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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Gucci Tote
March 17, 2022

Great service. Beautiful purse and quick delivery!

Date of experience: March 17, 2022
New York
1 review
0 helpful votes
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Beautiful bracelet
March 17, 2022

Great products and great customer service. Always!

Date of experience: March 17, 2022
California
1 review
0 helpful votes
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Love it!
March 17, 2022

My order was shipped right away and was delivered in a couple of days. No problem with the order. Thank you Tradesy!

Date of experience: March 17, 2022
Texas
1 review
0 helpful votes
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Satisfied
March 17, 2022

It came quicker than expected and in perfect condition! I love it!

Date of experience: March 17, 2022
Ohio
1 review
0 helpful votes
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Great piece!
March 17, 2022

Item as described and quick shipping. Doesn't get better than that!

Date of experience: March 17, 2022
New York
1 review
0 helpful votes
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False advertising!
April 16, 2022

The seller did not state in the description that the locks are not on the Givenchy shark boots. The boots also did not come with the original box and the size is too small.

Date of experience: March 17, 2022
dev o. — Tradesy Rep
over a year old

Hi Linda,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We are so sorry that your purchase was not as expected from the listing! We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

California
1 review
0 helpful votes
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Love it! Great prices for the very best selection!

Date of experience: March 17, 2022
New York
1 review
0 helpful votes
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Good
March 17, 2022

Everything is good but the delivery was not signed and left it in the lobby.

Date of experience: March 17, 2022
Massachusetts
1 review
0 helpful votes
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Great
March 17, 2022

Great process, easy, and reliable. Nothing else to say.

Date of experience: March 17, 2022
Mississippi
1 review
0 helpful votes
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Damien Wallet
March 17, 2022

Very good shopping experience, I received the merchandise quickly and it was just as pictured.

Date of experience: March 17, 2022
California
1 review
0 helpful votes
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Good experience with Tradesy
March 17, 2022

It was my first time shopping at Tradesy. My package was in excellent condition and shipping was very fast.

Date of experience: March 16, 2022
Illinois
1 review
0 helpful votes
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Gucci
March 17, 2022

Easy transaction and my item purchased was so much more than expected... thank you Tradesy!

Date of experience: March 16, 2022
Michigan
1 review
0 helpful votes
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Super Fast
March 17, 2022

Recvd purchase in 3 days…. Paid the price point that I had looked for that other sites couldn't match/beat!

Date of experience: March 16, 2022
California
1 review
0 helpful votes
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Perfection!
March 17, 2022

Seller was quick and responsive. Clothes was just as described. Amazing experience

Date of experience: March 16, 2022
Indiana
1 review
0 helpful votes
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Just as described and pictured
March 17, 2022

Came fast! And the purse looks great and just like the pictures

Date of experience: March 16, 2022
Alabama
1 review
0 helpful votes
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Lanvin Bag
March 17, 2022

Very satisfied with the condition of bag, packaging and quick delivery.

Date of experience: March 16, 2022
California
1 review
0 helpful votes
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Stunning dress!
March 17, 2022

I totally love the dress and will be wearing it for my wedding in San Miguel de Allende, Mexico next month!
Thank you so much,
Linda

Date of experience: March 16, 2022
Indiana
1 review
0 helpful votes
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Great Experience
March 17, 2022

My shoes arrived quickly and in perfect condition! Really excited to wear!

Date of experience: March 16, 2022
California
1 review
0 helpful votes
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Ysl bag
March 17, 2022

Experience was great with the seller. Responded very fast. Shipping took longer then expected. Item wasn't shipped out until the 4 day with no Communication from the seller. I had to follow up and see if the item was shipped.

Date of experience: March 16, 2022
Wisconsin
1 review
0 helpful votes
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Spring dress JIT
March 16, 2022

The dress is very nice, almost new.
That was also a speed delivery.

Date of experience: March 16, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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