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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Love it
February 2, 2022

Dress arrived in beautiful condition and fits perfectly

Date of experience: February 2, 2022
Wisconsin
1 review
0 helpful votes
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Chanel bag
February 2, 2022

Perfect! Thank you so much! Fast shipping, great communication, bag was exactly as described.

Date of experience: February 2, 2022
Alabama
1 review
0 helpful votes
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Over-the-moon delighted!
February 2, 2022

First class! Perfect product as pictured. Shipped immediately and received sooner than promised. Great seller.

Date of experience: February 2, 2022
Massachusetts
1 review
0 helpful votes
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Fast shipping
February 2, 2022

Fast shipping. Authentic. Will buy again, over all good experience

Date of experience: February 2, 2022
Tennessee
1 review
0 helpful votes
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Order received
March 4, 2022

It was left under my carport and I didn't sign for it as expected!

Date of experience: February 2, 2022
dev o. — Tradesy Rep
over a year old

Hi Tamika,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We are happy to hear you received your order, but are so sorry the courier did not receive a signature from you and left the item unattended! If the item is damaged we advise you to request a return via your Purchases page within 4 days of receiving your item. Also please know Tradesy is the return to sender on our pre-paid labels and kits that the seller may choose as their method for shipping, if there has been any damage that occurred due to weather or mishandling from the courier, we can also file a shipping claim on your behalf to investigate. Please let us know and we will be here to help. You can contact us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

It's very frustrating to feel like you're not being understood or that you're not getting the help you need. It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Tennessee
1 review
0 helpful votes
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Tradesy Rocks
February 2, 2022
Updated review

Ya'll are the best, great service, great merchandise,, wonderful dealers

Date of experience: February 2, 2022

Tradesy Rocks
June 24, 2021
Previous review

Tradesy is the only site I shop from, they are the best.

Date of experience: June 24, 2021
Massachusetts
1 review
0 helpful votes
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Lavender coach wallet- perfect!
February 2, 2022

This was my first tradesy purchase! Wallet was as described new with tags. And a perfect match! Very pleased with the wallet! Also it shipped very quick! Will be posting stuff to sell alls well!

Date of experience: February 2, 2022
New Jersey
1 review
0 helpful votes
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Boots
February 2, 2022

Good experience no complaints so far, I would be recommended this website to others,

Date of experience: February 2, 2022
Texas
4 reviews
0 helpful votes
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Easy Breezy...
February 2, 2022

Easy Breezy. The selections are amazing Can't wait to order again!

Date of experience: February 1, 2022
Florida
1 review
0 helpful votes
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Got what i expected
February 1, 2022

What i received was what i expected. It was good value. It processed, shipped and was delivered in good time.

Date of experience: February 1, 2022
Louisiana
1 review
0 helpful votes
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Excellent
February 1, 2022

Shipped fast and was just as described and how it looked in the picture

Date of experience: February 1, 2022
Arizona
1 review
0 helpful votes
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First time buyer
February 1, 2022

Shopping on Tradesy was fairly simple and I didn't have any problems with the site itself. The person I bought from, however, put an expensive item into a box without wrapping it in any way. Thankfully I didn't cut into the box to open it or I would have ripped the fabric. There was also a dirt mark on it which either happened from the way it was packaged or during shipping.

Date of experience: February 1, 2022
New Jersey
1 review
0 helpful votes
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Received in great condition.
February 1, 2022

Easy to use site. Quick and fast delivery. Will shop again.

Date of experience: February 1, 2022
New York
1 review
0 helpful votes
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Beautiful bag.
February 1, 2022

Beautiful bag for the decent price. Very elegant and lightweight

Date of experience: February 1, 2022
New Jersey
1 review
0 helpful votes
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Gucci bag
February 1, 2022

Delivery was timely bag is perfect just as described

Date of experience: February 1, 2022
Colorado
1 review
0 helpful votes
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Great purchase
February 1, 2022

Order received is perfect. Site easy to navigate, Awesome.

Date of experience: January 31, 2022
California
1 review
0 helpful votes
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Fast shipping
February 1, 2022

Good easy and fast product as described! Thank you

Date of experience: January 31, 2022
New York
1 review
0 helpful votes
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Great!
February 1, 2022

Purchase came fast and in great condition, purse was clean and free of scratches

Date of experience: January 31, 2022
Florida
1 review
0 helpful votes
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Great experience
February 1, 2022

Got my order on time. Received the product I expected.

Date of experience: January 31, 2022
Pennsylvania
1 review
0 helpful votes
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Love it
February 1, 2022

I absolutely love it, I am very happy with my purchase. Thank you so much!

Date of experience: January 31, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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