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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Michigan
3 reviews
0 helpful votes
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So/so
March 28, 2022

It has more scratches then what I was expecting! I will definitely

Date of experience: February 26, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery. I am happy to see you are currently working with our Returns Team.

Returns take approximately 5-7 days to process once the item is delivered to Tradesy HQ. Our Returns and Authentication Team will carefully review your item and then send a detailed email once it's complete.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

Maryland
1 review
0 helpful votes
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I purchase my bag and it was sent on time. I love my bag. Great service.

Date of experience: February 26, 2022
Texas
1 review
0 helpful votes
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Great communication with the seller and Tradesy as a whole and I believe I'll love this beautiful purchase for years and years to come!

Date of experience: February 26, 2022
Massachusetts
1 review
0 helpful votes
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Would love the box it came in
March 28, 2022

Would love to receive the box it came in original packaging

Date of experience: February 26, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

Texas
1 review
0 helpful votes
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A+
February 26, 2022

Easy and as described. Would recommend to others for a great deal!

Date of experience: February 26, 2022
New York
2 reviews
0 helpful votes
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Excellent Seller. Awesome Sale.
February 26, 2022

Seller packaged item so well and was so quick to ship. Excellent sale and better than expected.

Date of experience: February 26, 2022
Arizona
1 review
0 helpful votes
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Louis Vuitton backpacl
February 26, 2022

I ordered a back and it came in three days. I absolutely love it. Trades is doing a great job

Date of experience: February 26, 2022
Michigan
2 reviews
0 helpful votes
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Order received
March 28, 2022

It's was ok. It was left at my door in the open, so anyone could have took it.

Date of experience: February 26, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delivery! Where we have seen situations like this become more common due to the pandemic and new USPS protocols, it is still not the experience we want our buyers to have. We sincerely apologize for the inconvenience this has caused you.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Pennsylvania
1 review
0 helpful votes
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Fast shipping
February 26, 2022

Fast shipping easy transaction will definitely be purchasing again in the future

Date of experience: February 26, 2022
Ohio
1 review
0 helpful votes
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Great Buy
February 26, 2022

These shoes were everything I was expecting! Shipping was good!

Date of experience: February 26, 2022
Ohio
1 review
0 helpful votes
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Satisfied
February 26, 2022

Good experience all around. Product was as described. Seller had good communication.

Date of experience: February 26, 2022
Virginia
1 review
0 helpful votes
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Beautiful Dress
February 26, 2022

The dress came quickly and it was in excellent condition. Worked out perfectly.

Date of experience: February 26, 2022
Washington
1 review
0 helpful votes
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Great service
February 26, 2022

Fast delivery, item as expected. Great value and service

Date of experience: February 26, 2022
Florida
1 review
0 helpful votes
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Kate Spade bag
February 26, 2022

I received the handbag on time and in New condition.

Date of experience: February 26, 2022
California
1 review
0 helpful votes
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Fast delivery!
February 26, 2022

Looks great! It came fast and was delivered in a pretty pouch bag.

Date of experience: February 25, 2022
Illinois
1 review
0 helpful votes
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Good
February 26, 2022

Cute and accurate. Delivery was relatively quick. Good.

Date of experience: February 25, 2022
Virginia
1 review
0 helpful votes
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Fast and easy transaction
February 26, 2022

I wanted to receive my show before I went out of town and I received my perfect shoe in two days. I couldn't be happier!

Date of experience: February 25, 2022
AG
1 review
0 helpful votes
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Fabulous
March 27, 2022

The wallet exceeded expectations. The order arrived in a timely manner.

Date of experience: February 25, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Texas
1 review
0 helpful votes
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Bracelet
February 26, 2022

Quick and seamless transaction. Came as described.

Date of experience: February 25, 2022
Oregon
1 review
0 helpful votes
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Great product, easy process
February 25, 2022

Love the purse. It is exactly how it looked on the site.

Date of experience: February 25, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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