Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Tradesy

Tradesy

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Tradesy?
grey stargrey stargrey stargrey stargrey star

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Anna D.
Unfollow Anna D.
Share Review
Report Review

Jimmy Choo
November 30, 2021

First time experience with Tradesy and it turned out to be a great one starting with an order and receiving it! Great customer service and my shoes look like they never been worn. The description did say like new and it was true. Amazing! I feel like they are brand new shoes.

Date of experience: November 29, 2021
Georgia
1 review
0 helpful votes
Follow Cecelia F.
Unfollow Cecelia F.
Share Review
Report Review

Perfect
November 30, 2021

Order as described. Glad to have purchased from seller

Date of experience: November 29, 2021
Georgia
1 review
0 helpful votes
Follow Tomica Q.
Unfollow Tomica Q.
Share Review
Report Review

Great gift to myself!
November 30, 2021

Good shopping experience from beginning to the end!

Date of experience: November 29, 2021
Texas
1 review
0 helpful votes
Follow Kathy C.
Unfollow Kathy C.
Share Review
Report Review

Wallet
November 30, 2021

Timely delivery particularly during thanksgiving holiday.

Date of experience: November 29, 2021
Virginia
1 review
0 helpful votes
Follow Alyssa V.
Unfollow Alyssa V.
Share Review
Report Review

Thanks!
November 30, 2021

It would have been nice for the seller to tell me there were delays instead of me wondering what happened to the shoe. But after talking to the seller and getting the shoes everything was great.

Date of experience: November 29, 2021
Georgia
2 reviews
6 helpful votes
Follow Janina W.
Unfollow Janina W.
Share Review
Report Review

Nice Tory Burch boots
November 29, 2021

Is very responsible and came fast, my first time and I happy with those boots.

Date of experience: November 29, 2021
North Carolina
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

Inphity bracelet
November 29, 2021

My only problem is that. My Tiffany bracelet didn't come in Tiffany's signature pouch and box or the bag...

Date of experience: November 29, 2021
California
1 review
0 helpful votes
Follow SEA N.
Unfollow SEA N.
Share Review
Report Review

Gucci Kitty
November 29, 2021

Wonderful transaction and experience. Will return. Thank you!

Date of experience: November 29, 2021
Washington
2 reviews
0 helpful votes
Follow Allyson A.
Unfollow Allyson A.
Share Review
Report Review

Great product & Service
November 29, 2021

Nice pre-owned Gucci wallet. Well packaged. Quick service and received promptly.

Date of experience: November 29, 2021
Nevada
1 review
0 helpful votes
Follow Farolyn S.
Unfollow Farolyn S.
Share Review
Report Review

Cutest little vest!
November 29, 2021

My experience finding & ordering my item was very easy. Shipping was super quick.

Date of experience: November 29, 2021
Tennessee
1 review
0 helpful votes
Follow Claire I.
Unfollow Claire I.
Share Review
Report Review

Gorgeous bag!
November 29, 2021

Had a great buying experience. The bag is perfect!

Date of experience: November 29, 2021
Texas
2 reviews
0 helpful votes
Follow Elizabeth T.
Unfollow Elizabeth T.
Share Review
Report Review

Oh my!
November 29, 2021

Got a great deal on a used Chanel navy blue patent leather bag. A *slight* tic on the bottom but one the whole, a GREAT value for the money. I LOVE it!

Date of experience: November 29, 2021
Missouri
1 review
0 helpful votes
Follow Rita U.
Unfollow Rita U.
Share Review
Report Review

Chanel Necklace
November 29, 2021

The necklace is gorgeous. I'm so happy I treated myself with this extravagant purchase.

Date of experience: November 29, 2021
California
1 review
0 helpful votes
Follow Maria C.
Unfollow Maria C.
Share Review
Report Review

Love the brand new leather sneakers
November 29, 2021

Nicely packaged and met my expectations. I love the shoes

Date of experience: November 29, 2021
New York
1 review
0 helpful votes
Follow Brittany W.
Unfollow Brittany W.
Share Review
Report Review

Great Product and Service!
November 29, 2021

The boots I ordered were practically new and just as fabulous as I hoped!

Date of experience: November 29, 2021
Florida
0 reviews
0 helpful votes
Follow Gary G.
Unfollow Gary G.
Share Review
Report Review

Louis Vuitton Bag
December 29, 2021

Overall, product looks okay. Came with aftermarket off color dust bag cover as opposed to Louis Vuitton.

Date of experience: November 29, 2021
Illinois
1 review
0 helpful votes
Follow Morgan T.
Unfollow Morgan T.
Share Review
Report Review

Great Customer Service
November 29, 2021

Super helpful, never had a bad experience with the site

Date of experience: November 29, 2021
North Dakota
1 review
0 helpful votes
Follow Miriam E.
Unfollow Miriam E.
Share Review
Report Review

Fast, great prices! Many choices, ability to choose items and easy to pay

Date of experience: November 29, 2021
Texas
3 reviews
0 helpful votes
Follow Muriel J.
Unfollow Muriel J.
Share Review
Report Review

Trustworthy site
November 29, 2021
Updated review

I have ordered four designer bags from Tradesy; three items were shipped out quick and every item was the same as it described on the advertising. Except one item, it was a Gucci bag, I ordered it and paid for it, however, the seller failed to confirm or ship out the product. It ended up Tradesy had to cancel the deal. It was not a pleasant experience and it should not be happened at the Tradesy site. I hope in the future, Tradesy should scrutinize its client carefully.
Other than that, so far, I am very happy with my purchase.

Date of experience: November 29, 2021

First time with Tradesy
September 10, 2021
Previous review

First time with Tradesy. Chatted with the agent. Felt a bit better

Date of experience: September 10, 2021
Pennsylvania
1 review
0 helpful votes
Follow Elise N.
Unfollow Elise N.
Share Review
Report Review

Excellent
November 29, 2021

Wonderful experience. Fast shipping and great product

Date of experience: November 29, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos