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Tradesy

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Quick delivery
February 28, 2022

Absolutely love my purchase! Easy browsing; easy checkout; speedy delivery!

Date of experience: February 27, 2022
New York
1 review
0 helpful votes
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Fun Summer Bag
February 28, 2022

Item is beautiful, can't wait to wear it on our upcoming vacation. Item arrived even faster than expected!

Date of experience: February 27, 2022
Missouri
2 reviews
0 helpful votes
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Excellent shopping experience with Tradesy, as usual! I was able to text with the seller about my potential purchase and got my questions answered. I so appreciate this! Checkout was quick and easy.

Date of experience: February 27, 2022

Very fast and efficient!
November 26, 2021
Previous review

Very fast and efficient! I love Tradesy!

Date of experience: November 26, 2021
New Hampshire
1 review
0 helpful votes
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I found exactly what I was looking for and it's in excellent condition.

Date of experience: February 27, 2022
Texas
1 review
0 helpful votes
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Chanel Purchase
February 27, 2022

Easy to review and purchase, product in great condition, shipped and received quickly!

Date of experience: February 27, 2022
New York
1 review
0 helpful votes
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Amazing!
February 27, 2022

Amazing, the boots were exactly as described- very very pleased!

Date of experience: February 27, 2022
New York
1 review
0 helpful votes
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Alaïa
February 27, 2022

Delivery was fast. Shoe came in Hermes box not original. Shoe fits amazing. It is in good condition. Have to take it to get cleaned. I give 5 stars. Thank you

Date of experience: February 27, 2022
Georgia
1 review
0 helpful votes
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Shoes
February 27, 2022

The easiest and quality experience! Delighted with purchase!
Note from seller was a delightful touch!

Date of experience: February 27, 2022
California
3 reviews
0 helpful votes
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Wonderful thank you.
February 27, 2022
Updated review

Great site and great selection! The sellers items was as described.

Date of experience: February 26, 2022

Great site
April 24, 2021
Previous review

Great site

Date of experience: April 24, 2021
California
1 review
0 helpful votes
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Burberry card case
February 27, 2022

Item just as described and is in excellent condition. Fast shipping. Thank you!

Date of experience: February 26, 2022
New Jersey
1 review
0 helpful votes
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Summer Shoes
February 27, 2022

The seller communicated quickly, the item is what was expected.

Date of experience: February 26, 2022
Texas
2 reviews
0 helpful votes
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Ruby Earrings
February 27, 2022

Thank you so much. The earrings are beautiful. I really appreciate the fact that I received them so soon.

Date of experience: February 26, 2022
Massachusetts
1 review
0 helpful votes
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The color of the sweater I ordered is very different from the picture represented.

Date of experience: February 26, 2022
dev o. Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

Maryland
1 review
0 helpful votes
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Great product!
February 27, 2022

Excellent experience and product. Very pleased with the experience and the seller

Date of experience: February 26, 2022
New York
2 reviews
0 helpful votes
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Great experience
February 27, 2022

Relatively easy to navigate and policies are transparent. Item arrived as described.

Date of experience: February 26, 2022
New Jersey
3 reviews
0 helpful votes
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Easy
February 27, 2022

Quick and easy purchase!
Seller is lovely.
Very much in touch. Boots better than I expected.

Date of experience: February 26, 2022
Florida
1 review
0 helpful votes
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Great
February 27, 2022

Easy purchase, got exactly what I was looking for!

Date of experience: February 26, 2022
South Carolina
1 review
0 helpful votes
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Happy customer
February 27, 2022

Seller confirmed order and received item with a nice hand written card.

Date of experience: February 26, 2022
Tennessee
1 review
0 helpful votes
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Mac Duggar formal dress
February 26, 2022

Timely and as promised. Dress was in great condition and came quickly

Date of experience: February 26, 2022
New Hampshire
1 review
0 helpful votes
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Burberry purse
February 26, 2022

Excellent!
The Burberry purse is more lovely in person than pictured. I will definitely order on Tradesy again.
Thank you!
Terri

Date of experience: February 26, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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