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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Jenn E.
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I had an offer attached to my order it was not honored by Tradesy for one reason or another so I was charged the full price of the bag when there was a promotional offer. The bag has arrived and has not been authenticated yet but I have received it. It appears to be in condition as described.

Date of experience: November 15, 2021
New York
1 review
0 helpful votes
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Fast shipping and great product!
November 15, 2021

Product was exactly as described and arrived promptly and in super cute packaging!

Date of experience: November 15, 2021
Maine
1 review
0 helpful votes
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Confusing shipping and delivery updates
December 15, 2021

The dress that I ordered was just as described. However, the item was not shipped until 8 days after the order was confirmed. The shipping updates were confusing and didn't correspond to the actual delivery date and location (parcel box vs doorstep). As a result the dress was left outside in the rain, with no waterproof packaging.

Date of experience: November 15, 2021
dev o. Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.

Where we have seen tracking delays become more common due to the pandemic, it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience and confusion the tracking updates caused.

In the future, do know that if you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM - 3 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Georgia
1 review
0 helpful votes
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Gorgeous bag
November 15, 2021

This bag is even better in person. Gorgeous. Easy shipping. Followed up to be sure I received the order

Date of experience: November 15, 2021
New York
1 review
0 helpful votes
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Excellent service
November 15, 2021

Very good experience. Shipment was fast and items were exactly as described.

Date of experience: November 15, 2021
South Carolina
2 reviews
0 helpful votes
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Super Happy w Purchase
November 15, 2021

The pants arrived quickly and were exactly as advertised. So very happy!

Date of experience: November 15, 2021
California
1 review
0 helpful votes
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Perfect!
November 15, 2021

Fast shipping. Very communicative and transparent seller. And it's a perfect fit!

Date of experience: November 15, 2021
Colorado
1 review
0 helpful votes
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Awesome
November 15, 2021

Best shopping experience. I really recommend this web.

Date of experience: November 14, 2021
New York
1 review
0 helpful votes
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Great service
November 15, 2021

Good experience, shipping was fast, received a day earlier than stated. Thanks

Date of experience: November 14, 2021
Washington
1 review
0 helpful votes
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This arrived SO fast!
November 15, 2021

My Prada wallet was in excellent condition! It arrived promptly! I only wish it came with original authenticity papers. Other than that, I'm happy with my purchase!

Date of experience: November 14, 2021
North Carolina
1 review
0 helpful votes
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Tradesy is so easy to navigate and has exclusive merchandise.

Date of experience: November 14, 2021
California
1 review
0 helpful votes
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Michael Kors Shoulder Bag
November 14, 2021

Item in great condition, and packed well. Happy with my purchase.

Date of experience: November 14, 2021
Massachusetts
1 review
0 helpful votes
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Louboutin shoes
November 14, 2021

Beautiful shoes, quick shipping, good communication from seller

Date of experience: November 14, 2021
New York
2 reviews
0 helpful votes
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Burberry jacket
November 14, 2021

Easy purchase and received the jacket quick and packaged nicely

Date of experience: November 14, 2021
Ohio
1 review
0 helpful votes
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Palm tree necklace
November 14, 2021

Good and best price, delivery availability and time to receive for gift giving.

Date of experience: November 14, 2021
Illinois
1 review
0 helpful votes
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Perfect Professional Personal
November 14, 2021

I first used Poshmark, and it was the worst experience ever. Seller never responded to me after purchase. After 7 days of waiting they said they canceled my order and gave me a refund, had to wait another week for that. So I decided to use Tradesy, which I was gonna use from the start. So quick and professional it was night and day. The seller was great and packaged my gift so personal and nice my wife loved it. I recieved it in 3 days after purchase. Love Tradesy and will always use them. Thank you

Date of experience: November 14, 2021
Michigan
2 reviews
0 helpful votes
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No enclosed receipt!
November 14, 2021

The box came with so much paper inside except for a very important form of proof of purchase which is a receipt. But overall i love how the seller include a gucci box with my purse.

Date of experience: November 14, 2021
California
1 review
0 helpful votes
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Alo top
November 14, 2021

The item came as it was posted. Nice top…………………………………………………………….

Date of experience: November 14, 2021
Thailand
1 review
0 helpful votes
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Well-recieved
November 14, 2021

The product come in a good condition and beautiful.

Date of experience: November 13, 2021
California
3 reviews
0 helpful votes
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Great Purse
November 14, 2021

Little afraid at beginning is a lot of money but great results very happy with the purse and new conditions of it thanks

Date of experience: November 13, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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