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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Purse
December 28, 2021

Always great experience with each purchase from Tradesy.

Date of experience: December 27, 2021
Colorado
1 review
0 helpful votes
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It took awhile but finally came so thank you for my order have a merry Christmas bye

Date of experience: December 27, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.

Where we have seen tracking delays become more common due to the pandemic, the holiday season, and severe weather conditions it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience this has caused you.

In the future, if you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM - 3 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Pennsylvania
1 review
0 helpful votes
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Tim woods Santa purse
December 27, 2021

The item purchased by the seller was as described and shown… excellent communication and arrived when expected. No issues or problems. Thanks

Date of experience: December 27, 2021
Colorado
1 review
0 helpful votes
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Perfect holiday gift to myself!
December 27, 2021

Love this LV bag and the ordering experience was seamless!

Date of experience: December 27, 2021
California
1 review
0 helpful votes
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Better than expected!
January 26, 2022

My Gucci was delivered FAST and it was a little bigger than I expected and realized it was even better!

Date of experience: December 27, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
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5 starts
December 27, 2021

Fast shipping, excellent communication, excellent item. I will definitely buy again with Gold And Beyond.

Date of experience: December 27, 2021
North Carolina
1 review
0 helpful votes
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Great Purchase!
December 27, 2021

The bag came just as described, clean, looks like it was barely worn, and was packaged carefully

Date of experience: December 27, 2021
Georgia
1 review
0 helpful votes
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LV
December 27, 2021

Quick and easy. Ordered two days before Christmas and it arrived today at 730 a.m. Way quicker than expected. Product was exactly what was expected

Date of experience: December 27, 2021
California
1 review
0 helpful votes
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I received a fake Lanvin purse. I was busy over the holidays so went to return it 5 days after receiving it to discover a 4 day return policy! I was upset but opened a chat line and very quickly received a return label for the bag. Buyers need to be aware of such a short policy.

Date of experience: December 27, 2021
District of Columbia
2 reviews
0 helpful votes
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Fast Delivery Packaged As New
December 27, 2021

Fast delivery and packaged just like a new item from the factory. You have a new customer. My wife loved it!

Date of experience: December 27, 2021
Michigan
1 review
0 helpful votes
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Great Service
December 27, 2021

Fast shipping and I love my backpack! This is my 3rd purchase and the process is always quick and easy.

Date of experience: December 27, 2021
California
1 review
0 helpful votes
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Satisfactory
December 27, 2021

As a first time user of Tradesy I am pleased with my experience, and will certainly use again.

Date of experience: December 27, 2021
Virginia
1 review
0 helpful votes
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Great Service
December 27, 2021

I received my purchase in 4 days! The purse is exactly what was described.

Date of experience: December 27, 2021
Texas
1 review
0 helpful votes
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Beautiful
December 27, 2021

Never ordered from Tradesy. Wasn't sure what to expect but was very pleased. Handbag is in great shape. Perfect color. Excellent experience with seller.
Ordered and received timely.

Date of experience: December 26, 2021
Pennsylvania
1 review
0 helpful votes
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Love it!
December 27, 2021

Everything went smoothly, the dress is perfect. Very happy with my purchase!

Date of experience: December 26, 2021
Texas
1 review
0 helpful votes
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Shoes
December 26, 2021

Item was delivered quickly and great communication. Love my new shoes

Date of experience: December 26, 2021
Florida
1 review
0 helpful votes
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Good service
December 26, 2021

Order was shipped as indicted and receive in a timely manner

Date of experience: December 26, 2021
New York
1 review
0 helpful votes
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Gift
December 26, 2021

Delivered as promised and accurately described. Would recommend

Date of experience: December 26, 2021
Tennessee
1 review
0 helpful votes
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Awesome purchase
December 26, 2021

Awesome seller, fast shipping and excellent communication

Date of experience: December 25, 2021
Indiana
2 reviews
0 helpful votes
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A beautiful dress coat.
December 25, 2021

My purchase was done easily, the item I purchased came early, and I couldn't be more pleased! It looked great, quality was as expected, and fit exactly like I thought it would.

Date of experience: December 25, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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