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Tradesy

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
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Another amazing purchase!
March 18, 2022
Updated review

Honestly, I love Tradesy! I always find what I'm looking for without having to worry about poor quality or service. I'm a lifetime customer!

Date of experience: March 18, 2022

Love Tradesy
April 26, 2021
Previous review

Love Tradesy

Date of experience: April 25, 2021
Utah
1 review
0 helpful votes
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Fantastic it was a hassle free transactions as always.

Date of experience: March 18, 2022
Florida
1 review
0 helpful votes
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Good buy
March 18, 2022

My bought was new and less expensive than it should have been for a new tory burch bag

Date of experience: March 18, 2022
Wyoming
1 review
0 helpful votes
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It was great
March 18, 2022

Love it! It came well packed and secure, quick and easy.

Date of experience: March 18, 2022
Arizona
1 review
0 helpful votes
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Just as advertised!
March 18, 2022

Thanks for hosting Lane Bryant item. It's hard to find these items and have them as advertised. Items were clean and delivery was fast!

Date of experience: March 18, 2022
New York
1 review
0 helpful votes
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Solid ordering experience
March 18, 2022

Process was easy, order shipped quickly, watch is as described. Will buy from Tradesy again!

Date of experience: March 18, 2022
Texas
1 review
0 helpful votes
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Tradesy transaction
March 18, 2022

Had no problems at all and it worked out good. The merchandise I bought was exactly what was expected

Date of experience: March 18, 2022
New York
2 reviews
0 helpful votes
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Perfect
March 18, 2022

Excellent service. Prompt delivery. Item appears as described. I am very happy with this purchase.

Date of experience: March 18, 2022
New York
1 review
0 helpful votes
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Excellent product, speedy delivery
March 18, 2022

The LV bag was just as it was depicted in the listing. In very good condition. It arrived sooner than expected. I'm very pleased with this purchase.

Date of experience: March 17, 2022
Virginia
1 review
0 helpful votes
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On time delivery
March 18, 2022

I purchase a lv tote, it was delivered earlier than I expected and I was very satisfied with my purchase.

Date of experience: March 17, 2022
Pennsylvania
1 review
0 helpful votes
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Beautiful watch, authentic product
March 18, 2022

My experience was great. Will recommend this app to anyone

Date of experience: March 17, 2022
Georgia
1 review
0 helpful votes
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Purse
March 18, 2022

It is amazing. Awesome condition! Very pleased with the product!

Date of experience: March 17, 2022
Alabama
1 review
0 helpful votes
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Last minute wedding dress
March 17, 2022

The seller was great to work with. I got an emergency dress when mine was too small a couple weeks before the wedding.

Date of experience: March 17, 2022
Connecticut
1 review
0 helpful votes
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Great experience
March 17, 2022

First time experience. Met all expectations. Received quickly, and just as pictured

Date of experience: March 17, 2022
Colorado
1 review
0 helpful votes
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Great experience
March 17, 2022

Very nice packaging and fast shipping. Also, the dress is in great condition.

Date of experience: March 17, 2022
Texas
1 review
0 helpful votes
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Lost/late delivery and very dirty purse lining!
April 16, 2022
Updated review

Package arrived several days late. The purse was much dirtier on the inside than what the pictures show. Returned item same day I received it. But Tradesy agent was easy to work with when purse was lost in mail.

Date of experience: March 17, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We recently reviewed your feedback and wanted to follow up with you.

We're so sorry your item came with more wear than described! We know how upsetting this can be and that is why we here at Tradesy are a peer-to-peer marketplace that does offer returns. Please know that we set the bar high for our sellers in regards to creating accurate, detailed listings for their items. That being said, we're happy to hear you've filed for a return and the item is on its way back to us.

Should you need any information or update on your return please give us a call at (844) 988-7233. Our phones are open Monday-Friday from 7 am to 3 pm PDT, and one of our lovely Member Care representatives would be more than happy to assist you.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!


Great deals!
February 28, 2022
Previous review

Great deals!

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
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Cute little dog
March 17, 2022

Excellent all the way around. From great description to easy purchase to quick delivery this has been a great experience. Cute ring. Love it and so will my niece.

Date of experience: March 17, 2022
California
1 review
0 helpful votes
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YSL Bag
March 17, 2022

Found the exact bag I wanted brand new with tags! Saved over $200 and received it so quick!

Date of experience: March 17, 2022
Maryland
1 review
0 helpful votes
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Love them!
March 17, 2022

The whole experience was awesome. The package came much sooner than expected and it was well packaged. Item looked exactly like the picture. I'm ver pleased with my purchase.

Date of experience: March 17, 2022
Georgia
1 review
0 helpful votes
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Beautiful clutch!
March 17, 2022

Great experience! Fast shipping. Arrived safe and secure.

Date of experience: March 17, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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