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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Item as described
January 11, 2022

Although as described there is a very strong odor. From storage I gather. Generally happy with my purchase.

Date of experience: January 11, 2022
Washington
0 reviews
0 helpful votes
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Chanel clutch
January 11, 2022

Beautiful clutch but wished there was a box that goes with it.

Date of experience: January 10, 2022
Colorado
2 reviews
1 helpful vote
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Excellent transaction!
January 11, 2022

Shoes as description in excellent condition. Very smooth transaction; fast shipping & delivery. Thank you.

Date of experience: January 10, 2022
Georgia
1 review
0 helpful votes
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Gucci Frames
January 11, 2022

Exceptional. Seller was attentive to the order, packed it nicely & received it swiftly.

Date of experience: January 10, 2022
Tennessee
1 review
0 helpful votes
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Good sandals
January 11, 2022

Thanks. Just what I wanted! The color- perfect
The condition-excellent.

Yeah!

Date of experience: January 10, 2022
Washington
0 reviews
0 helpful votes
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Amazing!
January 11, 2022

Seller was most helpful, product came just as described, in perfect condition new in the box, and shipping was fast and easy. Very happy!
Thank you!

Date of experience: January 10, 2022
Tennessee
1 review
0 helpful votes
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Review
January 10, 2022

Complete transaction. Good product. Reasonable delivery time. Thank you.

Date of experience: January 10, 2022
South Carolina
1 review
0 helpful votes
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Anthro Earrings
January 10, 2022

Just as expected! Excellent condition, shipping was fast too!

Date of experience: January 10, 2022
Florida
1 review
0 helpful votes
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Gucci Hat
January 10, 2022

Great! Thank you! It was a pleasure doing business with you.

Date of experience: January 10, 2022
Washington
1 review
0 helpful votes
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I ordered a Good American letter "R" hoodie that I've been looking for for literally three years! So happy to have it, just as expected.

Date of experience: January 10, 2022
California
1 review
0 helpful votes
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Review
February 9, 2022

Second time the estimated delivery was completely wrong— probably delivery service fault but hard to shop for gifts when this happens

Date of experience: January 10, 2022
dev o. Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.

Where we have seen these tracking delays become more common due to the pandemic, holiday season, and severe weather conditions it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience this has caused you.

In the future, if you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM - 3 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Georgia
1 review
0 helpful votes
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Not As Described
January 10, 2022
Updated review

I received an item that was very damaged! It was described as "may have been worn but shows no signs of wear" This does not even appear to be an authentic bag. I have requested a refund and I am sending this item back for review.

Date of experience: January 10, 2022

Love this site and the amount of detail given for each...
January 3, 2022
Previous review

Love this site and the amount of detail given for each item.

Date of experience: January 2, 2022
North Carolina
1 review
0 helpful votes
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Wonderful!
January 10, 2022

Great! Always a great site and I will shop again at some time

Date of experience: January 10, 2022
Ohio
1 review
0 helpful votes
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Green Is Good
January 10, 2022

My item arrived in a timely manner and in good condition. It's lovely and I will enjoy it for years to come. My only issue is that it is really wrinkled, as the photos showed, and when paying this much for one item, it would be nice not to have to deal with that on my end………

Date of experience: January 10, 2022
California
1 review
0 helpful votes
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Ok w a little of uncertainty, I wish that I can receive link or any updates of delivery

Date of experience: January 9, 2022
Tennessee
2 reviews
0 helpful votes
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Easy process
January 10, 2022

Love it! Super easy to find what you need! A lot to choose from and discount coupons are available.

Date of experience: January 9, 2022
New York
1 review
0 helpful votes
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I'm in Love
January 10, 2022

Easy to locate items and view them in what condition they actually are. I also love that anything can be returned for credit unlike other sites that have a final sales policy.

Date of experience: January 9, 2022
New York
1 review
0 helpful votes
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Coach Bag
January 10, 2022

Perfect & great quality. There was only one very small stain, but almost not visible.

Date of experience: January 9, 2022
Pennsylvania
1 review
0 helpful votes
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Great experience!
January 9, 2022

Amazing can't wait for my purchase to come! Have read good reviews about TRADESY!
First time shopping and buying. Fast shipping. Item is beautiful and just as described and pictured! Thank you! Highly recommend

Date of experience: January 9, 2022
Texas
0 reviews
0 helpful votes
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Excellent experience!
January 9, 2022

The process from beginning to end was wonderful. I felt reassured if the progress of the order constantly and the time that arrived was exactly as expected.

Date of experience: January 9, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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