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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
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Louis Vuitton Wallet
February 6, 2022

Good wallet. Wish i had seen better photos with flash because the print is rubbing off. Other than that i like it a lot

Date of experience: February 6, 2022
California
1 review
0 helpful votes
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Smooth transaction
February 6, 2022

Fantastic selection and the nicest sellers on any luxury app!

Date of experience: February 6, 2022
District of Columbia
1 review
0 helpful votes
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Basquiat Coach Bag
February 6, 2022

The bag is fabulous! And exactly what I was hoping for and it arrived on time. Thank you!

Date of experience: February 6, 2022
Ohio
1 review
0 helpful votes
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Very pleased
March 8, 2022

The order came in a timely manner. The product is nice slightly worn but in good condition.

Date of experience: February 6, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Georgia
1 review
0 helpful votes
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Good experience
February 6, 2022

First time shopping oh Tradesey and had a good experience. The shoes are as described and pictured and came very quickly.

Date of experience: February 6, 2022
Indiana
3 reviews
0 helpful votes
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Loved the care in which my item was packed and presented.

Date of experience: February 6, 2022
New Jersey
1 review
0 helpful votes
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Love tradsey!
February 6, 2022

I've been buying on Tradesy for years low and always find the best stuff. Communicating with sellers is easy and shipping is transparent and fast.

Date of experience: February 6, 2022
Illinois
1 review
0 helpful votes
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Michael kors wallet
February 6, 2022

It was great. Fast service and great customer service.

Date of experience: February 6, 2022
Florida
2 reviews
0 helpful votes
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Excellent merchandise and professionalism from the seller. The shipping took too long and was unreliable (which Tradesy is responsible for).

Date of experience: February 5, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.

Where we have seen tracking delays become more common due to the pandemic, holiday season, and severe weather it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience this has caused you.

If you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM - 3 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Wisconsin
1 review
0 helpful votes
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Even more beautiful in person!
February 6, 2022

Exactly as described! Very fast shipping! Love them!

Date of experience: February 5, 2022
Louisiana
1 review
0 helpful votes
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Just as expected.
February 6, 2022

The item came in great condition and the seller was prompt and quick with the shipping.

Date of experience: February 5, 2022
Texas
1 review
0 helpful votes
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LV mini backpack (red monogram)
February 6, 2022

Product is exactly as described! Shipped in nice sturdy box and adorable sticker! Thank you!

Date of experience: February 5, 2022
Kentucky
1 review
0 helpful votes
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Cabata Large Tote Empire Punk
February 6, 2022

Excellence in All Quality and Authenticity! Very beautiful selection!

Date of experience: February 5, 2022
California
1 review
0 helpful votes
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Perfect
February 6, 2022

Exactly as I expected. Arrived extremely fast. Ordered it on Thursday and it arrived sat afternoon.

Date of experience: February 5, 2022
Florida
1 review
0 helpful votes
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Very nice
February 5, 2022

Has slight stain inside. Leather is slightly worn. Other then that good product and fast delivery.

Date of experience: February 5, 2022
Kentucky
1 review
0 helpful votes
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Beautiful product and quick.
February 5, 2022

Very seamless order system. The package was nicely protected and wrapped and the product was exactly as described.

Date of experience: February 5, 2022
Texas
1 review
0 helpful votes
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Red Valentino Bag
February 5, 2022

Easy transaction, gorgeous bag. Seller was great to work with.

Date of experience: February 5, 2022
California
1 review
0 helpful votes
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Great purchase
February 5, 2022

Happy with the purchase! Description was accurate and item as expected. Thank you

Date of experience: February 5, 2022
Indiana
1 review
0 helpful votes
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Chloe - Coral Pop
February 5, 2022

Rare color for a Chloe' Marcie! I got a reasonable deal and quality, excellent condition bag. Great transaction!

Date of experience: February 5, 2022
Georgia
1 review
0 helpful votes
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Excellent seller
February 5, 2022

I am very pleased with my purchase and greatly appreciate the fast shipping! Thanks so much!

Date of experience: February 5, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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