Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Tradesy

Tradesy

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Tradesy?
grey stargrey stargrey stargrey stargrey star

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Kimberly P.
Unfollow Kimberly P.
Share Review
Report Review

More pleasant than expected.
February 13, 2022
Updated review

My order arrived quickly and it great shape. A lot of care put into packaging my new, beautiful, NWT shoes. Great seller. Will definitely shop here again. The only thing I would suggest is to have more consistency around photos - they're kind of all over the place.

Date of experience: February 12, 2022

The only thing I'd change is how things are photographed,...
February 10, 2022
Previous review

The only thing I'd change is how things are photographed, there should be more consistency.

Date of experience: February 9, 2022
Washington
1 review
0 helpful votes
Follow Olga C.
Unfollow Olga C.
Share Review
Report Review

Returns are supposed to be "handled" any them... Not true They keep buyer's money with the policy that ONLY if items are fake they will reimburse the BUYER... Not quite; Let me explain their scam with this "policy" So they keep the buyers money and ONLY allow them to have the credit on their site... Of course this way the money is spent with them and not back to the customer. Meanwhile they return the sellers items (which they claim to take care of in their policies: "we handle returns and save you the hard time" NOT TRUE they returns the item to the customer even if the item is NEW with tags AUTHENTIC etc etc... So this way they dont pay the sellers based on "OH the buyer changed their mind and we decided to return it to you" So they dont pay you but they KEEP the buyers money. As simple as that.

To sellers so they have a little statement when you are about to print the label they provide you for shipping (in case that's your choice when listing an item) When you are about to print the label it says with FEDEX you get paid FASTER. And when you try to choose USPS it says (choosing usps may cause a delay in your earnings because things get deliver in too many days. Or takes too long to be delivered. And the truth is is better for them to hold your money for longer of course they invest it and use it for whatever they want in their finances. But the truth is the deal they may have with FEDEX helps NOBODY but them, So instead of choosing FEDEX use USPS because it take three days to deliver packages FEDEX TAKE 5-6 days and dont even count on weekends. They dont deliver on weekends so delay is even further with them... I think is such a fake adverstisement and misleading sellers is such a horrible thing... things get LONGER to be delivered therefor your earnings are held even longer by them and thats without counting on the 21 days they have as "policy" Up to 21 days to make your funds available just because they feel like it.

Items are not 100 % guarantee authentic and please pay good attention to this. Because THEY DONT SHIP THE items sold on their platform... THE SELLERS DO... so they CANT GUARANTEE authenticity as they claim to do... its such a scam in every way...

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
Follow KIMBERLY O.
Unfollow KIMBERLY O.
Share Review
Report Review

Great Experience!
February 13, 2022

I was a bit apprehensive about purchasing from this site, but turned out to be a great experience. Delivery was faster than what was originally scheduled. I bought the Alexander McQueen Oversize Sneakers and they are perfect.

Date of experience: February 12, 2022
Florida
1 review
0 helpful votes
Follow Melissa M.
Unfollow Melissa M.
Share Review
Report Review

Great experience.
February 13, 2022

This was my first tradesy purchase. All went well.

Date of experience: February 12, 2022
Minnesota
1 review
0 helpful votes
Follow Pam X.
Unfollow Pam X.
Share Review
Report Review

Tory Burch Hobo
February 12, 2022

Excellent condition! Like brand new! Very easy to select and ship!

Date of experience: February 12, 2022
Pennsylvania
1 review
0 helpful votes
Follow LAURA R.
Unfollow LAURA R.
Share Review
Report Review

Beautiful sunnies
February 12, 2022

Great experience overall and I got my sunglasses very quickly. Shipping was great and they were nicely packaged.

Date of experience: February 12, 2022
New York
1 review
0 helpful votes
Follow Michelle C.
Unfollow Michelle C.
Share Review
Report Review

Hermes cap
February 12, 2022

Great delivery time. Box was damaged and internal box was damaged. More of a FedEx issue.

Date of experience: February 12, 2022
New York
1 review
0 helpful votes
Follow AK G.
Unfollow AK G.
Share Review
Report Review

Beautiful! Fits like a glove!
February 12, 2022

Beautiful dress. I love it and it fits like a glove!

Date of experience: February 12, 2022
Texas
1 review
0 helpful votes
Follow Cindy C.
Unfollow Cindy C.
Share Review
Report Review

Wonderful experience
February 12, 2022

The entire experience was wonderful. I'll continue to do business with Tradesy. Love Love Love

Date of experience: February 12, 2022
North Carolina
1 review
0 helpful votes
Follow K H.
Unfollow K H.
Share Review
Report Review

Perfect transaction :)
February 12, 2022

Item exactly as described! Quick shipping! Thank you!

Date of experience: February 12, 2022
New Jersey
1 review
0 helpful votes
Follow Wendi E.
Unfollow Wendi E.
Share Review
Report Review

Beautiful earings
February 12, 2022

Will definitely purchase from Tradesy again! Easy, quick way to shop. Very reliable and is my #1 site/app to shop. Everyone download the app and begin shopping. I love the most that everything is authentic as described in the posting!

Date of experience: February 12, 2022
Nevada
1 review
0 helpful votes
Follow Marc Q.
Unfollow Marc Q.
Share Review
Report Review

Excellent!
February 12, 2022

Great communication, product is perfect! Much thanks!

Date of experience: February 12, 2022
New Jersey
1 review
0 helpful votes
Follow Maria S.
Unfollow Maria S.
Share Review
Report Review

White dress
February 12, 2022

So beautiful! In perfect condition and super fast shipping!

Date of experience: February 12, 2022
Georgia
1 review
0 helpful votes
Follow Adenike U.
Unfollow Adenike U.
Share Review
Report Review

Feedback
February 12, 2022

Product is okay, I thought it will look better
It came early which is good

Date of experience: February 11, 2022
New York
1 review
0 helpful votes
Follow Diego C.
Unfollow Diego C.
Share Review
Report Review

Fast shipping
February 12, 2022

Beautiful shoes and very fast shipping. My wife was in love!

Date of experience: February 11, 2022
Massachusetts
1 review
0 helpful votes
Follow Kim B.
Unfollow Kim B.
Share Review
Report Review

LV purse
February 12, 2022

The whole process was smooth and easy. Seller is very nice

Date of experience: February 11, 2022
California
1 review
0 helpful votes
Follow Kimberly S.
Unfollow Kimberly S.
Share Review
Report Review

Even better than expected
February 12, 2022

Such fast shipping! Item in great condition, can barely even tell there's any wear! So happy.

Date of experience: February 11, 2022
Iowa
1 review
0 helpful votes
Follow Joy M.
Unfollow Joy M.
Share Review
Report Review

Love my new Ferragamo loafers!
February 12, 2022

Received them quickly, packed well. Beautiful shoes at a great price!

Date of experience: February 11, 2022
New York
1 review
0 helpful votes
Follow mary Z.
Unfollow mary Z.
Share Review
Report Review

Gucci sandals
February 11, 2022

Very smooth, no problem item arrived in great condition very happy

Date of experience: February 11, 2022
Utah
2 reviews
0 helpful votes
Follow Ashley O.
Unfollow Ashley O.
Share Review
Report Review

Love it
February 11, 2022

I've been looking for something like this from Louis Vuitton. This item came as expected and it's beautiful. Very happy with it.

Date of experience: February 11, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos