick shipment, just as described! I am very pleased with my purchase!

Date of experience: November 5, 2021
Ohio
1 review
0 helpful votes
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Grateful
November 5, 2021

This purse is beautiful. Thank you so much. I've been looking for one of these for a long time.

Date of experience: November 5, 2021
District of Columbia
1 review
0 helpful votes
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Satisfied Customer Always
November 5, 2021

I love everything about Tradesy…I always have a great experience

Date of experience: November 5, 2021
North Carolina
1 review
0 helpful votes
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Nice and quick
November 5, 2021

Nice and smooth got my item in time, item was matching description

Date of experience: November 4, 2021
New York
1 review
0 helpful votes
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Good experience
November 5, 2021

Very good service and authentic item. I love the discounts that tradesy also gives.

Date of experience: November 4, 2021
California
1 review
0 helpful votes
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Good
November 5, 2021

Very easy and happy with the item exactly like the pictures

Date of experience: November 4, 2021
Texas
1 review
0 helpful votes
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Great first experience
November 5, 2021

Just had my first purchase with tradesy and was a easy, great experience. Fast shipping, item was exactly as described and very happy with my new Gucci bag!

Date of experience: November 4, 2021
Illinois
1 review
0 helpful votes
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Scarf
November 5, 2021

Great and super easy purchase! Very quick delivery time as well.

Date of experience: November 4, 2021
Michigan
1 review
0 helpful votes
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Very happy with my order
November 5, 2021

My MK purse was packed neatly in a protective box from Tradesy. I could hear the mail carrier scanning the package at drop off, so i was excited to be home when it arrived and opened it immediately. Thank you!

Date of experience: November 4, 2021
Louisiana
1 review
0 helpful votes
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Experience was good :) however the pouch is smaller than it looked

Date of experience: November 4, 2021
dev o. — Tradesy Rep
over a year old

Hi Nicole,

We recently reviewed your feedback and wanted to follow up with you!

We are so happy to hear you've had a good experience thus far, though we know how disappointing it is to receive an item only to find it wasn't quite what you were expecting. We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return for inaccurate or inconsistent listing details within 4 days of delivery. To learn more about our Return Policy please click here, https://www.tradesy.com/returns/.

Should you be interested in any further information or insight into our returns process, you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there’s anything you’d like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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